Home inspector · Philadelphia, PA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 128 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 96%
5.0★★★★★108 Google reviews · 19 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Lead Safe Resources five stars based on 108 reviews, with the owner responding to all feedback. Customers consistently highlight punctuality, clear communication, and thorough lead paint or water testing services. Technicians are described as knowledgeable and professional, often explaining results and providing necessary documentation efficiently. No common criticisms appear in the provided excerpts, which exclusively contain positive feedback regarding the company's responsiveness and ease of use.
Google rating: 5.0 out of 5 from 108 reviews (99% five-star).
Reviews on this page: 108 Google reviews (87 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 30, 2026.
Service: Hazardous Material Removal Service serving Philadelphia, Pennsylvania.
Data from Google, last updated November 2, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Lead Safe ResourcesHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lead Safe Resources: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lead Safe Resources: 98/100 on this factor. Category median: 92.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lead Safe Resources: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lead Safe Resources: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.
Star ratings
108 Google reviews we collected
5.0of 5
5 stars10799%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 87 written reviews
98%praise
Praise18998%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1346%
Reasonable1554%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4925%
Speed & response4222%
Would recommend3016%
Quality & results2915%
Communication2412%
Honesty & trust126%
Price & value74%
What customers talk about
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very knowledgeable helpful would trust them with my life .”
“Jerry at Lead Safe Resources was great to work with - responded to me quickly and even offered same-day testing, which I was not expecting.”
“I will always renew my certificate with Lead Safe Resources and recommend them to my neighbors and friends.”
“We cannot recommend Lead Safe Resources highly enough.”
“The job was completed efficiently and thoroughly, and everything was handled in a professional manner.”
“He clearly explained how lead testing works and what determines a passing or failing result.”
“We've very appreciative for the excellent service and highly recommend Lead Safe Resources to anyone looking for reliable, expert help.”
“We needed lead paint testing for our older home and were impressed with the thorough, proactive, and affordable assessment!”
People customers mention
Jerry16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Lead Safe Resources for 3 kinds of job. Pick one to see what they paid and said.
MMadhavi3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had an excellent experience. Everything went so smooth and in timely manner. I will always renew my certificate with Lead Safe Resources and recommend them to my neighbors and friends.
Reasonable priceRental property inspections
AA3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very pleased with their services...
Everything was completed just like it was promised!
Lead-based paint testing
KKate1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jerry at Lead Safe Resources was great to work with - responded to me quickly and even offered same-day testing, which I was not expecting. Quick and easy process, and very supportive throughout!
Lead-based paint testing
BBobby2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great Customer Service. Very knowledgeable helpful would trust them with my life . Well kind of already did jajaj but no complaints here everything was good
Great priceMold samplingLead-based paint testing
JJessica1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Jerry took my call at 10:00pm and was at my house checking my walls and everything in between by 10:00am the next day. He was punctual, professional, and extremely knowledgeable throughout the entire inspection process. He clearly explained how lead testing works and what determines a passing or failing result. He…
Lead-based paint testing
GGerrickLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I recently hired Lead Safe Resources for several lead base paint tests for a few of my residential properties. The representative Jerry was very knowledgeable, professional, and punctual when getting ahold of and communicating with my tenants. He made sure to complete all tests required by the city for me within a…
Very easy company to work with. Arrived on time and did a thorough inspection.
Price assessment: Reasonable price
Services: Lead-based paint testing
Response from the owner · 2 days ago
Thank you for the great review! We truly appreciate your feedback and are glad you had a positive experience with Lead Safe Resources. We take pride in being punctual, thorough, and professional while making the inspection process as easy as possible for our clients. Thank you for choosing us. We look forward to working with you again!
M
Madhavi Macwan3 reviewsiTotal number of Google reviews Madhavi has written across all businesses on Google Maps, not just this one.
We had an excellent experience. Everything went so smooth and in timely manner. I will always renew my certificate with Lead Safe Resources and recommend them to my neighbors and friends.
Price assessment: Reasonable price
Services: Rental property inspections
Response from the owner · a month ago
Hello Ms. Macwan
Thank you so much for the wonderful review! We truly appreciate your business and your confidence in Lead Safe Resources. We’re glad everything went smoothly and was completed in a timely manner. We look forward to helping you with your future Lead Safe Certificate renewals, and we sincerely appreciate you recommending us to your neighbors and friends!
It was our pleasure to be at your service. I like to think we over deliver when it comes to our clients' needs for Lead Paint Testing. Lead Safe Resources has built its reputation for 14 years on referrals and word of mouth.
THANK YOU.
A
A L3 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Very pleased with their services...
Everything was completed just like it was promised!
Services: Lead-based paint testing
Response from the owner · 2 months ago
Thank you for putting your trust in Lead Safe Resources for all of your rental properties. We are so glad you like our detailed Visual Inspection Reports.
K
Kate Hastings1 reviewiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Jerry at Lead Safe Resources was great to work with - responded to me quickly and even offered same-day testing, which I was not expecting. Quick and easy process, and very supportive throughout!
Services: Lead-based paint testing
Response from the owner · 2 months ago
Hi Kate
Thank you so much for the wonderful review! And your referrals. We truly appreciate your kind words. At Lead Safe Resources, we understand that lead testing often comes with tight deadlines, so we do our best to respond quickly and accommodate same-day testing whenever possible. We’re glad we made the process quick, easy, and supportive for you. Thank you again for choosing Lead Safe Resources. We truly appreciate your business!
B
Bobby2 reviewsiTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Great Customer Service. Very knowledgeable helpful would trust them with my life . Well kind of already did jajaj but no complaints here everything was good
Price assessment: Great price
Services: Mold sampling, Lead-based paint testing
Response from the owner · 3 months ago
Hey Bobby
Thanks for being a first-time customer and the great review! We truly appreciate your trust and your sense of humor.
It was a pleasure working with you, and we're glad we could make the inspection process informative and stress free. At Lead Safe Resources, we take every inspection seriously and work hard to provide accurate testing, clear explanations, and outstanding customer service. Thank you for choosing us, and we look forward to helping you again in the future.
J
Jessica Martin1 reviewiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Jerry took my call at 10:00pm and was at my house checking my walls and everything in between by 10:00am the next day. He was punctual, professional, and extremely knowledgeable throughout the entire inspection process. He clearly explained how lead testing works and what determines a passing or failing result. He recommended that I stay with him during the inspection so he could walk me through everything and answer any questions along the way. He explained things in a way that was easy to understand, which made what could have been a stressful process feel straightforward and kept me at ease. His communication was transparent and thorough. On top of that, he was genuinely friendly and easy to talk to. I highly recommend Jerry to anyone looking for a trustworthy and experienced lead inspector!
Services: Lead-based paint testing
Response from the owner · 3 months ago
Thank you so much for your thoughtful review! I truly appreciate you taking the time to share your experience.
Hi Jessica,
I'm glad I was able to respond quickly and help make the inspection process clear and stress-free. I believe every homeowner deserves to understand exactly what is being tested, why it matters, and what the results mean. Taking the time to answer questions during the inspection is an important part of the service I provide.
It was a pleasure meeting you, and I sincerely appreciate your trust and recommendation. If you ever need lead paint testing, mold inspections, or environmental testing in the future, I'm always happy to help. Thank you again for choosing Lead Safe Resources!
G
Gerrick KerseyLocal Guide · 38 reviewsiTotal number of Google reviews Gerrick has written across all businesses on Google Maps, not just this one.
I recently hired Lead Safe Resources for several lead base paint tests for a few of my residential properties. The representative Jerry was very knowledgeable, professional, and punctual when getting ahold of and communicating with my tenants. He made sure to complete all tests required by the city for me within a small margin of time in order for me to get my updated rental licenses. All of his prices were reasonable!!! I will definitely will be reaching out to Jerry and Lead Safe Resources in the near future for any of my future test!!! Thanks!!!
Price assessment: Reasonable price
Response from the owner · 3 months ago
Hi Gerriick,
Thank you so much for your thoughtful review and for trusting Lead Safe Resources with your properties. We truly appreciate your kind words about Jerry's professionalism, communication, and commitment to working with your tenants to keep everything on schedule.
We know how important it is to complete lead testing quickly so rental licenses are not delayed. Our goal is always to provide reliable service, fair pricing, and a smooth process from start to finish.
Thank you again for your business and your recommendation. We look forward to working with you again on your future lead testing needs.
T
T4 reviewsiTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Lead Safe Resources came recommended to me by my realtor and I'm so glad I went with them. I had called to set up a lead test and they made the process so easy. Our tech Jerry came out the very next day and he was so personable, knowledgeable and efficient. He even followed up after the appointment with the report and instructions on how to submit it to the city. Lead Safe made a confusing and daunting process super easy - I couldn't recommend them more.
Hi Susquehannah, Thanks so much for your kind words and for taking the time to leave such a thoughtful review!
We're thrilled to hear the process was easy from start to finish. We know Philadelphia's lead safe certification requirements can feel overwhelming, so our goal is to make everything as simple and stress-free as possible. It was a pleasure working with you, and I'm glad I was able to answer your questions and help guide you through the city's submission process.
We truly appreciate your recommendation and your trust in Lead Safe Resources. If you ever need lead testing, recertification, or have any questions in the future, we're always here to help. Thanks again for choosing Lead Safe Resources!
A
alice hall5 reviewsiTotal number of Google reviews alice has written across all businesses on Google Maps, not just this one.
The technician was. Absolutely wonderful, patient and thorough
Price assessment: Great price
Services: Lead-based paint testing
Response from the owner · 4 months ago
Lead Safe Resources thanks you for your wonderful review. We take pride in providing clear communication throughout the entire lead paint testing process and making sure our clients understand each step from start to finish.
Our goal is to deliver professional, efficient, and thorough service while answering any questions along the way. We appreciate your trust in our team and are grateful for your recommendation. Thank you for choosing Lead Safe Resources. We look forward to assisting you again in the future.
N
Natalie Alicea2 reviewsiTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
I recently hired this company for lead paint testing, and I was very pleased with the service. The technician was professional, knowledgeable, and took the time to explain the process clearly. Communication was excellent from start to finish, and they were responsive to all of my questions. The job was completed efficiently and thoroughly, and everything was handled in a professional manner. I would highly recommend their services to anyone in need of lead paint testing.
Price assessment: Reasonable price
Services: Lead-based paint testing
Response from the owner · 4 months ago
Thank you for the wonderful review and recommendation of Lead Safe Resources!
We are glad to hear you had a positive experience with our lead paint testing services. Providing clear communication, professional service, and accurate testing is our top priority. We take pride in making the process as smooth and informative as possible for our clients.
We appreciate your trust in our team and your kind words about our technician. Thank you for choosing us, and we look forward to assisting you again in the future if needed.