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Legacy Turf Care

Lawn care service · Mint Hill, NC · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Momentum penalty70−3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 70 leaf removal servicesPosition by Experts Score among all companies we track in this category. · better than 36%
4.9 ★★★★★ 168 Google reviews · 23 photos
97%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
66%reviews answered by the owner
Oct 2026latest review

Legacy Turf Care at a glance

Google reviewers rate Legacy Turf Care 4.9 out of 5 based on 168 reviews, with the owner responding to 66 percent of them. Customers frequently cite punctuality, clear communication, fair pricing, and thorough services like aeration, seeding, and fertilization as key benefits. While most praise the improved lawn appearance and professional conduct, a small number of low-star reviews criticize a lack of response to phone calls and unsolicited door flyers.

  • Google rating: 4.9 out of 5 from 168 reviews (97% five-star).
  • Reviews on this page: 168 Google reviews (147 with written comments, 15 with photos).
  • Owner responses: the business replied to 66% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Leaf Removal Service serving Mint Hill, North Carolina.

Data from Google, last updated November 10, 2026.

Score profile vs other leaf removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

Satisfaction90Reliability85Craft & service88Value100Momentum70Replies to reviews100Satisfaction: 90 (median 95)Reliability: 85 (median 94)Craft & service: 88 (median 97)Value: 100 (median 100)Momentum: 70 (median 100)Replies to reviews: 100 (median 55)
Legacy Turf CareLeaf Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legacy Turf Care: 90/100 on this factor. Category median: 95.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legacy Turf Care: 85/100 on this factor. Category median: 94.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legacy Turf Care: 88/100 on this factor. Category median: 97.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legacy Turf Care: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legacy Turf Care: 70/100 on this factor. Category median: 100.B
70
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legacy Turf Care: 100/100 on this factor. Category median: 55.A
100

Bar = this company · dark tick = category median.

Star ratings

168 Google reviews we collected

  • 5 stars16397%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 147 written reviews

  • Praise21097%
  • Complaints63%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price867%
  • Reasonable325%
  • Overpriced18%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend5124%
  • Staff & attitude4420%
  • Quality & results4320%
  • Speed & response2913%
  • Communication199%
  • Price & value167%
  • Honesty & trust146%

What customers talk about

We read 147 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Legacy Turf Care does a superior job of aerating my hard to navigate lawn and I recommend them hands-down!”
  • “We have used Legacy Turf Care for over a year and can affirm that they are efficient, responsive, professional and knowledgeable.”
  • “Professional, prompt and easy to work with, the aeration and fall reseeding exceeded our expectations.”
    “Worst company ever, No response to phone calls, said they would like to come out to give estimate but no follow up.”
  • “If I have a question they get back to me mostly the same day.”
  • “Communications are spot on and easy payment options.”
  • “With one phone call and a great free estimate, my lawn is now among all the other beautiful lawns.”
    “I will admit that it’s a little pricey when you factor in a full service plus aeration and seeding.”
  • “They genuinely care about making our lawn beautiful….”

People customers mention

  • Lee 6 reviews
  • John 5 reviews
  • Kimberly 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Legacy Turf Care for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Tom16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Lee did a great job with the aeration and seeding. He explained how much to water and when to stop.

Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lee arrived to do core aeration, overseeding and lawn fertilization. He did a great job!! He was thorough and very conscientious. He handled the aerator with skilled precision. When he reached an area or corner that he could not reach by machine he would get off the aerator, walk over and put the seed out by…

Reasonable priceGrass seedingService not listed
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Legacy Turf Care does a superior job of aerating my hard to navigate lawn and I recommend them hands-down!

Great priceGrass seedingWeed control
Michael12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Been using Legacy for a few years now and can see a huge improvement. Service is always on time and exceptional. They are always willing to go the extra mile to ensure clients are happy.

Great priceWeed control
TC5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great company for lawn needs. Communications are spot on and easy payment options.

Great priceGrass seedingWeed controlLawn pest control
Calvin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have used Legacy Turf Care for over a year and can affirm that they are efficient, responsive, professional and knowledgeable. We would recommend them highly.

Great priceWeed controlLawn pest control

Photos

Customer reviews

4.9 ★★★★★ 168 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tom Jàblonowski16 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lee did a great job with the aeration and seeding. He explained how much to water and when to stop.

Response from the owner · 2 years ago

Thank you!

Phillis Mcswain9 reviewsTotal number of Google reviews Phillis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lawn is much improved since Legacy took over.

  • Price assessment: Reasonable price
  • Services: Grass seeding, Weed control
Response from the owner · 3 weeks ago

Thank you for the great review!

Mary4 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lee arrived to do core aeration, overseeding and lawn fertilization. He did a great job!! He was thorough and very conscientious. He handled the aerator with skilled precision. When he reached an area or corner that he could not reach by machine he would get off the aerator, walk over and put the seed out by hand. My wife and I are very happy with the work that was done!!! Thank you very much Lee, Tony and Annette Helms.

  • Price assessment: Reasonable price
  • Services: Grass seeding, Service not listed
Response from the owner · 4 weeks ago

Thank you for the fantastic review! We’re delighted to hear that Lee took such great care of your lawn with the core aeration, seeding, and fertilizing. Going the extra mile for our customers is what we aim for every day. We’ll make sure Lee gets your special thank-you!

Steve Whitten4 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Legacy Turf Care does a superior job of aerating my hard to navigate lawn and I recommend them hands-down!

  • Price assessment: Great price
  • Services: Grass seeding, Weed control
Response from the owner · a month ago

Thank you for a great review! We appreciate you giving us the opportunity to help keep your lawn looking its best!

Michael Morrow12 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been using Legacy for a few years now and can see a huge improvement. Service is always on time and exceptional. They are always willing to go the extra mile to ensure clients are happy.

  • Price assessment: Great price
  • Services: Weed control
Response from the owner · 2 months ago

Thank you for the positive review!

TC Olivea5 reviewsTotal number of Google reviews TC has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company for lawn needs. Communications are spot on and easy payment options.

  • Price assessment: Great price
  • Services: Grass seeding, Weed control, Lawn pest control
Response from the owner · 2 months ago

Thank you for the great review!

Calvin Bancroft14 reviewsTotal number of Google reviews Calvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have used Legacy Turf Care for over a year and can affirm that they are efficient, responsive, professional and knowledgeable. We would recommend them highly.

  • Price assessment: Great price
  • Services: Weed control, Lawn pest control
Response from the owner · 5 months ago

Thank you for such positive feedback!

Laurie MarshallLocal Guide · 23 reviewsTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely amazing customer service😊 They genuinely care about making our lawn beautiful…. highly recommend😊

  • Price assessment: Great price
Response from the owner · 3 months ago

Thank you so much for the wonderful review! We truly care about bringing out the absolute best in every lawn we treat, and knowing you're happy with our customer service makes our day. We appreciate the high recommendation and look forward to keeping your lawn looking beautiful!

Nathan Bond5 reviewsTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awful service.

  • Price assessment: Overpriced
  • Services: Weed control
Response from the owner · 4 months ago

At our company, we take pride in the quality of our work and always stand behind our service. When a client notices an issue, our standard policy is to provide a free re-treatment or inspection to make things right. To do this effectively, we simply require basic photo documentation of the problem. Because you declined to provide photos, so we could bring the proper chemicals, we were unable to move forward with a re-treatment. Also, during the 3 months as a client, you requested a retreatment after each service. That begins to be a problem after multiple times. Our company cannot grow and be profitable if we have to give away services. While we are always willing to work with our clients to solve problems, we do require a basic level of cooperation to do our jobs safely and effectively. We wish you the best with your lawn care moving forward.

Lara Lovell1 reviewTotal number of Google reviews Lara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Legacy truly saved our lawn and it looks beautiful. I would definitely recommend them!

  • Price assessment: Great price
  • Services: Grass seeding, Weed control, Lawn pest control, Service not listed
Response from the owner · 5 months ago

Thank you for the great review and for being a loyal customer for the last 3 years!

Legacy Turf Care on Google Maps →

Business details