Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Legacy Bath & Kitchen logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty75−2.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Legacy Bath & Kitchen

Castle Hills, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 30 bathroom remodeling contractors · 4.8★ from 317 Google reviews

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Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legacy Bath & Kitchen is better than 86% of bathroom remodeling contractors.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legacy Bath & Kitchen is better than 80% of bathroom remodeling contractors.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legacy Bath & Kitchen is better than 75% of bathroom remodeling contractors.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legacy Bath & Kitchen is better than 96% of bathroom remodeling contractors.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legacy Bath & Kitchen is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legacy Bath & Kitchen is better than 100% of bathroom remodeling contractors.A
100

Reviews for your job

Customers hired Legacy Bath & Kitchen for 8 kinds of job.

Legacy Bath & Kitchen for bathtub refinishing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Bathtub refinishing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Bathtub refinishing”

Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Larry and Tyler did a great job with the install, they were prompt, communicated effectively, and the final project turned out fantastic.

Reasonable priceBathtub refinishing
Cody6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brian Tucker was great. Very helpful and very patient with all our questions.

Great priceBathtub refinishing
Ron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We used Legacy Bath & Kitchen in 2020 and 2021 and were very pleased with the results. We recently asked them to remodel three additional bathrooms and our laundry room. Again they did a great job. I recommend this company without hesitation.

Reasonable priceBathtub refinishingTile work installationInstall flooring
T3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We were so pleased with the first bathroom remodel that when it came time to remodel the second bathroom, there was no question which company to select. Legacy was the only option. From Jose in sales to the installers, John and Eddie, all earned a five star review for excellence. All maintained professionalism and…

Reasonable priceBathtub refinishing
BradleyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The Legacy Crew including Priscilla, Jose, Mark (Foreman) and Daniel all did a tremendous job to get the project completed in a timely manner. Hats off to the whole crew.

Reasonable priceBathtub refinishingTile work installationInstall flooring
BonnieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The team at Legacy recently renovated the shower in our tiny 1960s era bathroom. The owner before us had made lots of weird choices and used shoddy shortcuts. Matt and Zach worked hard to fix all of those issues and did incredibly quality work within the predicted time frame. They left the site clean every day and…

Great priceBathtub refinishing
JillnVicLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Legacy was one of four bids. They were not the cheapest - but Jose's presentation and help with the design was so helpful we went with them. We do not regret it one bit. As a matter of fact - it is rare to give 5 star right? So, here was our challenge: - we had my daughter at age 39 moving in with us due to a…

Reasonable priceBathtub refinishingTile work installationInstall flooring
Alynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Violet was a great design consultant and very pleasant to be in the presence of. The installers were efficient and timely. The new shower looks great!

Reasonable priceBathtub refinishing
revm2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had the most incredibly positive experience with Legacy. The accomplished the job as promised. They continually cleaned up after themselves. They were easy to work with. I would highly recommend them for any bathroom or kitchen project.

Bathtub refinishingKitchen countertop installation+ Professionalism
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All employees were professional, friendly, helpful and accommodating. Every time I needed to alter something, they fixed it promptly with no questions.

Bathtub refinishing+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 76%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling43—
Plumbing fixture installation35—
Bathtub replacement33—
Install flooring31—
Drywall installation30—
Paint indoors28—
Tile work installation25—
Shower refinishing23—

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