Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts
Google reviewers rate New Horizon Property Management 4.6 out of 5 based on 51 reviews, highlighting thorough lawn care, gutter installation, and pest control services. Customers frequently praise the team's punctuality, professionalism, and willingness to accommodate urgent requests or difficult weather conditions. However, two one-star reviews criticize unprofessional phone interactions, specifically citing instances where staff refused service or ended calls abruptly without addressing customer inquiries.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
51 Google reviews we collected
Phrases our text analysis found in 40 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A big thank you to Brittney and Xavier for the great work they do to make my yard a stand out in the neighborhood.”
“They are also very friendly accommodating and professional.”
“Any possible issues or questions that I may have for them are answered and taken care of immediately.”
“The project was completed in a timely manner with great results and at a reasonable price.”
“I would recommend them to anyone wanting a professional team caring for their property!”
“He politely introduced himself and explained exactly what he was going to do, how he would do it and what the protocol was for after he had completed his work.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired New Horizon Property Management for 2 kinds of job. Pick one to see what they paid and said.
A big thank you to Brittney and Xavier for the great work they do to make my yard a stand out in the neighborhood. The attention to detail, the pride they take, and the beautiful finished look says it all. A caring team, a real asset to the company. I would recommend them to anyone wanting a professional team caring for their property!!
Brittney and Carter have been taking care of my lawn all year. They do a fantastic job on all aspects of their services. They are also very friendly accommodating and professional.
Jacob and Nick have been taking care of my yard for a couple months now and have been doing an amazing job, the yard looks nice every time. Any possible issues or questions that I may have for them are answered and taken care of immediately.
Jacob and Nick are a great lawn care team. They do a proficient job and are pleasant. They respond to information and requests. Best team yet!
We scheduled a fall cleanup with New Horizon predicting we were going to need help. Boy am I glad we did. We had several health emergencies that left us in a very bad spot. They came for the final cleanup during a winter advisory and completed the yard!! Snow and sleet! Wow! Thank you for your kindness and…
Connor from New Horizon Property Management came to our residence to service our property for flea, tick and mosquito control. He politely introduced himself and explained exactly what he was going to do, how he would do it and what the protocol was for after he had completed his work. And just in case you had…
| Job | Reviews | Category typical |
|---|---|---|
| Lawn mowing & maintenance | 3 | — |
| Yard work | 2 | — |
4.6 ★★★★★ 51 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Ryan and Tory did a great job on the gutters!
Thank you for the great review! We’re glad to hear that Ryan and Tory did a great job on your gutters. We’ll be sure to pass along your kind words to them! We appreciate your business and choosing Gutters R Us!
Thorough and great customer service.
Thank you so much for the wonderful review, Kathleen! We’re so glad to hear you were happy with our groundskeeping and weed control services. Providing thorough service and great customer care is something we take pride in! We truly appreciate your business and your kind words. Thank you for choosing New Horizon Property Management! 🌿
A big thank you to Brittney and Xavier for the great work they do to make my yard a stand out in the neighborhood. The attention to detail, the pride they take, and the beautiful finished look says it all. A caring team, a real asset to the company. I would recommend them to anyone wanting a professional team caring for their property!!
:) Thanks Janine for the review. We'll be sure to let them all know.
Brittney and Carter have been taking care of my lawn all year. They do a fantastic job on all aspects of their services. They are also very friendly accommodating and professional.
Thank you David for the review. We will be sure to share this. Take Care
Jacob and Nick have been taking care of my yard for a couple months now and have been doing an amazing job, the yard looks nice every time. Any possible issues or questions that I may have for them are answered and taken care of immediately.
Thank you Seth for the great review!! We appreciate all feedback! They guys make a great team!! Please reach out if you need anything! Take Care
Jacob and Nick are a great lawn care team. They do a proficient job and are pleasant. They respond to information and requests. Best team yet!
Thank you for the wonderful review. We appreciate your business and words!
We scheduled a fall cleanup with New Horizon predicting we were going to need help. Boy am I glad we did. We had several health emergencies that left us in a very bad spot. They came for the final cleanup during a winter advisory and completed the yard!! Snow and sleet! Wow! Thank you for your kindness and understanding. The yard looks fantastic. Well, we can’t see it now because it’s covered in snow lol
Thank you Amy for the great review. We are very sorry for your health emergencies. Take Care!! Please let us know if you need anything.
Connor from New Horizon Property Management came to our residence to service our property for flea, tick and mosquito control. He politely introduced himself and explained exactly what he was going to do, how he would do it and what the protocol was for after he had completed his work. And just in case you had trouble remembering what was said, he left a card with the information as well. Excellent service and great customer care, and our backyard is comfortable again for enjoying the beautiful evening weather, even after the sun has gone down! Thanks Connor and New Horizon!
Thank you so much for the great review on Connor! He is definitely one of the best. I will pass this along!
Have been getting my yard treated for flea, tick and mosquito! Asked them if they could come spray early this month ahead of a party I was hosting at my house, and despite their busy schedule, they were able to make it 2 days after my early request! Also the treatment works well and there are virtually no mosquitoes in my yard!
Thanks for the review Kyle!!
James/Tony/Hudson were very nice and did a great job installing my new gutters for me. Very quick installing. Completely happy with their work. Office staff were very pleasant and helpful also.
Thank you Gayle!! Sounds like your experience was as it should be!! Please let us know if you need anything.
Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts
