How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELCS Heating and Cooling
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired LCS Heating and Cooling for 8 kinds of job.
LCS Heating and Cooling for heating system repair
Clear ✕All 69 Google reviews tagged “Heating system repair” · showing 20
I had a company come and find some holes/cracks in my heat exchanger with a quote of $7k to replace. I called LCS for another opinion/estimate & Jerome spent so much extra time tracking down the manufacturer & finding out that the heat exchanger would be covered under warranty. I'm talking 3-4 different phone calls.…
Never have to worry about getting someone out to help when needed. Guests on their way and no heat. Nikita helping me out with the care she is so good at. Patient and so pleasant not to mention she knows her stuff. I will have comfortable guests thanks to her help. Thank you
Great company! We had some kinks to work out between our old house and new system. This is a company that cares!
Sam was very professional and Leone informed on what he was doing. Excellent employee that you have
LCS has always done good work for us and have beaten competitors on work we’ve done with them. Sam spent extra time with us outside typical maintenance protocol to help us with checking for growth or moisture concerns as we have recently dealt with a leaking shower that created mold spores. Update: Had a bathroom…
The LCS Team are always professional from scheduling the appointment to completing the work. We’ve used LCS for 5 years and they always provide great service!!
We called with no heat late on a Sunday. They called us and walked through some quick fixes to see if it was something we could do on our own. They then had someone out at 8am on Monday. Nikita fixed our issues quickly and loved our dogs! We then had T’Shayla out the next week to look through and do a full tune up. Both women were awesome.
Sam from LCS came out, and quickly and efficiently diagnosed the main issue with my system. He walked me through everything, and got right into resolving the issue. Had an noticeable difference in my system immediately. Sam is a great, professional, and thorough guy. LCS is my new go to heating and cooling company.…
LCS Heating and Cooling are the Best. Great service, timely, and friendly
Huge thanks to Mark for the furnace repair! He was very knowledgeable and took the time to explain what was going on without making it complicated. He was respectful of our home and worked quickly to get the job done right. Excellent service all around.
News today after the heaviest snow we've had for years my furnace decide to quit at 7:30 in the evening and I called and was told I could get a technician between 8:00 and noon mark my technician was here at 8:30 Google Merry professional walk me through everything he did and was gone within 20 minutes and I've been…
Recently we had an issue with our furnace right after a major snowfall, and Sam Pohl came out quickly and helped get our furnace back up and running in no time. He truly is a rockstar and was great to work with. He was very informative and walked me through everything he was seeing while working on the unit, and I'm…
Sam was friendly, professional, and knowledgeable. We felt like he really listened to what we had going on, and was able to explain how he needed to troubleshoot the issue. We were very impressed that he was able to come out the same day, especially when the weather was so terrible and our furnace was out.
Sam was outstanding. Between the level of professionalism, detailed insights, recommendations, and focus on balancing cost to return on investment, he was the epitome of service excellence. If the balance of their organization is even 1/2 as professional as Sam, I’ve found the HVAC team I’ll be turning to for years…
LCH Heating and Cooling LLC has professional knowledgeable non pushing employees. It was such a positive experience than what we have had with other HVAC companies. They have made customers for life out of us. They showed up on time and sent a text showing the picture of the individual who was coming to our home. Highly recommend the company.
Nikita was very polite and did an awesome job on getting my heater fixed. She is my angel 😇. In my opinion she is the best, she knows what she is doing she explained everything she was doing to where I could understand what was going on with my heater. She also explained the access club plan to me and the…
I received training from the LCS owners Renee and Travis. They provided exceptional instruction, and real-world stories that directly apply to running a better business, especially when it comes to furnace repair and heating system replacement. They took time to answer questions and share insights. I left feeling…
Very knowledgeable, explained each step along the way. My tech Nikita was great with a friendly personality.
Super thankful for Austin and Caleb for helping us get sorted before a cold weekend. Grateful for Sam for taking care of our heating. He kindly took the time to explain what he was doing and how it all was connected to the issue. Last I appreciate Sam's tips and insights on safety and future preventative maintenance.
Sam was excellent! Came out on a Saturday during the coldest day of the year and got us up and running. Super friendly and great customer service. A++++
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 357 | $37–$295 |
| A/C system maintenance | 151 | $39–$393 |
| Heating system maintenance | 116 | $39–$251 |
| HVAC system repair | 112 | $205–$933 |
| Heating system installation | 75 | $1.4k–$2.8k |
| Install AC | 69 | $1.4k–$3.2k |
| Heating system repair | 68 | $166–$1.2k |
| A/C system repair | 62 | $209–$786 |
