Veterinarian · Las Vegas, NV · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%81+19.6Value 14%87+12.3Replies to reviews 7%21+1.5Craft & service penalty86−1.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 87 veterinariansiPosition by Experts Score among all companies we track in this category. · better than 58%
4.8★★★★★779 Google reviews · 24 photos
91%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Legacy Animal Hospital 4.8 out of 5 based on 779 reviews, with the owner responding to 26% of them. Customers frequently cite punctual appointments, thorough examinations, and reasonable pricing for services like dental cleanings and vaccinations. Recurring themes highlight professional communication and caring staff, though some low-star reviews criticize front desk scheduling errors, vague medical explanations, and high costs for specific procedures.
Google rating: 4.8 out of 5 from 779 reviews (91% five-star).
Reviews on this page: 780 Google reviews (621 with written comments, 67 with photos).
Owner responses: the business replied to 26% of reviews.
Most recent review: October 31, 2026.
Service: Veterinarian serving Las Vegas, Nevada.
Data from Google, last updated November 1, 2026.
Score profile vs other veterinarians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Legacy Animal HospitalVeterinarians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legacy Animal Hospital: 84/100 on this factor. Category median: 80.A
84
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legacy Animal Hospital: 81/100 on this factor. Category median: 74.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legacy Animal Hospital: 86/100 on this factor. Category median: 93.A
86
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legacy Animal Hospital: 87/100 on this factor. Category median: 85.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legacy Animal Hospital: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legacy Animal Hospital: 21/100 on this factor. Category median: 44.D
21
Bar = this company · dark tick = category median.
Star ratings
780 Google reviews we collected
4.8of 5
5 stars71191%
4 stars233%
3 stars152%
2 stars61%
1 star253%
Praise vs complaints
Phrases our text analysis found in 621 written reviews
93%praise
Praise70393%
Complaints517%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price2523%
Reasonable7971%
Overpriced33%
Not sure44%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude32243%
Quality & results9713%
Would recommend8311%
Speed & response7710%
Honesty & trust669%
Price & value578%
Communication527%
What customers talk about
We read 621 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dr Bower is always professional and thorough with his assessments.”
“We saw Dr Bower whom we found to be unkind and condescending.”
“Bower did an excellent job caring for my little dog Chiqui.”
“This was one of the worst vet visits I’ve ever had.”
“I am truly grateful for the wonderful care they provided and highly recommend Dr.”
“…great & would give them & Dr Wagner & Dr Bauer 5 stars & hope they know that but that front desk staff specifically Heather & Erica don't even deserv…”
“She seemed to be getting better until the meds ended & she went downhill fast.”
“Warm friendly staff that genuinely care about their patients!”
“I would never trust anyone but him with my little ones.”
“The entire staff was very kind and welcoming, and the prices were very reasonable.”
“This Clinic is very expensive I was charged for an x-ray t h e n I was charged again for the veterinarian to look at it which I totally disagree with…”
“Very competent, professional and explains details of the exam.”
People customers mention
Bower117 reviews
Muratore58 reviews
Vet23 reviews
Bowers18 reviews
Terry17 reviews
Costa15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Legacy Animal Hospital for 3 kinds of job. Pick one to see what they paid and said.
SSharlaLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Sad 😥. They took X-rays & blood work. Gave me meds which I gave my cat. She seemed to be getting better until the meds ended & she went downhill fast. Hard to breathe. I had to have her euthanized as I didn't want her to suffer anymore.
Suspected cancer. The Dr. & others were very kind & understanding.
Reasonable priceService not listed
DDenise9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Dr. Bower, very friendly and kind. His office staff are great, they got me in immediately.
CCocoLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The team at Legacy has been so caring and wonderful to work with! They were recommended by the organization we adopted our puppy from and have been part of his life from the very beginning. I’m truly impressed with everyone there, and our fur baby loves coming in!
Great priceLarge animals
DDebraLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★
Very professional and personable staff. They are caring for my Mister Bee Mine and Bee My Sunshine maltese babies with the utmost care with love. Thanks to all staff and doctors! 🐶
Reasonable price
MMiriam16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
On Friday September 25th, our family had to make the heartbreaking decision of saying our final goodbye to our dearly beloved Lucky. Dr Bower treated Lucky for his illness. Sadly, there was no possibility our baby would ever recover. We’re very grateful to Legacy Animal Hospital staff: Dr Bower, Marlene and the…
Great priceService not listed
PPaul8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Barney was neutered and he was back to his normal self that evening. Legacy is the best. Always friendly and supportive.
Sad 😥. They took X-rays & blood work. Gave me meds which I gave my cat. She seemed to be getting better until the meds ended & she went downhill fast. Hard to breathe. I had to have her euthanized as I didn't want her to suffer anymore.
Suspected cancer. The Dr. & others were very kind & understanding.
Price assessment: Reasonable price
Services: Service not listed
D
Denise Kirby9 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
The team at Legacy has been so caring and wonderful to work with! They were recommended by the organization we adopted our puppy from and have been part of his life from the very beginning. I’m truly impressed with everyone there, and our fur baby loves coming in!
Price assessment: Great price
Services: Large animals
R
Robert LeChevalier11 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Very competent, professional and explains details of the exam.
Response from the owner · a year ago
Hi, Robert. Thank you for taking the time to share your experience with our community, we value your input and look forward to the opportunity to serve you again soon!
D
Debra DerrLocal Guide · 34 reviewsiTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Very professional and personable staff. They are caring for my Mister Bee Mine and Bee My Sunshine maltese babies with the utmost care with love. Thanks to all staff and doctors! 🐶
Price assessment: Reasonable price
Response from the owner · Edited 3 weeks ago
We’re grateful for your kind words. It’s wonderful to know our team is caring for Mister Bee Mine and Bee My Sunshine with love and utmost care!
M
Miriam Henry16 reviewsiTotal number of Google reviews Miriam has written across all businesses on Google Maps, not just this one.
On Friday September 25th, our family had to make the heartbreaking decision of saying our final goodbye to our dearly beloved Lucky. Dr Bower treated Lucky for his illness. Sadly, there was no possibility our baby would ever recover. We’re very grateful to Legacy Animal Hospital staff: Dr Bower, Marlene and the Front Desk staff ladies, thank you very much for your kindness and professionalism.
Price assessment: Great price
Services: Service not listed
Response from the owner · 3 weeks ago
Thank you for sharing your heartfelt words. We’re deeply sorry for the loss of Lucky and grateful that Dr. Bower, Marlene, and our front desk team could provide kindness and professionalism during such a difficult time.
P
Paul Thornton8 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Entire staff very professional and caring.Fair pricing. Our dog, Freddy had a dental cleaning. Office called when he was ready for pickup and the next day to make sure he was doing OK
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · Edited a month ago
We're overjoyed to hear that Freddy received professional, caring service and that our follow-up helped ensure he was doing well after his dental cleaning.
