Lawn care service · Battle Creek, MI · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%47+25.6Reliability 24%34+8.2Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty24−7.6Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#183 of 186 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 2%
4.5★★★★★339 Google reviews · 23 photos
80%five-star reviews
4.70★last 12 monthsiAverage stars on reviews from the last 12 months only.
12%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Lawn Doctor of Kalamazoo-Portage-Battle Creek at a glance
Google reviewers rate the service 4.5 out of 5 based on 339 reviews, noting that the owner responds to 81% of feedback. Customers frequently praise the company's punctuality, fair pricing, and effective treatments for fertilization, weed control, and aeration, which often result in improved lawn health. Positive feedback highlights responsive communication and professional staff who provide advance notice before visits. However, some low-star reviews criticize aggressive sales tactics, perceived deceptive billing practices, and instances where technicians caused lawn damage or failed to resolve specific pest issues.
Google rating: 4.5 out of 5 from 339 reviews (80% five-star).
Reviews on this page: 338 Google reviews (237 with written comments, 9 with photos).
Owner responses: the business replied to 81% of reviews.
Most recent review: October 30, 2026.
Service: Wildlife serving Battle Creek, Michigan.
Data from Google, last updated November 1, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lawn Doctor of Kalamazoo-Portage-Battle Creek: 47/100 on this factor. Category median: 93.C
47
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lawn Doctor of Kalamazoo-Portage-Battle Creek: 34/100 on this factor. Category median: 90.D
34
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lawn Doctor of Kalamazoo-Portage-Battle Creek: 24/100 on this factor. Category median: 97.D
24
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lawn Doctor of Kalamazoo-Portage-Battle Creek: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lawn Doctor of Kalamazoo-Portage-Battle Creek: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lawn Doctor of Kalamazoo-Portage-Battle Creek: 84/100 on this factor. Category median: 88.A
84
Bar = this company · dark tick = category median.
Star ratings
338 Google reviews we collected
4.5of 5
5 stars27080%
4 stars257%
3 stars144%
2 stars31%
1 star268%
Praise vs complaints
Phrases our text analysis found in 237 written reviews
88%praise
Praise27988%
Complaints3912%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1026%
Reasonable2872%
Overpriced00%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results7323%
Staff & attitude7323%
Speed & response5016%
Would recommend4614%
Price & value3611%
Communication258%
Honesty & trust155%
What customers talk about
We read 237 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our lawn looks great and we are very impressed with their commitment to excellent service!”
“The experience I had with the service and quality was horrible.”
“They are knowledgeable, professional, courteous, and efficient.”
“Not very professional got a free treatment and was guaranteed no strings and then they came back and put me on a schedule very deceptive practices and…”
“Timely applications for the next six months have made a wonderful difference in the appearance and health of our yard!”
“They certainly would be charging for excessively long grass by then, for sure, due to their delays.”
“We absolutely love working with Lawn Doctor of Kalamazoo and highly recommend them to anyone who wants professional service backed by character and excellence.”
“TLDR: We had a less than stellar experience overall and do not recommend Lawn Doctor for any lawn maintenance services.”
“They charge a fair price for their work and if you need anything they’re really reactive.”
“at this point, we are just be ripped off because we prepaid the entire season and have not gotten any benefit from their guaranteed service they claim to have.”
“Their prices are very reasonable, and the communication has been prompt and reliable from day one.”
“We have had several unfortunate interactions with Lawn Doctor this year, mainly surrounding poor communication, lack of follow-through, and disorganization.”
“I 100% trust Lawn Doctor to take care of my lawn and make sure it’s in the best shape!”
People customers mention
Bryan6 reviews
Antwayn3 reviews
Doctors3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Lawn Doctor of Kalamazoo-Portage-Battle Creek for 7 kinds of job. Pick one to see what they paid and said.
BBruce5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I really like this place and the people that work there. They charge a fair price for their work and if you need anything they’re really reactive. They also check in occasionally to see if everything is good. Really a good outfit!
Reasonable priceLawn careWeed controlLawn pest control
JJerry7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
There was an issue with the last lawn treatment I received. Bobby Hicks from the Kalamazoo-Portage office fixed the damaged areas. This is my first year using Lawn Doctor and I have been happy with the service and the response.
Lawn care
FFrank9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I highly recommend Lawn Doctor of Kalamazoo. Im very picky on my lawn maintenance and they were awesome.
Great priceLawn careWeed controlLawn pest control
GGlen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Our lawn was not in very good shape when lawn doctor started today it looks so much better.they have done a great job.
Grass seedingWeed controlLawn pest control
JjnjsaboLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
The Lawn Doctor has been servicing our yard for several years and we couldn’t be more satisfied! They are knowledgeable, professional, courteous, and efficient. Our lawn looks great and we are very impressed with their commitment to excellent service!
Great priceGrass seedingLawn careWeed control
TTodd16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very happy with your service. Lawn has improved a lot since Lawn Doctor started a year ago. Thank you!
I really like this place and the people that work there. They charge a fair price for their work and if you need anything they’re really reactive. They also check in occasionally to see if everything is good. Really a good outfit!
Price assessment: Reasonable price
Services: Lawn care, Weed control, Lawn pest control
Response from the owner · a day ago
We appreciate the five-star review, Bruce, and are glad our team’s responsiveness, fair pricing, and periodic check-ins made a positive impression.
We welcome your continued feedback and are here whenever you need assistance.
J
Jerry Zuzolo7 reviewsiTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
There was an issue with the last lawn treatment I received. Bobby Hicks from the Kalamazoo-Portage office fixed the damaged areas. This is my first year using Lawn Doctor and I have been happy with the service and the response.
Services: Lawn care
Response from the owner · 5 days ago
Thank you, Jerry, for the five-star review and for sharing your experience.
We are glad Bobby Hicks from our Kalamazoo-Portage office addressed the damaged areas, and we appreciate your trust in us during your first year; we welcome any future feedback.
F
Frank Bernardi9 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
I highly recommend Lawn Doctor of Kalamazoo. Im very picky on my lawn maintenance and they were awesome.
Price assessment: Great price
Services: Lawn care, Weed control, Lawn pest control
Response from the owner · 6 days ago
Frank, thank you for recommending Lawn Doctor of Kalamazoo and for trusting us with your high standards.
We pride ourselves on precise, professional lawn care and are committed to continuing to deliver the results you expect.
G
Glen Blinn6 reviewsiTotal number of Google reviews Glen has written across all businesses on Google Maps, not just this one.
Our lawn was not in very good shape when lawn doctor started today it looks so much better.they have done a great job.
Services: Grass seeding, Weed control, Lawn pest control
Response from the owner · a week ago
Thank you, Glen, for the five-star review and for sharing your experience.
We are glad our team improved your lawn and look forward to continuing to care for it.
G
GJB1210 reviewsiTotal number of Google reviews GJB12 has written across all businesses on Google Maps, not just this one.
Very friendly and efficient. Take great care of the lawn. Highly recommended.
Price assessment: Reasonable price
Services: Grass seeding, Lawn care
Response from the owner · a week ago
Thank you, GJB12, for the kind review - we are pleased our team was friendly, efficient and provided careful lawn care.
We appreciate your recommendation and remain ready to support your lawn care needs going forward.
J
jnjsaboLocal Guide · 19 reviewsiTotal number of Google reviews jnjsabo has written across all businesses on Google Maps, not just this one.
The Lawn Doctor has been servicing our yard for several years and we couldn’t be more satisfied! They are knowledgeable, professional, courteous, and efficient. Our lawn looks great and we are very impressed with their commitment to excellent service!
Price assessment: Great price
Services: Grass seeding, Lawn care, Weed control, Lawn pest control
Response from the owner · a month ago
Thank you so much, jnjsabo. Your feedback means a lot to all of us at Lawn Doctor of Kalamazoo-Portage-Battle Creek, and we are thrilled to know you are seeing the value of our lawn care service in Portage. We appreciate your trust and look forward to serving you again.
T
Todd Larson16 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Very happy with your service. Lawn has improved a lot since Lawn Doctor started a year ago. Thank you!
Response from the owner · 2 weeks ago
Thank you for the kind words, Todd. We are thrilled your lawn has improved so much and appreciate your confidence in our service.
We look forward to continuing to care for your yard and are here whenever you need us.
K
Kerri Nephew2 reviewsiTotal number of Google reviews Kerri has written across all businesses on Google Maps, not just this one.
Lawn Doctor has brought back our brown lawn to a green lawn
Response from the owner · 2 weeks ago
Thank you, Kerri, for the glowing five-star review and for trusting us as we helped restore your lawn from brown to green.
We take pride in these results and welcome the chance to continue caring for your yard.
D
Dennis Gist6 reviewsiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Services: Grass seeding, Weed control, Lawn pest control
Response from the owner · 3 weeks ago
Dennis, thank you for the five-star review and for highlighting our efficient, timely and pleasant service.
We appreciate your feedback and look forward to continuing to deliver dependable care.
C
Cheryl Sutherland2 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Grass is lush and a rich green this fall even after a dry year. Even my neighbors have commented they want my yard. I have Lawn Doctor's 4 step application. I get beautiful results.
Price assessment: Great price
Services: Lawn care, Weed control
Response from the owner · 3 weeks ago
Cheryl, thank you for sharing this wonderful feedback. We are proud the 4 step program produced lush, rich color after a dry season and we look forward to maintaining these results for you.
