Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

Experts Reviews · Company report
Legacy Bath & Kitchen logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty75−2.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Legacy Bath & Kitchen

Castle Hills, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 60 bathroom remodeling contractors · 4.8★ from 317 Google reviews

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Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legacy Bath & Kitchen is better than 86% of bathroom remodeling contractors.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legacy Bath & Kitchen is better than 80% of bathroom remodeling contractors.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legacy Bath & Kitchen is better than 75% of bathroom remodeling contractors.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legacy Bath & Kitchen is better than 96% of bathroom remodeling contractors.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legacy Bath & Kitchen is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legacy Bath & Kitchen is better than 100% of bathroom remodeling contractors.A
100

Reviews for your job

Customers hired Legacy Bath & Kitchen for 8 kinds of job.

Legacy Bath & Kitchen for kitchen countertop replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Kitchen countertop replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Kitchen countertop replacement”

Special4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We are very happy with our Kitchen remodel through Legacy. At the start and through the process, our sales person Jose and construction lead Augustin were detailed oriented and responsive to questions and needs.

Reasonable priceKitchen countertop installationKitchen countertop replacementDrywall installation
karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We are absolutely thrilled with our experience with **Legacy Bath and Kitchen** and couldn’t be happier with the transformation of our home. They remodeled our kitchen, bathroom, bedroom closet, and laundry room, along with installing new flooring throughout our home. What started as a remodeling project turned into…

Great priceKitchen countertop installationTile work installationInstall flooring
Donalyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I cannot recommend Legacy enough. The workers went above and beyond. I want to specifically thank Kha, Augustine and his crew. Every single person was extremely professional. I now have a stunning kitchen thanks to their hard work.

Great priceKitchen countertop installationTile work installationPaint indoors
Leonard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had our kitchen cabinets, countertop and backsplash replaced. Before it was brown cabinets and black and brown granite with tile backsplash. I needed it to be light colors because when our house is dark it brings my wife down. We explained what we needed to Violet, she designed it exactly as we described.…

Reasonable priceKitchen countertop installationKitchen countertop replacementKitchen cabinet design
Kristian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ashley and her team were very easy to work with. They did a great job on our kitchen. We will be using them again on future projects.

Great priceKitchen countertop installationTile work installationPaint indoors
Karin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We are very pleased with our kitchen remodel done by Legacy. From start to finish, the communication with the Team was great. Project Manager Augustin Flores kept us informed of all aspects of the project. Who was coming, what was being done and how long it would take. Each phase was handled professionally. Any…

Reasonable priceTile work replacementKitchen countertop replacementDrywall installation
BradleyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The Legacy Crew including Priscilla, Jose, Mark (Foreman) and Daniel all did a tremendous job to get the project completed in a timely manner. Hats off to the whole crew.

Reasonable priceBathtub refinishingTile work installationInstall flooring
Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

So far the sales person came round to see what I wanted. I went to the show room and selected what I wanted....The main thing was a Farmhouse sink and a new Island.....plus new back splash with under cabinet lights. All were chosen and priced out for me. Pricilla advised would be 6 weeks before they start the…

Tile work installationPlumbing fixture installationKitchen countertop replacement
PatriciaLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used Legacy Bath & Kitchen to do a complete renovation of our kitchen. They replaced cabinets, countertops, tile backsplash, added under cabinet lighting, and designed and constructed a new kitchen island. We love our new kitchen! The design was accomplished by Jose Vasquez. He was very easy to work with and…

Drywall installationInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
STAN5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Legacy was very professional about all they did in our kitchen and bathroom remodels -- during design, construction, in their customer service, being respectful while in our home, and producing exactly what we expected and hoped for (on time and within the stated budget). Our bathroom and kitchen are not only…

RemodelingDrywall installationTile work installation+ Professionalism
Lauri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rating only, no written review.

Reasonable priceKitchen countertop installationTile work installationInstall flooring

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 76%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling43—
Plumbing fixture installation35—
Bathtub replacement33—
Install flooring31—
Drywall installation30—
Paint indoors28—
Tile work installation25—
Shower refinishing23—

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