Lawn Services of Newington logo

Lawn Services of Newington

Lawn care service · Hartford, CT · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%81+21.1Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty60−4Experts Score= 86Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 37 lawn care servicesPosition by Experts Score among all companies we track in this category. · better than 31%
5.0 ★★★★★ 93 Google reviews · 24 photos
99%five-star reviews
4.60★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Lawn Services of Newington at a glance

Customers consistently describe the lawn care service as responsive, punctual, and thorough, noting that the owner personally handles mowing, dethatching, and snow removal. Reviews highlight fair pricing, clear communication regarding scheduling changes, and attention to detail in maintaining landscapes. While the high rating reflects strong satisfaction with reliability and quality, the provided excerpts do not contain specific patterns of criticism, as the low-star entries included are identical to positive feedback.

  • Google rating: 5.0 out of 5 from 93 reviews (99% five-star).
  • Reviews on this page: 93 Google reviews (75 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 10, 2026.
  • Service: Lawn Care Service serving Hartford, Connecticut.

Data from Google, last updated October 25, 2026.

Score profile vs other lawn care services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

Satisfaction91Reliability81Craft & service99Value100Momentum60Replies to reviews–Satisfaction: 91 (median 91)Reliability: 81 (median 91)Craft & service: 99 (median 98)Value: 100 (median 100)Momentum: 60 (median 100)
Lawn Services of NewingtonLawn Care Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lawn Services of Newington: 91/100 on this factor. Category median: 91.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lawn Services of Newington: 81/100 on this factor. Category median: 91.A
81
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lawn Services of Newington: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lawn Services of Newington: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lawn Services of Newington: 60/100 on this factor. Category median: 100.B
60
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
–

Bar = this company · dark tick = category median.

Star ratings

93 Google reviews we collected

  • 5 stars9299%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 75 written reviews

  • Praise169100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price457%
  • Reasonable343%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3320%
  • Would recommend3118%
  • Staff & attitude3018%
  • Speed & response2817%
  • Price & value1911%
  • Honesty & trust159%
  • Communication138%

What customers talk about

We read 75 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Local, responsive, quality work, and easy to do business with.”
  • “Would recommend Jim and this company for lawn mowing.”
  • “Jim was very knowledgeable, and work ethic was impeccable.”
  • “Extremely responsive, professional, timely, and put safety first when he easily could've taken a risk when trying to aerate on a slope.”
  • “Rate was more than affordable, compared to others, and we have a large backyard that slopes downward.”
  • “Jim is highly organized, dependable, and does a thorough job.”
  • “He was also great about communicating when scheduling needed to shift due to rain.”

People customers mention

  • Jim 21 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Lawn Services of Newington for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jim was great. He charged less than what he quoted, and even blew my driveway and patio clear. I highly recommend him.

Great priceLawn mowing & maintenance
Stacy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Since I bought my house Jim has been my landscaper and I’m glad I found him. My lawn looks great. He is always available to answer questions and concerns about the care of my lawn. I appreciate his attention to detail and the fact that he owns the company and cuts the lawn himself is something that is hard to find. I highly recommend his services.

Lawn mowing & maintenance
BobLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent Service. Very dependable, and does a very thorough job. We couldn't be more pleased.

Reasonable priceLawn mowing & maintenance
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

Lawn services are very particular and professional about their job. I am very pleased with their work.

Reasonable priceLawn mowing & maintenanceService not listed
Joseph11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Snow clearing. Jim is highly organized, dependable, and does a thorough job. He communicates very well with his customers. He also maintains our lawn during the summer and does superb work. The lawn has never looked bette!

Reasonable priceService not listed+ Responsiveness+ Punctuality+ Quality
peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jim was very knowledgeable, and work ethic was impeccable. Just all around good guy, had him dethatch an airate the lawn. His attention to detail is amazing, very happy with the results would give him 10 stars if they had it.

Great priceLawn mowing & maintenance

Photos

Customer reviews

5.0 ★★★★★ 93 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Peter McGahie3 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim was great. He charged less than what he quoted, and even blew my driveway and patio clear. I highly recommend him.

  • Price assessment: Great price
  • Services: Lawn mowing & maintenance
Joe Parafati1 reviewTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim is awesome - great attention to detail

David LLocal Guide · 25 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Local, responsive, quality work, and easy to do business with.

  • Services: Lawn mowing & maintenance
Stacy Bartenstein6 reviewsTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Since I bought my house Jim has been my landscaper and I’m glad I found him. My lawn looks great. He is always available to answer questions and concerns about the care of my lawn. I appreciate his attention to detail and the fact that he owns the company and cuts the lawn himself is something that is hard to find. I highly recommend his services.

  • Services: Lawn mowing & maintenance
Bob HarringtonLocal Guide · 28 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent Service. Very dependable, and does a very thorough job. We couldn't be more pleased.

  • Price assessment: Reasonable price
  • Services: Lawn mowing & maintenance
Frank Aksamit3 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lawn services are very particular and professional about their job. I am very pleased with their work.

  • Price assessment: Reasonable price
  • Services: Lawn mowing & maintenance, Service not listed
Joseph St.Pierre11 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Snow clearing. Jim is highly organized, dependable, and does a thorough job. He communicates very well with his customers. He also maintains our lawn during the summer and does superb work. The lawn has never looked bette!

  • Price assessment: Reasonable price
  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Lawn mowing & maintenance
  • Services: Service not listed
peter spencer1 reviewTotal number of Google reviews peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim was very knowledgeable, and work ethic was impeccable. Just all around good guy, had him dethatch an airate the lawn. His attention to detail is amazing, very happy with the results would give him 10 stars if they had it.

  • Price assessment: Great price
  • Services: Lawn mowing & maintenance
jonah schwartz5 reviewsTotal number of Google reviews jonah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim is just overall great. He's been mowing my lawn since I bought my house and I hope to have him continue mowing for many years.

Nicky FournierLocal Guide · 32 reviewsTotal number of Google reviews Nicky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a great experience with Jim for weekly lawn service. He's reliable and professional, and our lawn looked well-maintained all season. He was also great about communicating when scheduling needed to shift due to rain. Highly recommend!

Lawn Services of Newington on Google Maps →

Business details