How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELCS Heating and Cooling
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired LCS Heating and Cooling for 8 kinds of job.
LCS Heating and Cooling for install thermostat
Clear ✕All 46 Google reviews tagged “Install thermostat” · showing 40
Great company! We had some kinks to work out between our old house and new system. This is a company that cares!
Prompt, courteous, knowledgeable, installation crew.
After getting several quotes around downtown Indy area for a full furnace and AC replacement, I ended up landing on LCS for a number of reasons. Everybody was a pleasure to work with from the top down - especially appreciate O’Neil who originally came out, and then Mariano and Felipe from the install crew. Pricing…
Great service technicians from LCS!
We love our new system. It is so quiet and keeps the whole house at a constant temperature. No more flipping back and forth from a/c to heat - thermostat knows how to keep it consistent. Expert installation and professionalism through the whole process beginning with my initial phone call.
From proposal to installation, LCS provided a high level of service, timeliness and disclosure and at a fair price. I used them for service on my old HVAC system and when I moved, they followed me across town to continue our relationship at our new home. So, when I was ready to replace the existing system, my…
Mariano and Felipe did a great job installing our system, and helped explain everything at the end. Highly recommend this company!
Polite, professional, knowledgeable — what else can you ask for? Great experience every time!
Mike with LCS did a great job with the installation of our new heat pump. Good communication on what he was doing throughout the day. Clean up and reorganized the area at completion. Meet all expectations.
We had a humidifier and an air purifier installed in our new home. We are very happy with our experience dealing with everyone in the office, sales, and installation. Our installer, Jose Cabrera, worked nonstop for the 5 hours that he was here. He explained everything in detail including the smart thermostat to a…
We had a humidifier and air purifier installed by Jose Cabrera. He did a great job and is a great representative for your business. He works very hard and doesn’t even take breaks. He explained everything he did and all of the details on how to use everything including the smart thermostat, which is a lot smarter…
Jose was wonderful. He was very professional. He answered all my questions completely. Highly recommend this company And kudos to Jose for a job well done
Just had TJ out to make sure we’re ready for the winter. Been using LCS for five years now and I’m very happy with the techs that take care of me and the friendly phone staff there.
Great to have ave a company that is responsive, personal and appears to really care. They printed options clearly and put in a great system the next day! The warranty is outstanding. We would recommend them to anyone.
Exceptional service by tech Jerome Smith!
LCS heating and cooling installed a complete system at my home which has been a true pleasure to use. The system is so quiet I don’t even know it’s on. They also have extremely courteous and friendly people for installation and maintenance. I cannot recommend them more highly. I’m now adding an updated post. My…
Updating Jan 2025: The entire recommendation below still stands. I genuinely wish I had an LCS for every type of service my home uses. Original: Incredible service! I've used LCS for years (through two houses) and there is no one else I trust more to service my a/c and furnace. The front office staff is responsive,…
Brandon came to the house yesterday and installed a new heat pump system. He was very professional and did a great job. Day 2 and the system is working great!
Great service as always, friendly helpful techs as well.
UPDATED 11/27/23: LCS, in particular, Nikita and Gary, are great ro work with. Recently installed furnace and AC have had some issues. LCS has been very responsive and Nikita knows what she's doing! Thank you! My 24 year-old AC went out, so I decided to get both the furnace and AC replaced. I chose LCS because…
Recently I decided to replace my 21-year-old HVAC system. Currently my HVAC system consisted of two AC units and two furnaces to heat and cool the basement, 1st, 2nd & 3rd floors, just over 5400 sq ft. My plan was to get 3 estimates from reputable companies I felt would stand behind their products and offer extended…
I have used LCS for over 15 years and they have always been top notch.
LCS honored weekday pricing when their schedule was too full to come out for my service. Nikita came out on Saturday morning to get my AC running in tip top shape. I am never sold products I don’t need. The technicians - especially Nikita-are very thorough and professional! Thank you LCS! See you again in the…
We have been using LCS for years to maintain our HVAC system and are always impressed with their level of service and knowledge. Recently, Ryan performed our spring AC tune up and went above and beyond by alerting us to a gas leak at our meter. He did great work!
Gretchen did a great job installing my new thermostat. LCS has also installed an air conditioner and repaired a furnace for me and I’m very happy with their service every time. Would definitely recommend this company.
LCS heating hasn't let me down once and I've been using them for 8-9 years now. Always recommend them.
LCS installed our furnace and a/c in the summer of 2021 and their technician, Jason S, recently completed our systems yearly maintenance. Jason was friendly, professional, and very knowledgeable. He found some static in our system and made some adjustments that should resolve the issue and lower our energy bill.…
Jose and Jair showed up on time and got the job done quickly. Jose spent time explaining how all the new equipment works and walking me through the new thermostat and app. They were extremely friendly and professional. Great experience from beginning to end!
We have used LCS Heating and AC for almost twelve years. They have been excellent. Recently, Travis, Samantha, Gretchen, Jose and Jair replaced our existing 17 year old heat pump dual system. The technicians/installers Jose and Jair were timely, thorough, and performed the installation fast and with little…
. I highly recommend! Prompt and courteous. Fixed issues and explained why we were having the issues. Don’t hesitate scheduling with LCS.
LCS has been the most responsible and responsive HVAC company we have had. They thoroughly research any questions we have and are always on time.
Travis installed a digital thermometer of our choice and made sure that all the connections were correct on the entire system. He was very helpful, informed us of our options, and quoted us a fair price. We will definitely be using LCS Heating and Cooling again. Honest people.
LCS is hands down one of the most professional companies I have had the pleasure to work with. The sales person was the most thorough of the 5 companies I contacted for a quote, the installation team was on time, professional, and courteous. Hopefully I will not need to replace my AC/heater for many, many years, but…
Mark Harvey came out took are of my problems. He was professional and shared what was done and was timely. Excellent work Mark Thank you
So far so good.
Second time using this company and I will definitely use them as my go to. Customer service is phenomenal, from scheduling to service and after. My technician was Nikita and she definitely knows her stuff. Proud that this company also employs women. Very respectful, safe conscious, and professional. LCS is…
LCS has done several jobs for me including maintenance and installations. I have interacted with technicians, office staff and sales. It is comforting to have a company with such competent workers who are dedicated to meet their customers' needs and satisfaction. To use the comment of another reviewer: Without…
We have had dust and heating and air conditioning issues since we bought our house in the fall of 2018. After having LCS install a mini-split system on our 3 season porch, we had them focus on our main house. The old unit was loud and on it last leg, we had dust all over the house, 10° hotter upstairs in the winter…
Excellent service. LCS was very knowledgeable, timely and professional. They also provide quality equipment/service at a reasonable price.
Every single person I dealt with at LCS was very polite & professional, & the communication couldn't have been better. I was always aware of where everything stood & knew exactly what to expect at every turn. We were looking for a reputable local company & after getting 4 quotes for an entire new system, we chose…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 357 | $37–$295 |
| A/C system maintenance | 151 | $39–$393 |
| Heating system maintenance | 116 | $39–$251 |
| HVAC system repair | 112 | $205–$933 |
| Heating system installation | 75 | $1.4k–$2.8k |
| Install AC | 69 | $1.4k–$3.2k |
| Heating system repair | 68 | $166–$1.2k |
| A/C system repair | 62 | $209–$786 |
