Analyzing 6,702,9026.7M ReviewsFor 18,82418.8K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%83+48.7Reliability 26%78+20.3Value 15%97+14.8Craft & service penalty47−5.3Experts Score= 79Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Lay’s Remodeling LLC

El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 31 deck contractors · 4.8★ from 35 Google reviews

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Report card

Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lay’s Remodeling LLC is better than 83% of deck contractors.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lay’s Remodeling LLC is better than 78% of deck contractors.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lay’s Remodeling LLC is better than 47% of deck contractors.C
47
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lay’s Remodeling LLC is better than 97% of deck contractors.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lay’s Remodeling LLC is better than 100% of deck contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lay’s Remodeling LLC is better than —% of deck contractors.–
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Reviews for your job

Customers hired Lay’s Remodeling LLC for 8 kinds of job.

Lay’s Remodeling LLC for bathroom remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Bathroom remodeling”

bendoveriii5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lay’s remodeling did a beautiful job on a tub to shower conversion. Took the time to do the job right. Showed up on on time every morning and kept us in the loop on progress all the way through the job. Did a great job keeping the work space as clean as possible. I will definitely be working with Lays in the future.

Customer photo from bendoveriii's review
Reasonable priceTile work installationBathroom remodeling
Natalie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

If we could give Anthony and Gary 10 stars we would! They helped upgrade our master bathroom and did a phenomenal job. They were punctual, attentive to details, willing to add services when we asked, and up front with communication. The price was very reasonable, especially for the quality of their work. We’re…

Customer photo from Natalie's reviewCustomer photo from Natalie's reviewCustomer photo from Natalie's review
Great priceTile work installationBathroom remodeling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 57%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Home renovations4—
Tile work installation4—
General construction4—
Home repairs3—
Install flooring2—
Bathroom remodeling2—
Paint indoors2—
Kitchen remodeling2—

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