How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELCS Heating and Cooling
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired LCS Heating and Cooling for 8 kinds of job.
LCS Heating and Cooling for heating system installation
Clear ✕All 78 Google reviews tagged “Heating system installation” · showing 40
We had a great experience with LCS. From scheduling the first service visit to the salesperson arriving and being very helpfull and understanding. Both installers Mariono & Felipe arrived when expected and were very professional and did a great job with the installation. Highly recommend.
Great company! We had some kinks to work out between our old house and new system. This is a company that cares!
Prompt, courteous, knowledgeable, installation crew.
Amazing customer service. Prompt arrival and kept everything clean. Quick to replace an entire AC/Heat system in less than 24 hours. Very knowledgeable with most parts on truck it seemed.
Top quality work and great system options. They removed our 20+ year old geothermal heat pump and installed a new high efficiency, cold weather heat pump. Sales rep and installers were all amazing!
O’neil with LCS was great in explaining, presenting options, and helping us make the best decision for our home. The LCS installers couldn’t have been better and seemed to take real pride in the quality of the install…and yes, they were also more than happy to answer even more questions. Thanks LCS
Installation went smoothly, and my new system is up and running. LCS technicians are alway the kindest and most personable people.
After getting several quotes around downtown Indy area for a full furnace and AC replacement, I ended up landing on LCS for a number of reasons. Everybody was a pleasure to work with from the top down - especially appreciate O’Neil who originally came out, and then Mariano and Felipe from the install crew. Pricing…
Great service technicians from LCS!
Great experience! Travis and the guys were awesome.
We love our new system. It is so quiet and keeps the whole house at a constant temperature. No more flipping back and forth from a/c to heat - thermostat knows how to keep it consistent. Expert installation and professionalism through the whole process beginning with my initial phone call.
Great communication, response and installation! Highly recommend!!
Always on time and gets the the job done well
I just had a really great experience with LCS Heating & Cooling. They replaced my older heat pump system. From O’Neil who gave me their estimate to Mike and Jair who did the installation, it could not have gone any better. Thank you, Mike, for all your tips about my new system.😊 I so appreciated their fast…
From proposal to installation, LCS provided a high level of service, timeliness and disclosure and at a fair price. I used them for service on my old HVAC system and when I moved, they followed me across town to continue our relationship at our new home. So, when I was ready to replace the existing system, my…
Jose was the main technician on our recent HVAC system. He was prompt, courteous, and super helpful when it came time to explain everything to us.
Mariano and Felipe did a great job installing our system, and helped explain everything at the end. Highly recommend this company!
Very professional and caring
Jose did the installation and was great. Very knowledgeable. Got the job done on schedule. Very good job of explaining the new system.
Polite, professional, knowledgeable — what else can you ask for? Great experience every time!
These guys are really good! I’ve used them on multiple projects and they are always super professional, clean installs, and get the job done quick.
LCS had a tough job ahead of them. Our old system was poorly thought out and installed in 2019 by previous home owners and essentially acted as an oversized radiator immediately around the unit while leaving much of the house without true AC air. I’m talking supply and return registers moving 20-150 ft/min, and a…
Jose was wonderful. He was very professional. He answered all my questions completely. Highly recommend this company And kudos to Jose for a job well done
We love LCS. We found them when we moved into our first home and needed a new furnace installed 3 years ago and they have been nothing but fantastic since. They are never late, always communicate well, and are nothing but pleasant. 100% recommend working with LCS and we plan to be long term customers
The worst snow of the last few years was made worse when our furnace decided to call it quits. Luckily, LCS responded quickly. Michael and Jair did an absolutely fantastic job getting our new system installed in a timely fashion. They were professional and their work was excellent. It also should be noted that they…
During July heat wave my a/c went out and LCS was able to schedule a new install within a week. During install they also gave me a good reason to replace my old electric water heater with a new tankless gas water heater. So far after 4 month of use we have seen a lower energy bill and much better in home…
Just had TJ out to make sure we’re ready for the winter. Been using LCS for five years now and I’m very happy with the techs that take care of me and the friendly phone staff there.
We have had such a wonderful experience with LCS! We purchased our unit last year and just had our first service done. We've been nothing but thrilled by the customer service and equipment. Today our technician Hector was incredibly knowledgeable and so very kind! Great start to our day 🙌🏽
My goodness, what an amazing team of people at LCS! Having to replace a furnace is always a big deal for most people and you never know who to trust or what to believe when it comes to pricing and sales of HVAC items. I had been with a big box competitor and quickly found out just how badly I was taken advantage…
LCS is the best HVAC company we have worked with in 30 years! Previous problems were solved, new Daikin units are incredibly quiet, efficient. It is nice to have the new inverter technology and no unit on a cement slab. The installers were friendly and professional, answered all our questions, were diligent and…
Great to have ave a company that is responsive, personal and appears to really care. They printed options clearly and put in a great system the next day! The warranty is outstanding. We would recommend them to anyone.
Purchased HVAC system 11 years ago. We have two tune-ups every year. No issues in that time. Very nice and knowledgeable technicians and customer service.
LCS heating and cooling installed a complete system at my home which has been a true pleasure to use. The system is so quiet I don’t even know it’s on. They also have extremely courteous and friendly people for installation and maintenance. I cannot recommend them more highly. I’m now adding an updated post. My…
LCS replaced my HVAC and do regular maintenance. The pricing was competitive and their work was stellar. Would absolutely hire again!
T’Shayla did a great job with maintenance LCS has installed 2 systems for me and I’m happy with their work and I’m a picky old man
Like always I received excellent service from LCS. This time i replaced my furnace and AC and Jose Cabrera did a great job (above & beyond). He protected my floors and clean up everything. Kept me informed of everything that was happening at all time.
Brandon came to the house yesterday and installed a new heat pump system. He was very professional and did a great job. Day 2 and the system is working great!
Our furnace died and we needed a new one. LCS helped us in the past with other work and did a great job. We went back to them and could not be happier. Super friendly and helpful and great attention to detail. Highly recommended using them. We just used them again and did another great job! Brandon and his crew…
I’ve been using LCS for a few years now. They consistently provide honest excellent service that you can trust. Heather in the office is excellent and Mark is an amazing technician.
Great service as always, friendly helpful techs as well.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 357 | $37–$295 |
| A/C system maintenance | 151 | $39–$393 |
| Heating system maintenance | 116 | $39–$251 |
| HVAC system repair | 112 | $205–$933 |
| Heating system installation | 75 | $1.4k–$2.8k |
| Install AC | 69 | $1.4k–$3.2k |
| Heating system repair | 68 | $166–$1.2k |
| A/C system repair | 62 | $209–$786 |
