Leaf House logo

Leaf House

Bubble tea store · Pembroke Pines, FL · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%84+53.4Reliability 28%89+25.1Replies to reviews 8%6+0.5Experts Score= 79Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 23 house sitting servicesPosition by Experts Score among all companies we track in this category. · better than 45%
4.8 ★★★★★ 292 Google reviews · 24 photos
91%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Nov 2026latest review

Leaf House at a glance

Google reviewers rate Leaf House 4.8/5 based on 292 reviews, frequently praising the friendly staff, quick service, and fresh drinks like matcha and brown sugar boba. Customers appreciate the welcoming atmosphere, convenient parking, and reasonable pricing for high-quality beverages. However, some lower-rated reviews criticize the tea flavor as weak or overly sweet, while others mention excessive ice diluting the drink or food items causing physical discomfort.

  • Google rating: 4.8 out of 5 from 292 reviews (91% five-star).
  • Reviews on this page: 292 Google reviews (226 with written comments, 61 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 3, 2026.
  • Service: House Sitting serving Pembroke Pines, Florida.

Data from Google, last updated November 13, 2026.

Score profile vs other house sitting services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction84Reliability89Craft & service–Value–Momentum100Replies to reviews6Satisfaction: 84 (median 85)Reliability: 89 (median 75)Momentum: 100 (median 100)Replies to reviews: 6 (median 45)
Leaf HouseHouse Sitting Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Leaf House: 84/100 on this factor. Category median: 85.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Leaf House: 89/100 on this factor. Category median: 75.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Leaf House: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Leaf House: 6/100 on this factor. Category median: 45.F
6

Bar = this company · dark tick = category median.

Star ratings

292 Google reviews we collected

  • 5 stars26691%
  • 4 stars114%
  • 3 stars62%
  • 2 stars31%
  • 1 star62%

Praise vs complaints

Phrases our text analysis found in 226 written reviews

  • Praise17097%
  • Complaints63%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9956%
  • Would recommend2916%
  • Price & value1810%
  • Speed & response148%
  • Quality & results106%
  • Honesty & trust42%
  • Communication21%

What customers talk about

We read 226 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their strawberry banana smoothie Is perfect with strawberry popping boba and really makes a perfect sweet treat in this hot summer air.”
  • “I highly recommend for anybody to stop by and support this beautiful business!”
    “Improve it, and then I'll give you five stars, just like I have with other places I've visited.”
  • “Drinks are really good (hence why I'm going so often), and the prices are fair.”
    “super over priced and they discriminate against people who cannot cover their faces”
  • “Owners are nice, staff is friendly and helpful, drinks are fresh and delicious, orders are completely quickly, space is quiet and clean.”
  • “Amazing experience everytime I go there, Yang and the rest of the employees are always so sweet and great service!”
  • “And honestly, when it comes to quality of their tea and boba, it's the best I've had in all Miami.”
  • “…e here, since I was not familiar with the menu they were very helpful explaining it to me, they even offered a sample making it a lot easier for me to…”

People customers mention

  • Boba 13 reviews
  • Tea 12 reviews
  • Yang 6 reviews
  • Thai 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Sabrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I LOVE THIS PLACE SO MUCH IT IS MY FAVORITE PLACE IN THE WHOLE WORLD!! The boba here is phenomenal!! genuinely never found boba better then here! I've been going here for 3-4ish years and it's the best place in Town. 10/10 would recommend 👍👍👍

RebeccaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I come here all the time since they have amazing boba. The best I have ever had. Their strawberry banana smoothie Is perfect with strawberry popping boba and really makes a perfect sweet treat in this hot summer air.

Daniela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I’ve been coming to Leaf House since I was in high school almost 5 years ago. Their quality and service has stayed fabulous and consistent throughout. Leaf house will always be my favorite place for boba or tea

YingLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Delicious and fresh tea, great parking and friendly owners. I love the reward program as well. My daughter loves to come with me to this boba shop the most as they are very welcoming and have pocky snacks and different desserts!

MichelleLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I enjoy having a place where I can grab a refreshing drink and take a little break, and Leaf House was a pleasant find. I liked the quality and flavor of the drink I had, and the experience felt simple and relaxed. The service was friendly without making the visit feel rushed, which I appreciated. I also liked that…

ChandrallyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Love how willing they are to go above and beyond for our boba orders. They’re the best. Truly love the flavors!!

Customer photo from Chandrally's review

Photos

Customer reviews

4.8 ★★★★★ 292 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sabrina De Paoli2 reviewsTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I LOVE THIS PLACE SO MUCH IT IS MY FAVORITE PLACE IN THE WHOLE WORLD!! The boba here is phenomenal!! genuinely never found boba better then here! I've been going here for 3-4ish years and it's the best place in Town. 10/10 would recommend 👍👍👍

Pranaw Raj3 reviewsTotal number of Google reviews Pranaw has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good

Rebecca HerbertLocal Guide · 33 reviewsTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I come here all the time since they have amazing boba. The best I have ever had. Their strawberry banana smoothie Is perfect with strawberry popping boba and really makes a perfect sweet treat in this hot summer air.

Daniela7 reviewsTotal number of Google reviews Daniela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been coming to Leaf House since I was in high school almost 5 years ago. Their quality and service has stayed fabulous and consistent throughout. Leaf house will always be my favorite place for boba or tea

I. B.Local Guide · 25 reviewsTotal number of Google reviews I. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Leaf House offers a great selection of drinks always served with a smile.

Ying HuangLocal Guide · 33 reviewsTotal number of Google reviews Ying has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Delicious and fresh tea, great parking and friendly owners. I love the reward program as well. My daughter loves to come with me to this boba shop the most as they are very welcoming and have pocky snacks and different desserts!

Michelle StudiosoLocal Guide · 9 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I enjoy having a place where I can grab a refreshing drink and take a little break, and Leaf House was a pleasant find. I liked the quality and flavor of the drink I had, and the experience felt simple and relaxed. The service was friendly without making the visit feel rushed, which I appreciated. I also liked that it was easy to order and enjoy my drink without any unnecessary hassle. It’s a spot I’d keep in mind whenever I’m looking for something refreshing during the day.

Chandrally MahajanLocal Guide · 32 reviewsTotal number of Google reviews Chandrally has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love how willing they are to go above and beyond for our boba orders. They’re the best. Truly love the flavors!!

Sabila Shaikh2 reviewsTotal number of Google reviews Sabila has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

i love this place so much. their brown sugar boba tea is SO good. the staff were so friendly and nice, they even reminded me about my bag when i was close to leaving it lol. 10/10 would come again

Abraham Shaikh1 reviewTotal number of Google reviews Abraham has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great tasting matcha. Excellent fast and friendly service. Nice vibe inside. Good place to come with friends

Leaf House on Google Maps →

Business details

  • Address: 12389 Sheridan St, Pembroke Pines, FL 33026
  • Phone: (954) 544-2482
  • Service area: Pembroke Pines, FL