Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Legacy Bath & Kitchen logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty75−2.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Legacy Bath & Kitchen

Castle Hills, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 30 bathroom remodeling contractors · 4.8★ from 317 Google reviews

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Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legacy Bath & Kitchen is better than 86% of bathroom remodeling contractors.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legacy Bath & Kitchen is better than 80% of bathroom remodeling contractors.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legacy Bath & Kitchen is better than 75% of bathroom remodeling contractors.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legacy Bath & Kitchen is better than 96% of bathroom remodeling contractors.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legacy Bath & Kitchen is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legacy Bath & Kitchen is better than 100% of bathroom remodeling contractors.A
100

Reviews for your job

Customers hired Legacy Bath & Kitchen for 8 kinds of job.

Legacy Bath & Kitchen for repair flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Repair flooring”

Chris14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Could not be happier! Jose helped us design the remodeled bathroom and was always available if we had any questions during the remodeling. Mark headed the installation team. He is a hard working professional. It was refreshing to work with someone who honestly worked hard to make sure we were happy with the final…

Bathtub installationRemodelingDrywall installation+ Responsiveness+ Punctuality+ Quality
RamonicaLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with Legacy Bath and Kitchen was great from beginning to end. Kha was the design consultant I worked with. He came to my home and provided me with all my options for my master bathroom remodeled. Kha explained that process from start to finish and things happened exactly ad he said they would.…

RemodelingInstall flooringPlumbing fixture installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 76%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling43—
Plumbing fixture installation35—
Bathtub replacement33—
Install flooring31—
Drywall installation30—
Paint indoors28—
Tile work installation25—
Shower refinishing23—

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