Lawn care service · Palo Alto, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 37 lawn care servicesiPosition by Experts Score among all companies we track in this category. · better than 50%
4.8★★★★★42 Google reviews · 23 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Lawn Love Lawn Care of San Jose 4.8 out of 5 based on 42 reviews, with the owner responding to 74 percent of them. Customers frequently praise the punctuality, communication, and attention to detail of the independent contractors, noting that the app simplifies scheduling and the work leaves properties clean. However, low-star feedback highlights a pattern of unprofessional service, specifically citing repeated rescheduling without follow-up, difficulty locating local contractors, and unreturned phone calls.
Google rating: 4.8 out of 5 from 42 reviews (93% five-star).
Reviews on this page: 42 Google reviews (33 with written comments, 2 with photos).
Owner responses: the business replied to 74% of reviews.
Most recent review: October 5, 2026.
Service: Lawn Care Service serving Palo Alto, California.
Data from Google, last updated October 26, 2026.
Score profile vs other lawn care services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyLawn Care Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lawn Love Lawn Care of San Jose: 91/100 on this factor. Category median: 91.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lawn Love Lawn Care of San Jose: 87/100 on this factor. Category median: 91.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lawn Love Lawn Care of San Jose: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lawn Love Lawn Care of San Jose: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lawn Love Lawn Care of San Jose: 100/100 on this factor. Category median: 79.A
100
Bar = this company · dark tick = category median.
Star ratings
42 Google reviews we collected
4.8of 5
5 stars3993%
4 stars12%
3 stars00%
2 stars00%
1 star25%
Praise vs complaints
Phrases our text analysis found in 33 written reviews
98%praise
Praise5198%
Complaints12%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price847%
Reasonable953%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1937%
Staff & attitude1121%
Speed & response713%
Communication612%
Would recommend612%
Price & value24%
Honesty & trust12%
What customers talk about
We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Lawn Love connected me with Brandon from Wild Man Mowing and he did a great job.”
“He was on time, did a great job, and was super friendly.”
“I explained what was needed and he took care of my yard right away.”
“He’s very communicative, polite and does a great job at maintaining my parents lawn.”
“I’m very happy with their work and would definitely recommend them!”
“Amador does a great job with a lot of attention for details , and at a great price.”
“But it’s beautiful, trust me.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Lawn Love Lawn Care of San Jose for 3 kinds of job. Pick one to see what they paid and said.
Roger11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Carl does an excellent job. Very concerned about his service to you his customer. Leaves the job site clean and neat. Great service.
Reasonable priceLawn mowing & maintenanceWeed control
WillLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Lawn Love connected me with Brandon from Wild Man Mowing and he did a great job. He was on time, did a great job, and was super friendly. Highly recommend!
JeffreyLocal Guide · 51 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ivan from Smilies Landscaping did a great job. I explained what was needed and he took care of my yard right away. Would absolutely recommend
Great priceLawn mowing & maintenanceWeed control
JohnnyLocal Guide · 49 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I really feel good when the job is complete. It looks as if the contractor cared about my property and how I represent myself to my community. I'm disabled and rely on professional lawn care and property respect. I'm sure that Lawn Love holds their Professionals to a high standard of Customer Satisfaction. I…
Reasonable priceLawn mowing & maintenance
Irene1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Luis has helped us with our lawn services 3 times so far. He’s very communicative, polite and does a great job at maintaining my parents lawn. Will continue to have him take care of this for us.
Great priceLawn mowing & maintenance
TerryLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I didn't know what to expect from using this service. I was happy with the crews work and so happy with the results that I changed my schedule to weekly instead of bi-weekly. Very happy with Lawn Love and Care.
Great priceLawn mowing & maintenanceWeed controlYard work
Carl does an excellent job. Very concerned about his service to you his customer. Leaves the job site clean and neat. Great service.
Price assessment: Reasonable price
Services: Lawn mowing & maintenance, Weed control
Response from the owner · a week ago
Roger, this is great to see! Carl takes real pride in his work, and knowing he left everything clean and treated you right means a lot to hear. We will pass this along to him!
Will KLocal Guide · 54 reviewsiTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
Lawn Love connected me with Brandon from Wild Man Mowing and he did a great job. He was on time, did a great job, and was super friendly. Highly recommend!
Response from the owner · a month ago
Will, sounds like Brandon took good care of you! Punctual and friendly goes a long way. Glad it all came together. We'll pass the kind words along to him!
Jeffrey CohanLocal Guide · 51 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Ivan from Smilies Landscaping did a great job. I explained what was needed and he took care of my yard right away. Would absolutely recommend
Price assessment: Great price
Services: Lawn mowing & maintenance, Weed control
Response from the owner · a month ago
Jeffrey, we’re glad the service was quick, straightforward, and gave you the results you needed. It’s great to know your yard was taken care of right away, and we appreciate the recommendation!
Mark BaezaLocal Guide · 15 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Services: Tree trimming & pruning, Lawn mowing & maintenance
Response from the owner · 2 months ago
Mark, quick service is the goal every time — glad it showed! Thanks for leaving a review.
Johnny “Roob Scoob” LewisLocal Guide · 49 reviewsiTotal number of Google reviews Johnny has written across all businesses on Google Maps, not just this one.
I really feel good when the job is complete. It looks as if the contractor cared about my property and how I represent myself to my community. I'm disabled and rely on professional lawn care and property respect. I'm sure that Lawn Love holds their Professionals to a high standard of Customer Satisfaction. I believe that, if not bound to those standards, that Lamont operates on his own high standards and customer service, because he wants to earn your business and respect. He cares about what he does, just as much as you care about how well it looks after he's finished... :)
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · 2 months ago
Johnny, Lamont is exactly the kind of pro we're proud to have on the platform — and it's clear he takes that seriously. Glad he was able to show up for you the right way. We'll make sure he sees this.
Vic Olegario12 reviewsiTotal number of Google reviews Vic has written across all businesses on Google Maps, not just this one.
Ramdel did a good job without supervision as I am severely handicapped.
Price assessment: Reasonable price
Services: Weed control
Response from the owner · 5 months ago
Vic, Ramdel working independently like that — that's exactly the kind of trust we want to earn. Glad he came through for you and made things easy on your end. Thank you for sharing this!
Irene Garcia1 reviewiTotal number of Google reviews Irene has written across all businesses on Google Maps, not just this one.
Luis has helped us with our lawn services 3 times so far. He’s very communicative, polite and does a great job at maintaining my parents lawn. Will continue to have him take care of this for us.
Price assessment: Great price
Services: Lawn mowing & maintenance
Response from the owner · 5 months ago
Irene, three visits in and Luis keeps delivering — that's exactly what we love to see! Glad he's been communicative and easy to work with, especially when you're helping take care of your parents' lawn. Appreciate you sticking with us and we'll see you next time.
Odie CookLocal Guide · 14 reviewsiTotal number of Google reviews Odie has written across all businesses on Google Maps, not just this one.
Very great service from Ivan and I like the app. Makes things so much easier.
Price assessment: Great price
Services: Lawn mowing & maintenance, Weed control, Yard work
Response from the owner · 6 months ago
Five stars from Odie — love it! Ivan's the kind of person who makes sure you walk away feeling good, and it sounds like that's exactly what happened. Glad the app has been helpful too! Thanks for leaving this!
Terry TannerLocal Guide · 46 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
I didn't know what to expect from using this service. I was happy with the crews work and so happy with the results that I changed my schedule to weekly instead of bi-weekly. Very happy with Lawn Love and Care.
Price assessment: Great price
Services: Lawn mowing & maintenance, Weed control, Yard work
Response from the owner · 6 months ago
This is exactly what we hope to hear, Terry! When someone's happy enough to go from bi-weekly to weekly service, we know we're doing something right. Really glad the crew delivered and that you're loving the results. We'll keep it up!
Savannah Housden8 reviewsiTotal number of Google reviews Savannah has written across all businesses on Google Maps, not just this one.
The guy who services my home is wonderful. He is great at communicating with us and works with our schedule. I would definitely recommend his services!
Services: Lawn mowing & maintenance
Response from the owner · 9 months ago
Sounds like he's doing a great job for you! We're lucky to have team members who really care about working around what works best for our customers. Thanks for the kind review!
