Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Legacy Animal Hospital logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%81+19.6Value 14%87+12.3Replies to reviews 7%21+1.5Craft & service penalty86−1.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Legacy Animal Hospital

Las Vegas, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 87 veterinarians · 4.8★ from 779 Google reviews

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Report card

Percentile vs other veterinarians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legacy Animal Hospital is better than 84% of veterinarians.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legacy Animal Hospital is better than 81% of veterinarians.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legacy Animal Hospital is better than 86% of veterinarians.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legacy Animal Hospital is better than 87% of veterinarians.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legacy Animal Hospital is better than 100% of veterinarians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legacy Animal Hospital is better than 21% of veterinarians.D
21

Reviews for your job

Customers hired Legacy Animal Hospital for 3 kinds of job.

Legacy Animal Hospital for birds

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Birds”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Birds”

RaquelLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I love this place there really good and have great prices and great service the doctors care and are experts on all kinds of animals I have bird and there always great with them and they have the best service, wait time is never long the front desk woman are kind and fast they love animals I will always trust my animal babies here

Reasonable priceBirds
DeannaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

It was my first time to Legacy Animal Hospital and I was very impressed. I love Dr Cacioppo and the staff. Everyone was great. If you have exotic pets you definitely want to see Dr C. I definitely recommend this place for your treasured pets. 🥰

Reasonable priceBirds
Leslie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dr C was knowledgeable, a great listener and came up with solutions. Very appreciative

Great priceLarge animalsBirds
PhillipLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dr. "C" and his staff are exceptional in every way. They take good care of my birds with caring professionalism. Even the other pet parents I speak with in the waiting room agree.

Customer photo from Phillip's review
Great priceBirds
Luz6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent and good person professional Dr.Dominic Cacioppo

Great priceBirdsExotic animals
LisaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Love Dr. Cacioppo!! He's been my vet since early 2000, not only does he see dogs and cats, but birds and reptiles too. I've followed him from clinic to clinic. Wouldn't go anywhere else.

Reasonable priceBirds
MarieLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I was relieved to find that the vet here treats birds, even small birds like parakeets. Normally avian doctors are very expensive and they were able to take my bird for a reasonable rate. The staff was super friendly and professional and the place is clean and smells nice. Thank you guys for all the care and attention given to my Sunny !

Birds
Morgan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dr. Cacioppo is the best! I have a pet duck who is really sick and he took his time explaining how to help him with the materials I had at my disposal. He drew me a diagram for Uriel's frame because I'm a visual learner. He made sure to ask if I understood and was willing to go over the information again until it…

Great priceBirds
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are always wonderful. Dr. Cacioppo is so knowledgeable about birds and takes his time to explain everything. We won’t go anywhere else.

Great priceBirds

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 71%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Large animals38—
Birds9—
Exotic animals5—

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