Leafguard of Knoxville logo

Leafguard of Knoxville

Gutter service · Knoxville, TN · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 41 gutter cleaningPosition by Experts Score among all companies we track in this category. · better than 38%
4.9 ★★★★★ 468 Google reviews · 21 photos
96%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$12ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Leafguard of Knoxville at a glance

Customers frequently praise the sales representatives for their punctuality, detailed product knowledge, and ability to explain warranties and pricing options clearly. Installation crews are noted for arriving on time, working efficiently, and cleaning up debris after completing gutter guard installations. However, some low-rated reviews criticize high pricing, aggressive sales tactics during consultations, and instances where credit accounts were opened without clear consent or where installation issues were discovered post-purchase.

  • Google rating: 4.9 out of 5 from 468 reviews (96% five-star).
  • Reviews on this page: 468 Google reviews (428 with written comments, 7 with photos).
  • Owner responses: the business replied to 96% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Gutter Cleaner serving Knoxville, Tennessee.

Data from Google, last updated October 25, 2026.

Score profile vs other gutter cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

Satisfaction92Reliability92Craft & service100Value90Momentum100Replies to reviews100Satisfaction: 92 (median 95)Reliability: 92 (median 97)Craft & service: 100 (median 99)Value: 90 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 84)
Leafguard of KnoxvilleGutter Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Leafguard of Knoxville: 92/100 on this factor. Category median: 95.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Leafguard of Knoxville: 92/100 on this factor. Category median: 97.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Leafguard of Knoxville: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Leafguard of Knoxville: 90/100 on this factor. Category median: 100.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Leafguard of Knoxville: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Leafguard of Knoxville: 100/100 on this factor. Category median: 84.A
100

Bar = this company · dark tick = category median.

Star ratings

468 Google reviews we collected

  • 5 stars44996%
  • 4 stars123%
  • 3 stars10%
  • 2 stars00%
  • 1 star61%

Praise vs complaints

Phrases our text analysis found in 428 written reviews

  • Praise67599%
  • Complaints71%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2132%
  • Reasonable3655%
  • Overpriced46%
  • Not sure46%
$12k+615% vs typical gutter cleaning

Middle half of what 56 customers paid ($9.3k–$16k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude23534%
  • Quality & results13820%
  • Communication13019%
  • Price & value568%
  • Would recommend528%
  • Speed & response507%
  • Honesty & trust213%

What customers talk about

We read 428 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Ryan Chandler our sales rep was kind, curious, knowledgeable, and genuine.”
  • “…me the difference between the leaf guard gutters and other gutters he did a great job of letting me know about all the warranties and the price up fro…”
    “We appreciate Barry very much for working with us on replacing gutters that were damaged in a recent wind storm.”
  • “He explained about the gutter system in every detail.”
  • “The company was able to work with us on pricing and provided an affordable option for us.”
    “Quite pricey, Seth did a good job giving us lots of options and spent a lot of time going over things with us.”
  • “I highly recommend get it done right the first time!”
  • “Representative, James Henderson, arrived on time and has been a pleasure to work with.”
  • “…a great job of letting me know about all the warranties and the price up front my gutters were installed the next day.…”

People customers mention

  • Maloney 15 reviews
  • Barry 10 reviews
  • Seth 9 reviews
  • Dockery 9 reviews
  • Mark 8 reviews
  • Bryan 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Leafguard of Knoxville for 4 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

JeffLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Seth was amazing. We talked about the house. The repairs that were needed. The fact was today was the 1 year anniversary of my wife passing away. The guy was awesome and a credit to Leafguard.

Paid $10,000–15,000Great priceGutter installation
brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Leaf guard system was fully explained by Seth and looking at the photos of our existing gutters we differently need this system for our home

Paid $10,000–15,000Reasonable priceGutter repairsGutter installationService not listed
JerriLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleased with the way Seth worked with us and made it possible for us to get the job done.

Paid $10,000–15,000Reasonable priceGutter installation
Robin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I never expected this process to be such an educational experience. Seth was the perfect professional - knowledgeable, courteous and so very cooperative and patient. He helped me find the perfect comfort level with my situation. So grateful.

Paid $5,000–10,000Great priceGutter installationGutter cleaning
Denise10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Seth Bryan was our representative. Knowledgeable, patient, and courteous. Gave us a thorough evaluation of our home and our needs for water management.

Paid $30,000–35,000Gutter installation
michele5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Seth was great. Very informative. Looked at our gutters and helped us pick the best options for our home. Thank you Seth

Paid $10,000–12,000Reasonable priceGutter installation

Photos

Customer reviews

4.9 ★★★★★ 468 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Stephanie Nadeja6 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Will was super knowledgeable and very kind. Easy to get along with and was able to answer all questions about the product. The company was able to work with us on pricing and provided an affordable option for us. The install date scheduling was super quick.

Dave Combs2 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good presentation by Barry Maloney. Looking forward to getting the new gutters installed.

Kennedy Wright3 reviewsTotal number of Google reviews Kennedy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ryan Chandler our sales rep was kind, curious, knowledgeable, and genuine. His presentation made me feel even more confident in a product I already wanted. Can't wait until it's installed.

Response from the owner · a week ago

Thank you for taking the time to share this, Kennedy! It's wonderful to hear that Ryan made such a positive impression.

Jane Wysner1 reviewTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shaun Copas was a very helpful and knowledgeable salesman,who went out of his way to help me to the fullest extent.He explained about the gutter system in every detail. I greatly appreciate everything he done for me.

Response from the owner · a week ago

We are privileged to read such a wonderful review, Jane! Knowing that Shaun's detailed explanation of the gutter system made a real difference means a lot to us.

Patricia Johnson1 reviewTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The experience with Bailey Wiepert has been wonderful. Very informative, the gutters are well worth the money. He did great explaining the options and what all I needed to know.

Response from the owner · a week ago

We delighted to hear about your wonderful experience, Patricia! It's great to know that Bailey did such a thorough job walking you through your options and making sure you had all the information you needed.

Mike Bracken1 reviewTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shawn was extremely knowledgeable and professional! We appreciated his help and highly recommend him.

Response from the owner · 2 weeks ago

We sincerely value your kind words, Mike! It's wonderful to hear that Shawn made such a positive impression with his knowledge and professionalism.

Belinda Moore1 reviewTotal number of Google reviews Belinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

LeafGuard made it easy to set an appointment for a consultation. Representative, James Henderson, arrived on time and has been a pleasure to work with. Answered all of my questions and has been courteous and professional. Very excited to be working with LeafGuard and can’t wait to see the end results this weekend. Thank you for a great experience.

Response from the owner · 2 weeks ago

We are delighted to hear about your experience, Belinda! It's wonderful to know that James made the consultation process smooth and enjoyable.

Michael Jarnagin1 reviewTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

James Henderson the salesman was great. It was a good experience.

Response from the owner · 2 weeks ago

We are absolutely thrilled to hear about your great experience with James! It means a lot to know he made the process smooth and enjoyable for you.

Maureen Kane2 reviewsTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ryan Chandler was our Rep tonight and was extremely knowledgeable and helpful. It was a good experience for our purchase of our gutters system.

Response from the owner · 3 weeks ago

We are utterly delighted to hear about your experience, Maureen! It's wonderful to know that Ryan made your gutter system purchase such a smooth and informed process.

Tammy Agnew1 reviewTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bailey came out...at 9 am, on a Saturday morning... to present the Leafguard system. He did an awesome job! Very friendly, professional and extremely thorough. He was able to present the definite benefits of the Leafguard system in a clear, concise, timely manner. If you are looking for new gutters, ask for Bailey to come to your home!!!

Response from the owner · 3 weeks ago

We are utterly delighted to read your kind words, Tammy! It's wonderful to hear that Bailey made such a great impression.

Leafguard of Knoxville on Google Maps →

Business details