Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORELeafguard of Knoxville
Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 41 gutter cleaning · 4.9★ from 468 Google reviews
Report card
Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Leafguard of Knoxville is better than 92% of gutter cleaning.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Leafguard of Knoxville is better than 92% of gutter cleaning.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Leafguard of Knoxville is better than 100% of gutter cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Leafguard of Knoxville is better than 90% of gutter cleaning.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Leafguard of Knoxville is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Leafguard of Knoxville is better than 100% of gutter cleaning.A
100
Reviews for your job
Customers hired Leafguard of Knoxville for 4 kinds of job.
Leafguard of Knoxville for roof inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$18,000–20,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 7 Google reviews tagged “Roof inspection”
LibbyLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Very informative and thorough in examining the roof and gutters. Appreciate his lack of sales pressure
Paid $18,000–20,000Reasonable priceGutter repairsGutter installationRoof inspection
linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Shane inspected my house and gave me several options. I'm looking forward to being part of the Leafguard family and fix all of my issues.
Gutter repairsGutter installationRoof inspection
Scott9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Shaun did an awesome job inspecting our current gutters and showing us the advantages of LEAFGUARD!
Reasonable priceRoof inspection
KLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Harley was friendly and informative on the options. Worked to find a price to fit our budget.
Reasonable priceRoof inspection
Brayden3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Very professional was willing to work with me and my work schedule in order to meet.
Paid $2,000–4,000Great priceRoof inspection
Carrie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
BARRY- was very helpful with giving us options on new gutters. He was really attentive and friendly to work with.
Gutter installationRoof inspection
MelverlineLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Shane was awesome and very professional and just a joy to work with. He has a fantastic personality.
Gutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality
Price
$12k+615% vs typical gutter cleaning
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 32%Reasonable 55%Overpriced 6%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Gutter installation | 101 | $8.8k–$14k |
| Gutter repairs | 12 | — |
| Roof inspection | 7 | — |
| Gutter cleaning | 3 | — |
