Pest control service · Battle Creek, MI · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%79+11.2Replies to reviews 7%72+5.1Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#150 of 186 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 19%
4.8★★★★★1,235 Google reviews · 2 photos
91%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
77%reviews answered by the owner
$83typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Greenix Pest Control 4.8 out of 5 based on 1235 reviews, with the owner responding to 77 percent of feedback. Customers frequently praise the thoroughness of treatments, friendly staff interactions, and proactive communication regarding service details and safety. Recurring themes include punctual arrivals and detailed explanations of work performed. However, some low-star reviews criticize the difficulty of honoring service guarantees, high cancellation fees, and instances where technicians were perceived as rushed or insufficiently thorough during visits.
Google rating: 4.8 out of 5 from 1,235 reviews (91% five-star).
Reviews on this page: 1,235 Google reviews (961 with written comments, 24 with photos).
Owner responses: the business replied to 77% of reviews.
Most recent review: October 31, 2026.
Service: Wildlife serving Battle Creek, Michigan.
Data from Google, last updated November 1, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Greenix Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greenix Pest Control: 78/100 on this factor. Category median: 93.B
78
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greenix Pest Control: 69/100 on this factor. Category median: 90.B
69
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greenix Pest Control: 79/100 on this factor. Category median: 100.B
79
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greenix Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greenix Pest Control: 72/100 on this factor. Category median: 88.B
72
Bar = this company · dark tick = category median.
Star ratings
1,235 Google reviews we collected
4.8of 5
5 stars1,12291%
4 stars343%
3 stars131%
2 stars181%
1 star484%
Praise vs complaints
Phrases our text analysis found in 961 written reviews
96%praise
Praise1,38896%
Complaints574%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price12220%
Reasonable42470%
Overpriced254%
Not sure346%
$83-21% vs typical wildlife removal services
Middle half of what 433 customers paid ($58–$124) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results46032%
Staff & attitude45131%
Communication24417%
Speed & response1319%
Would recommend947%
Price & value443%
Honesty & trust211%
What customers talk about
We read 961 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great job every month and love the picture when they are finished”
“So they are forcing me to keep this terrible service or pay them $249 to cancel it.”
“Did a nice job with the bugs plus picked up a plant that had fallen over and got rid of leaves from the porch.”
“This company is not friendly when you cancel the service.”
“Timely manner very good, the staff are friendly and communication is very good.”
“When I asked whether I had been enrolled in an annual contract, my questions were ignored.”
“Greenix is always prompt on the service they provide and very thorough.”
“so they did part and then delayed spraying until they were done.”
“I highly recommend Greenix for pest control needs, because of company service, employees, price and satisfaction!”
“I won't use them in the future and wouldn't recommend you do either.”
“So it has been worth the money for the pest control”
“Company is over priced and does not care about you your family or your home!”
“He came out and was very honest and upfront with me regarding my circumstances with pests at my location.”
“Very aggressive salesmen on a Segway lying about service covered and what the do and cover.”
People customers mention
Martin32 reviews
Rashad30 reviews
Tyler16 reviews
Tanner15 reviews
Jakob14 reviews
Josh10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Greenix Pest Control for 8 kinds of job. Pick one to see what they paid and said.
SSamLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Tyler inspected all the bait stations and let me know that the bait was completely gone in most of them and had very little in others.
Paid $20–40Reasonable priceHome inspection
DDon15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Holly took the time to go over with me what she was doing. Thank you Holly. She did an excellent job. I would recommend her very highly.
Paid $40–60Reasonable priceHornet & wasp extermination
AAmy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Response time was phenomenal. Responded by text and phone call. Very pleased with service.
Paid $40–60Reasonable priceRodent extermination
QQuinn15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Rashad is awesome!! he is the best! and took his time to make sure all was taken care of! Great job mister Rashad💪
Paid $100–120Great priceHome inspection
TTammie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Tyler provided excellent service. He was very thorough, and provided great communication prior to and after his service.
Paid $40–60Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
JJoeChar5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Curtis did a great job for us. He communicated prior to arriving and once done, left a detailed message on what was completed for us. He was friendly and hard working. Great service, highly recommend!
Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Tyler did a great job. He sprayed our entire property.
Price assessment: Reasonable price
Price: $180–200
Services: Mosquito extermination
Response from the owner · Edited 17 hours ago
Hi Tom, thank you for your review and for sharing your feedback with us. We appreciate hearing from our customers. If you need assistance, please call us at (844) 233-7378.
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Lynn Loynes1 reviewiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Hi Lynn, thank you for taking the time to share your feedback. We appreciate your review and the opportunity to hear about your experience. If you have any questions, please call us at (844) 233-7378.
L
Lisa Eldred1 reviewiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Hi Lisa, thank you for your feedback. We appreciate you taking the time to share your experience and value hearing from our customers. If you need anything, please call us at (844) 233-7378.
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kathy montague5 reviewsiTotal number of Google reviews kathy has written across all businesses on Google Maps, not just this one.
Services: Home inspection, Spider extermination, General pest inspection, Bug & insect extermination
Pest type: Ants, Termites, Spiders, Other
Response from the owner · Edited a day ago
Hi Kathy, thank you for leaving us a review. We appreciate your feedback and value the opportunity to hear from you. If you need assistance, please call us at (844) 233-7378.
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John Vermeersch5 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Did a nice job with the bugs plus picked up a plant that had fallen over and got rid of leaves from the porch. Thanks
Price assessment: Reasonable price
Pest type: Ants, Termites, Cockroaches, Spiders, Mosquitoes
Response from the owner · 2 days ago
Hi John, thank you for sharing your experience with us. We appreciate your feedback and the time you took to leave a review. For any questions or assistance, please call us at (844) 233-7378.
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SamLocal Guide · 9 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Tyler inspected all the bait stations and let me know that the bait was completely gone in most of them and had very little in others.
Price assessment: Reasonable price
Price: $20–40
Services: Home inspection
Pest type: Rodents
Response from the owner · 2 days ago
Hi Sam, thank you for your review. We appreciate you taking the time to share your experience with us. If you have any questions or need assistance, please call us at (844) 233-7378.
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V Taylor5 reviewsiTotal number of Google reviews V has written across all businesses on Google Maps, not just this one.
Great job. Technician Rashad Morris was very focus on the inspection. He paid attention to my comments and concerns. I'm new with Greenix and am happy with them. They stop the mice before they get inside.
Response from the owner · 2 days ago
Hi V, thank you for sharing your feedback with us. We appreciate you taking the time to leave a review and value the opportunity to hear from our customers. If you need assistance, please call us at (844) 233-7378.
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tuchin par2 reviewsiTotal number of Google reviews tuchin has written across all businesses on Google Maps, not just this one.
Timely manner very good, the staff are friendly and communication is very good.
Response from the owner · 2 days ago
Hi Tuchin, thank you for taking the time to leave us a review. We appreciate your feedback and the opportunity to hear about your experience. If you need anything, please call us at (844) 233-7378.
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Nicole Johnson5 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Nathan always has wonderful communication the during treatment and excellent coverage of all of my concerns. Thank you!
Services: Hornet & wasp extermination
Response from the owner · Edited 2 days ago
HiNicole, thank you for taking the time to provide your feedback. We appreciate hearing from our customers and value your experience. If you need anything, please call us at (844) 233-7378.
K
Keyla1 reviewiTotal number of Google reviews Keyla has written across all businesses on Google Maps, not just this one.
Martin is amazing, he went above and beyond. I hope to have him again for services.
Response from the owner · 2 days ago
Hi Keyla, thank you for taking the time to leave us a review. Your feedback is appreciated, and we value hearing about our customers’ experiences. If you need anything, please call us at (844) 233-7378.
