| 1 | Elite Wildlife RemovalBattle Creek, MI | A 99iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | $347 |
| 2 | Bowers Pest ControlBattle Creek, MI | A 97iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $89 |
| 3 | Pest Pros of MichiganBattle Creek, MI | A 92iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%97+13.7Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.92 | $176 |
| 4 | Rose Pest Solutions KalamazooBattle Creek, MI | A 87iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%76+10.7Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAABAA | 4.84 | $214 |
| 5 | Greenix Pest ControlBattle Creek, MI | B 76iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%79+11.2Replies to reviews 7%72+5.1Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BB–BAB | 4.75 | $83 |
| 6 | OrkinBattle Creek, MI | B 70iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%64+15.5Value 14%97+13.7Replies to reviews 7%96+6.8Craft & service penalty68−3.2Momentum penalty91−0.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBBAAA | 4.70 | $186 |
| 7 | Extreme Pest ControlBattle Creek, MI | B 61iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%49+11.9Value 14%78+11Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty78−2.2Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCABBA | 4.59 | — |
| 8 | New Horizon Property ManagementBattle Creek, MI | B 61iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%39+9.5Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CDAAAA | 4.61 | — |
| 9 | HPHoke Pest ControlBattle Creek, MI | C 59iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%51+12.4Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty1−9.9Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCFA–A | 4.67 | — |
| 10 | Lawn Doctor of Kalamazoo-Portage-Battle CreekBattle Creek, MI | C 46iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%47+25.6Reliability 24%34+8.2Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty24−7.6Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CDDAAA | 4.51 | — |