How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELCS Heating and Cooling
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired LCS Heating and Cooling for 8 kinds of job.
LCS Heating and Cooling for HVAC system repair
Clear ✕All 118 Google reviews tagged “HVAC system repair” · showing 20
Nikita was amazing! She came to our appointment on time, came back with a part we needed same day, and stayed late! She explained everything and was very personable! Give her a raise!
Nikita was knowledgeable and efficient and very considerate. Communication from the office was also really good. Will call again when needed.
I have been using LCS for years! It is a family owned company that truly invests in their technicians. I have never felt like the suggestions their technicians made weren’t necessary. They are the only HVAC company that I have truly trusted. The technicians that have serviced my homes have been pretty consistent…
Great company! We had some kinks to work out between our old house and new system. This is a company that cares!
They were great, very professional
The tech that provided service was Nikita Jenkins. From start to finish she was courteous, informative, ez to understand and explained every step performed. Outstanding service!
This was my first time using LCS and I was very satisfied of the services performed. The technician was courteous and professional and had knowledge of my unit. He took time to check everything to make sure my unit was functioning the way it should be. From scheduling to services performed, I am very satisfied. I will definitely use LCS again. Thank you
On the hottest day of the year comma, they came out quickly and took care of the problem while we had to wait till the next day for an installation of new air-conditioning. All the service people I dealt with were kind and thoughtful and considerate. I can’t recommend this company highly enough.
I cannot say enough good things about my experience. Our AC went out over the weekend during one of the hottest weeks of the year. We have two small children, and the temperature inside our new construction home was hovering around 80 degrees. When I submitted a warranty request, I was told the earliest appointment…
Professional, knowledgeable, and put in the time to make sure the issue was resolved. thank you Sam
Our AC went out during a heatwave and temps inside reached 82 degrees, which I did not enjoy. I booked an appointment online, and Jerome promptly came to save us from our misery. He was friendly, patient, informative and reassuring. Less than one hour later, we were back up and running! I had great experiences with…
Timely, courteous, good communication.
Had an amazing experience with LCS. We needed someone to come by on short notice to look at our AC system and LCS got a technician over to us right away. Our technician, Sam, was quick, knowledgeable, and helpful. He took the time to not only inspect the various elements but also explain each one to me and what to…
Always great customer service, quick response, experienced technicians, and fare pricing!
Always a great experience! The staff is friendly when scheduling appointments, technicians are clearly experienced and very friendly, and prices are fare! Overall we always feel better after the services they provide!
Great communicators Always on time Strong product knowledge Sam was customer focused, efficient and thorough
Installation went smoothly, and my new system is up and running. LCS technicians are alway the kindest and most personable people.
Fast service. Made it easy
It was finally time to replace our 25+ year old HVAC system, and we couldn't be happier with our experience with LCS. From the initial consultation to the final installation, their team was professional, knowledgeable, and honest every step of the way. They took the time to explain our options, answered all of our…
Great experience! The LCS team showed up the next day after our A/C went out in 90 degree heat, and installed the new unit the next morning! Very grateful for their efficiency, professionalism and expertise.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 357 | $37–$295 |
| A/C system maintenance | 151 | $39–$393 |
| Heating system maintenance | 116 | $39–$251 |
| HVAC system repair | 112 | $205–$933 |
| Heating system installation | 75 | $1.4k–$2.8k |
| Install AC | 69 | $1.4k–$3.2k |
| Heating system repair | 68 | $166–$1.2k |
| A/C system repair | 62 | $209–$786 |
