Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
Reviewers rate the spa 4.8 out of 5, highlighting the serene atmosphere, plush amenities, and attentive staff during massages, facials, and hair services. Punctuality and communication are frequently praised, with guests noting the welcoming environment and thoughtful interactions. However, lower-rated experiences cite issues with pedicure value, specifically regarding pricing relative to service duration and missing steps like leg scrubs or waxing. One reviewer also expressed concern over a perceived lack of privacy during a treatment.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Bar = this company · dark tick = category median.
88 Google reviews we collected
Phrases our text analysis found in 84 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The level of customer service was incredible, everyone was very attentive and thoughtful.”
“The atmosphere and amenities are stellar, thick, plush robes, marble floors, iced cucumber water, dim and comfortable “relaxation room” etc, highly recommend!”
“Do not recommend if you need to feel emotionally safe.”
“What a beautiful, serene and wonderful experience with Arya, the massage therapist at La Spa at the Warwick hotel.”
“Apart from her providing me with a great service she also had beautiful energy, a genuine personality & was so much fun to talk to.”
“We were greeted and given a tour promptly after filling out a short form.”
“Price is very reasonable for all that you get.”
“She walked me through the entire process & really set the tone for my entire visit.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Le Spa by Warwick Melrose for 2 kinds of job. Pick one to see what they paid and said.
I booked a massage with Arya, it was outstanding! The atmosphere and amenities are stellar, thick, plush robes, marble floors, iced cucumber water, dim and comfortable “relaxation room” etc, highly recommend!
I had a pedicure and it was nice but not the best I have ever had. No scrub on the legs and no hot wax for the feet. For $90 plus 20% tip, it was overpriced for the service I received. Can’t recommend. The massage on the other hand was amazing. I’d recommend that. The facility is very beautiful 👍 and the staff very attentive.
Go see Thee! I came in for a hair cut and blow out on my anniversary and wow, I don’t know my hair could look this good! Thee Viron Roe did a fabulous job, and he was so fun to talk to. He was so thoughtful too, and got me a slice of cheesecake to celebrate. What an angel! I feel amazing. I will definitely be back!
I had a pedicure done and the lady was an older and only massaged my feet for minimum 40 seconds, I swear the nail salons by my house massage for way longer. Also took long to pay, though they were nice I feel as tho it was not the spa experience advertised.
The spa is beautiful and serene. They offer you a glass of sparkling rose and give a tour of the facilities. I got a 50 minute facial, and it felt nice- masks, extractions, cleansers, hand massages and feet warmers. My skin looked great afterwards, but I was surprised that they do not offer all of the add-ons…
This spa is one of the most amazing places because of the people that work there - particularly Robin. If you ask for her you will be very happy with the service you receive as she will make sure to accommodate your every need.
| Job | Reviews | Category typical |
|---|---|---|
| Skin treatments | 7 | — |
| Hairstyling | 3 | — |
4.8 ★★★★★ 88 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I booked a massage with Arya, it was outstanding! The atmosphere and amenities are stellar, thick, plush robes, marble floors, iced cucumber water, dim and comfortable “relaxation room” etc, highly recommend!
I had a pedicure and it was nice but not the best I have ever had. No scrub on the legs and no hot wax for the feet. For $90 plus 20% tip, it was overpriced for the service I received. Can’t recommend. The massage on the other hand was amazing. I’d recommend that. The facility is very beautiful 👍 and the staff very attentive.
Go see Thee! I came in for a hair cut and blow out on my anniversary and wow, I don’t know my hair could look this good! Thee Viron Roe did a fabulous job, and he was so fun to talk to. He was so thoughtful too, and got me a slice of cheesecake to celebrate. What an angel! I feel amazing. I will definitely be back!
I had a pedicure done and the lady was an older and only massaged my feet for minimum 40 seconds, I swear the nail salons by my house massage for way longer. Also took long to pay, though they were nice I feel as tho it was not the spa experience advertised.
Staff is a must!
The spa is beautiful and serene. They offer you a glass of sparkling rose and give a tour of the facilities. I got a 50 minute facial, and it felt nice- masks, extractions, cleansers, hand massages and feet warmers. My skin looked great afterwards, but I was surprised that they do not offer all of the add-ons other spas offer (microdermabrasion and laser treatments). Other luxury spas in hotels in the area have a wider selection of add-ons. It was not a negative experience in the least, but for $210 (including gratuity), I would have liked some additional services. Also, the women’s changing room only has a couple of bathroom stalls and not a lot in the way of showering supplies.
Friendly staff in a relaxing environment.
This spa is one of the most amazing places because of the people that work there - particularly Robin. If you ask for her you will be very happy with the service you receive as she will make sure to accommodate your every need.
My wife was so happy with her manicurist, Zhanna Demina, she said Zhanna made her experience.
Weekend getaway and booked a massage. The experience was AMAZING! Terrance is Magic and I feel so relaxed. If you ever book a massage at LaSpa in Dallas, I highly recommend booking a session with Terrance, you will not regret a moment of it! Now to go put my feet up and ignore the world for a little while longer ☺️
Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
