How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELCS Heating and Cooling
Carmel, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 1,599 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired LCS Heating and Cooling for 8 kinds of job.
LCS Heating and Cooling for repair HVAC
Clear ✕All 40 Google reviews tagged “Repair HVAC” · showing 20
We've used LCS for years for our HVAC service. Always get a text when they're coming, with a picture of the technician. We recently needed to replace our furnace, so we did a new AC unit too (was the same age). The staff explained all our options very carefully and even helped with the financing! It was an…
Sam did a great job fixing our heat pump! He was fast, knowledgeable and timely. Even showed up early! Thank you Sam!
Update: Today’s technician went far above and beyond. His name is Sam Pohl. I’d give him 6 stars if I could. The reason? I have a dual system. The upstairs unit has never adequately kept the area sufficiently cool. Basically when outside is sunny and 85 or more, the unit runs constantly and the air temperature…
Sam did an incredible job! His attention to detail and willingness to go the extra mile while cleaning the blower motor made a huge difference. This also made the house smell so much better (no more of that furnace smell that I got used to). Sam was extremely professional and took the time to answer all of my…
LCS heating and cooling installed a complete system at my home which has been a true pleasure to use. The system is so quiet I don’t even know it’s on. They also have extremely courteous and friendly people for installation and maintenance. I cannot recommend them more highly. I’m now adding an updated post. My…
I went with LCS Heating and Cooling and I couldn’t be happier. They sent someone the day after I called (they offered to send the emergency technician immediately but I didn’t want to make someone come out on Memorial Day), Travis was able to identify the issue and fix it immediately for way less cost than I…
Updating Jan 2025: The entire recommendation below still stands. I genuinely wish I had an LCS for every type of service my home uses. Original: Incredible service! I've used LCS for years (through two houses) and there is no one else I trust more to service my a/c and furnace. The front office staff is responsive,…
Always show up on time after texting that they are in route. Thorough and professional. Never had an issue with their service.
With subzero weather, everyone’s heating system was being tested to capacity. Many systems went out, including mine. It started with the gas line, regulators and through 3-4 days of testing the furnace gas valve, and adjusting pressures, I now have heat. Mark was quick to respond with a professional attitude and of great knowledge. Special thanks to him!!!
Nikita provided a through investigation and explanation of my issue. Provided great value as well!
I arrived at work this morning to find the a/c not working. I called LCS and they were able to get someone out to me within a few hours. Nikita was the tech that came out and she did an amazing job explaining exactly what happened and what needs done to fix it. LCS will now be my go to with hvac needs. We as a…
LCS is professional and a pleasure to deal with. A new system was priced well, and the detail at installation was top notch. We just had a 1 year service and the technician was knowledgeable, thorough, and very polite. We Continue to use LCS for routine maintenance on a system they installed a few years ago. I…
LCS is so easy to work with. Their technicians are timely and knowledgeable and their office staff is always on it. I’ve never gone more than an hour without a response. We have had all our services and a new HVAC installed and been so happy with their work!
Customer Service and Experience were outstanding. Ask the millennial population the most important aspect in a business, and that will be the answer. This company will thrive for a long time because this is held to a very high standard with them. Outstanding experience with them so far. Noticed my furnace wasnt…
Jason was great. He diagnosed and fixed the issue within 45 minutes of arriving. He also answered many questions I had about the system since we moved in only a couple months ago. I will definitely be using in the future.
Just bought our home within the last 2 months and noticed some issues with our HVAC. I called LCS and they were friendly, helpful and quick to get us a tech scheduled same day. Jason arrive on time, was super friendly and walked me through what he was going to check out. Jason noticed we had a humidifier built in…
The technicians patiently answered all of my questions. They were very efficient in diagnosing and resolving my issue.
The tech was great. Found the problem quickly and fixed quickly. Even checked ductwork for me.
This was a great experience; they were able to diagnose and fix the issues with our hvac unit. They were prompt, professional, and the quality of work was very good.
I had been going through a different company who couldn’t seem to dx my ac issue. I finally gave up! Looked at reviews for a good hvac company to use and this one popped up. So far I’m very glad that I used them and hope to make them my permanent switch. Jason was my technician he called to advise it was a emergency…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 357 | $37–$295 |
| A/C system maintenance | 151 | $39–$393 |
| Heating system maintenance | 116 | $39–$251 |
| HVAC system repair | 112 | $205–$933 |
| Heating system installation | 75 | $1.4k–$2.8k |
| Install AC | 69 | $1.4k–$3.2k |
| Heating system repair | 68 | $166–$1.2k |
| A/C system repair | 62 | $209–$786 |
