How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELCS Heating and Cooling
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired LCS Heating and Cooling for 8 kinds of job.
LCS Heating and Cooling for a/c system repair
Clear ✕All 62 Google reviews tagged “A/C system repair” · showing 40
LCS Heating and Cooling did a great job. Our A/C went out and they repaired it and their service was excellent. A very polite and competent team!! Highly recommend!!! 😃
The tech that provided service was Nikita Jenkins. From start to finish she was courteous, informative, ez to understand and explained every step performed. Outstanding service!
Timely, courteous, good communication.
Didn't go through with the repair, but had an honest assessment of the situation. When I'm ready to take next steps, I will absolutely be calling LCS back to finish the job.
Great to have a personal relationship with our technician, Nikita, who was able to quickly diagnose the root cause of the problem - a short in the low voltage wiring serving the compressor. She made the repair and sealed the wire’s point of entry to the house. Very good company, able to get a tech out to our house…
Sam was very professional and Leone informed on what he was doing. Excellent employee that you have
LCS has always done good work for us and have beaten competitors on work we’ve done with them. Sam spent extra time with us outside typical maintenance protocol to help us with checking for growth or moisture concerns as we have recently dealt with a leaking shower that created mold spores. Update: Had a bathroom…
During July heat wave my a/c went out and LCS was able to schedule a new install within a week. During install they also gave me a good reason to replace my old electric water heater with a new tankless gas water heater. So far after 4 month of use we have seen a lower energy bill and much better in home…
We have had such a wonderful experience with LCS! We purchased our unit last year and just had our first service done. We've been nothing but thrilled by the customer service and equipment. Today our technician Hector was incredibly knowledgeable and so very kind! Great start to our day 🙌🏽
Nikita was very thorough and great to work with! We’ve been very happy with LCS
LCS helped keep our old AC unit keep going for years, but it was time to replace it this year with a modern refrigerant unit. The guys did a great job with the installation of the outdoor and indoor coils. Very professionally done in comparison with how it looked before! How it looks, though is not nearly as…
Travis was extremely professional and answered all my questions and concerns with my current A/C unit issues. Our current unit is super old and parts were expensive to invest in an old inefficient unit. Looking forward to having LCS Heating and Cooling providing me with a new AC system! My two brothers install team…
Jose was professional respectful … the Best! Would highly recommend!
My technician, Sam, was very personable and knowledgeable. I would definitely recommend him and LCS.
Updating Jan 2025: The entire recommendation below still stands. I genuinely wish I had an LCS for every type of service my home uses. Original: Incredible service! I've used LCS for years (through two houses) and there is no one else I trust more to service my a/c and furnace. The front office staff is responsive,…
LCS is always fast and professional! I’ve been using their service for years and am always happy.
Nikita provided a through investigation and explanation of my issue. Provided great value as well!
Technician was professional and was efficient.
Emergency HVAC diagnosis and help needed during a heat wave. Nikita came during after hours for a service call and arrived within the hour. She helped us find a cheap solution during the diagnosis and ensured all units worked properly. She educated us on what needed to be done to fully optimize our current HVAC…
Mark Harvey our A/C technician was prompt, efficient and very knowledgeable. Highly recommend LCS
Travis was very professional and I liked that they sent the same person out to repair, after the parts came in so he knew what was going on previously himself and that is just good business to me.
LCS honored weekday pricing when their schedule was too full to come out for my service. Nikita came out on Saturday morning to get my AC running in tip top shape. I am never sold products I don’t need. The technicians - especially Nikita-are very thorough and professional! Thank you LCS! See you again in the…
Had routine maintenance done on the system. Although the technician was nice just did not feel as if I received 5 star service. I know my system is old was told the unit outside was low on coolant and it would be expensive to get more. Was never given a price to see if that was how I wanted to proceed. Was told…
Came out when they said they would (didn't give you an 8hr window when they might show up) and Nikita was great. She gave me a rundown of what was currently wrong with the system and what could possibly go wrong in the near future (because it's an older system). She didn't try to upsell anything and clearly…
We have been using LCS for years to maintain our HVAC system and are always impressed with their level of service and knowledge. Recently, Ryan performed our spring AC tune up and went above and beyond by alerting us to a gas leak at our meter. He did great work!
Customer Service and Experience were outstanding. Ask the millennial population the most important aspect in a business, and that will be the answer. This company will thrive for a long time because this is held to a very high standard with them. Outstanding experience with them so far. Noticed my furnace wasnt…
We give 2 thumbs up to Travis! We have an outside AC system that stopped working. Travis educated us, made repairs and took preventative measures on our behalf. Thank you for timely and quality service.
Technician Nikita was really great at explaining what she did and what she found and providing recommendations for next steps. Outstanding communication, she was thorough and accurate.
The technician is very knowledgeable and had a great deal of patience when explaining the status of our unit and in prescribing what needs to be done to maintain it properly. He addressed the immediate issues and gave us a good idea of our options moving forward. First rate technician and service!
Nikita was great. She fixed the problem quickly and was very knowledgeable.
The technicians patiently answered all of my questions. They were very efficient in diagnosing and resolving my issue.
Fantastic service performed by Nikita of LCS who was able to quickly diagnose and repair my AC system! Very reasonable too!
My AC went out during the heat wave. They came out the same evening after hours and diagnosed it to be a outdoor unit fan motor and fan module. They were able to get the part and come back the next day to replace it. Even though they were working long hours to get myself and many others serviced they were extremely…
The technician, Nikki, was terrific. Very thorough and patient in explaining what the issue was as well as our options. She clearly knew her stuff - She took pictures of the diagnostic readings and of the burnt part so we could fully understand it all. We felt no pressure from her whatsoever.
Nikki came to service our air conditioners, we have three. She was patient and thorough in explaining what was worn and no longer functioning properly. I wanted to know no only the call at of the repairs but the risk involved in not doing the repairs. She had a picture of the burnt looking parts and the readings…
So far so good.
Great company to do business with. I’m a repeat customer and each time the tech has been professional and respectful of my home and property. Techs have been friendly and knowledgeable. Very glad to have an HVAC company I trust.
Good job, Would use again.
I just had Nikita out to service my AC Unit and not only was she on time but she was early. She did a great job and couldn't have been nicer or more professional. I will definitely be using them again in the future when the situation comes back up. I also use them for my mom's home as well. Thanks LCS and thank…
Professional Service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 357 | $37–$295 |
| A/C system maintenance | 151 | $39–$393 |
| Heating system maintenance | 116 | $39–$251 |
| HVAC system repair | 112 | $205–$933 |
| Heating system installation | 75 | $1.4k–$2.8k |
| Install AC | 69 | $1.4k–$3.2k |
| Heating system repair | 68 | $166–$1.2k |
| A/C system repair | 62 | $209–$786 |
