How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELCS Heating and Cooling
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired LCS Heating and Cooling for 8 kinds of job.
LCS Heating and Cooling for install AC
Clear ✕All 72 Google reviews tagged “Install AC” · showing 60
We had a great experience with LCS. From scheduling the first service visit to the salesperson arriving and being very helpfull and understanding. Both installers Mariono & Felipe arrived when expected and were very professional and did a great job with the installation. Highly recommend.
Just had my entire system replaced by LCS with a Daikin Fit setup. They were done in a single day and the system is humming along very nicely. The installation itself is clean and well done, and I say that as someone that could do a lot of the work myself. Everyone I interacted with was very nice throughout the…
Great company! We had some kinks to work out between our old house and new system. This is a company that cares!
Prompt, courteous, knowledgeable, installation crew.
Amazing customer service. Prompt arrival and kept everything clean. Quick to replace an entire AC/Heat system in less than 24 hours. Very knowledgeable with most parts on truck it seemed.
Absolutely wonderful to work with from start to finish! Very personable and trustworthy and quick to respond! Highly recommend!!
Top quality work and great system options. They removed our 20+ year old geothermal heat pump and installed a new high efficiency, cold weather heat pump. Sales rep and installers were all amazing!
O’neil with LCS was great in explaining, presenting options, and helping us make the best decision for our home. The LCS installers couldn’t have been better and seemed to take real pride in the quality of the install…and yes, they were also more than happy to answer even more questions. Thanks LCS
Installation went smoothly, and my new system is up and running. LCS technicians are alway the kindest and most personable people.
After getting several quotes around downtown Indy area for a full furnace and AC replacement, I ended up landing on LCS for a number of reasons. Everybody was a pleasure to work with from the top down - especially appreciate O’Neil who originally came out, and then Mariano and Felipe from the install crew. Pricing…
Great experience! Travis and the guys were awesome.
all aspects of the sale and installation were very helpful and professional.
We love our new system. It is so quiet and keeps the whole house at a constant temperature. No more flipping back and forth from a/c to heat - thermostat knows how to keep it consistent. Expert installation and professionalism through the whole process beginning with my initial phone call.
Our experience with LCS from the start to the finish was excellent. All staff members were mindful and caring while meeting our needs as they intgrated a new AC system with our existing ductwork. They were professional, efficient, clean, and above all courteous. They took time to get to know us and our needs. They…
LCS always does a great job taking care of our needs! All of their staff is friendly and knowledgeable. I have used them for routine maintenance for years, and recently had them install a new air conditioner in a family member’s house. We were extremely impressed with the quality of the work and the professionalism…
Great communication, response and installation! Highly recommend!!
Always on time and gets the the job done well
I just had a really great experience with LCS Heating & Cooling. They replaced my older heat pump system. From O’Neil who gave me their estimate to Mike and Jair who did the installation, it could not have gone any better. Thank you, Mike, for all your tips about my new system.😊 I so appreciated their fast…
From proposal to installation, LCS provided a high level of service, timeliness and disclosure and at a fair price. I used them for service on my old HVAC system and when I moved, they followed me across town to continue our relationship at our new home. So, when I was ready to replace the existing system, my…
Jose was the main technician on our recent HVAC system. He was prompt, courteous, and super helpful when it came time to explain everything to us.
Jose did the installation and was great. Very knowledgeable. Got the job done on schedule. Very good job of explaining the new system.
Polite, professional, knowledgeable — what else can you ask for? Great experience every time!
These guys are really good! I’ve used them on multiple projects and they are always super professional, clean installs, and get the job done quick.
LCS had a tough job ahead of them. Our old system was poorly thought out and installed in 2019 by previous home owners and essentially acted as an oversized radiator immediately around the unit while leaving much of the house without true AC air. I’m talking supply and return registers moving 20-150 ft/min, and a…
Jose was wonderful. He was very professional. He answered all my questions completely. Highly recommend this company And kudos to Jose for a job well done
During July heat wave my a/c went out and LCS was able to schedule a new install within a week. During install they also gave me a good reason to replace my old electric water heater with a new tankless gas water heater. So far after 4 month of use we have seen a lower energy bill and much better in home…
Just had TJ out to make sure we’re ready for the winter. Been using LCS for five years now and I’m very happy with the techs that take care of me and the friendly phone staff there.
We have had such a wonderful experience with LCS! We purchased our unit last year and just had our first service done. We've been nothing but thrilled by the customer service and equipment. Today our technician Hector was incredibly knowledgeable and so very kind! Great start to our day 🙌🏽
LCS is the best HVAC company we have worked with in 30 years! Previous problems were solved, new Daikin units are incredibly quiet, efficient. It is nice to have the new inverter technology and no unit on a cement slab. The installers were friendly and professional, answered all our questions, were diligent and…
Travis was extremely professional and answered all my questions and concerns with my current A/C unit issues. Our current unit is super old and parts were expensive to invest in an old inefficient unit. Looking forward to having LCS Heating and Cooling providing me with a new AC system! My two brothers install team…
Purchased HVAC system 11 years ago. We have two tune-ups every year. No issues in that time. Very nice and knowledgeable technicians and customer service.
LCS heating and cooling installed a complete system at my home which has been a true pleasure to use. The system is so quiet I don’t even know it’s on. They also have extremely courteous and friendly people for installation and maintenance. I cannot recommend them more highly. I’m now adding an updated post. My…
T’Shayla did a great job with maintenance LCS has installed 2 systems for me and I’m happy with their work and I’m a picky old man
Fantastic team… Very professional, but very personable… Took great care of my home… And the products and service were a great value overall… Would always recommend this team
They have been fair and helpful from the beginning. Extremely trustworthy. You get quality people, quality service, and my furnace and AC couldn’t be better 🙂
Like always I received excellent service from LCS. This time i replaced my furnace and AC and Jose Cabrera did a great job (above & beyond). He protected my floors and clean up everything. Kept me informed of everything that was happening at all time.
Brandon came to the house yesterday and installed a new heat pump system. He was very professional and did a great job. Day 2 and the system is working great!
I’ve been using LCS for a few years now. They consistently provide honest excellent service that you can trust. Heather in the office is excellent and Mark is an amazing technician.
Great service as always, friendly helpful techs as well.
Excellent customer support! Technicians are very friendly and professional . Mark H and Mike were awesome! They went above and beyond.
UPDATED 11/27/23: LCS, in particular, Nikita and Gary, are great ro work with. Recently installed furnace and AC have had some issues. LCS has been very responsive and Nikita knows what she's doing! Thank you! My 24 year-old AC went out, so I decided to get both the furnace and AC replaced. I chose LCS because…
Recently I decided to replace my 21-year-old HVAC system. Currently my HVAC system consisted of two AC units and two furnaces to heat and cool the basement, 1st, 2nd & 3rd floors, just over 5400 sq ft. My plan was to get 3 estimates from reputable companies I felt would stand behind their products and offer extended…
I have used LCS for over 15 years and they have always been top notch.
Fantastic professionalism, courtesy and pricing! Great to work with. Highly recommend
LCS installed our furnace and a/c in the summer of 2021 and their technician, Jason S, recently completed our systems yearly maintenance. Jason was friendly, professional, and very knowledgeable. He found some static in our system and made some adjustments that should resolve the issue and lower our energy bill.…
Jose and Jair showed up on time and got the job done quickly. Jose spent time explaining how all the new equipment works and walking me through the new thermostat and app. They were extremely friendly and professional. Great experience from beginning to end!
We have used LCS Heating and AC for almost twelve years. They have been excellent. Recently, Travis, Samantha, Gretchen, Jose and Jair replaced our existing 17 year old heat pump dual system. The technicians/installers Jose and Jair were timely, thorough, and performed the installation fast and with little…
LCS has been the most responsible and responsive HVAC company we have had. They thoroughly research any questions we have and are always on time.
I work in property management and have had LCS handle several jobs for me in that capacity, but most recently I had them install a new AC and furnace at my personal home. Everyone throughout the process was very prompt, courteous, and knowledgeable. The LCS team was very good about answering the various questions…
Owner very knowledgeable as well as his second in command. Jose was also great!
LCS is hands down one of the most professional companies I have had the pleasure to work with. The sales person was the most thorough of the 5 companies I contacted for a quote, the installation team was on time, professional, and courteous. Hopefully I will not need to replace my AC/heater for many, many years, but…
LCS was recommended by my son. We needed some work done on our old furnace and the technician came on Super Bowl Sunday, and was very nice to help get our old furnace running. Our old furnace was very old and had many issues, and it was determined it needed replacing. LCS came out and did a complete survey of what…
I had an issue with a leak in the ceiling. We called a plumber who came and did not do the job. It was found that probably a condensate line from the HVAC was the problem. I called LCS and they took the time to call the plumber and get the plumbers assessment. Despite the clog being in a plumbing line in the wall…
My experience with LCS was excellent. A little over a month ago, they installed a new AC unit to include the Air handler in attic. I personally had not heard of the brand Daikin, but research quickly told me it was a very good product with a superior warranty. The new unit is so quiet. We love it. The…
I highly recommend this company. They always communicated, always on time, explained my choices clearly, and most of all I felt they really knew their business. I have a great AC now and I know the company will be there if I need anything. Call this company—you will be glad you did.
LCS has done several jobs for me including maintenance and installations. I have interacted with technicians, office staff and sales. It is comforting to have a company with such competent workers who are dedicated to meet their customers' needs and satisfaction. To use the comment of another reviewer: Without…
My experience with LCS was flawless! I highly recommend them. (And I am very picky!)
Very happy with our choice. Extremely professional. The new HVAC is very quiet.
We have had dust and heating and air conditioning issues since we bought our house in the fall of 2018. After having LCS install a mini-split system on our 3 season porch, we had them focus on our main house. The old unit was loud and on it last leg, we had dust all over the house, 10° hotter upstairs in the winter…
Excellent service. LCS was very knowledgeable, timely and professional. They also provide quality equipment/service at a reasonable price.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 357 | $37–$295 |
| A/C system maintenance | 151 | $39–$393 |
| Heating system maintenance | 116 | $39–$251 |
| HVAC system repair | 112 | $205–$933 |
| Heating system installation | 75 | $1.4k–$2.8k |
| Install AC | 69 | $1.4k–$3.2k |
| Heating system repair | 68 | $166–$1.2k |
| A/C system repair | 62 | $209–$786 |
