Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Le Spa by Warwick Melrose logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%77+18.7Value 14%52+7.4Replies to reviews 7%36+2.5Momentum penalty21−7.9Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Le Spa by Warwick Melrose

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 20 hot tub spas · 4.8★ from 88 Google reviews

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Percentile vs other hot tub spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Le Spa by Warwick Melrose is better than 78% of hot tub spas.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Le Spa by Warwick Melrose is better than 77% of hot tub spas.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Le Spa by Warwick Melrose is better than —% of hot tub spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Le Spa by Warwick Melrose is better than 52% of hot tub spas.C
52
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Le Spa by Warwick Melrose is better than 21% of hot tub spas.D
21
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Le Spa by Warwick Melrose is better than 36% of hot tub spas.D
36

Reviews for your job

Customers hired Le Spa by Warwick Melrose for 2 kinds of job.

Le Spa by Warwick Melrose for skin treatments

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Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 60/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 7 Google reviews tagged “Skin treatments”

Carissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★

The spa is beautiful and serene. They offer you a glass of sparkling rose and give a tour of the facilities. I got a 50 minute facial, and it felt nice- masks, extractions, cleansers, hand massages and feet warmers. My skin looked great afterwards, but I was surprised that they do not offer all of the add-ons…

OverpricedSkin treatments
SuzLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

What a beautiful, serene and wonderful experience with Arya, the massage therapist at La Spa at the Warwick hotel. Arya was one of the most skilled therapists, confident and appreciative in her approach to deep tissue massage-was worth every minute and I am so grateful to her. The spa setting was incredible- clean,…

Reasonable priceSkin treatments
Christine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Spa was fabulous! Frida is the best, highly recommend.

Great priceSkin treatmentsBody waxing
WendieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such a pampering experience from the shower to the shots! Price is very reasonable for all that you get. Trisha Schexnayder gave me an amazing deep tissue massage. Very effective and she was very concerned for my comfort. I’ll go again!

Reasonable priceSkin treatments
Stewart8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a great experience at Le Spa. The level of customer service was incredible, everyone was very attentive and thoughtful. The relaxation area was so nice to enjoy between treatments. The women's "locker room" was gorgeous and had plenty of amenities if needed. My haircut with Thee Viron Roe was amazing, he…

Skin treatmentsHairstyling
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Facial with Robin was like no other. She asked the right questions, made me feel so comfortable. Just the best facial I’ve had yet.

Skin treatments
ChristenLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a truly wonderful facial experience by Robin! Super relaxing and very effective, and no inflammation afterwards. Can’t wait to come back!

Skin treatments

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 56%Overpriced 11%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Skin treatments7—
Hairstyling3—

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