Carpet cleaning service · Toledo, OH · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 71 interior cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 80%
5.0★★★★★212 Google reviews · 20 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$200typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate this Toledo carpet cleaning service five stars based on two hundred and twelve reviews, noting that the owner has not replied to any feedback. Customers frequently praise punctuality, professional communication including automated reminders, and reasonable pricing compared to franchises. The team handles residential and commercial spaces, effectively removing pet stains, odors, and high-traffic marks while caring for furniture. Although most experiences are positive, a small number of low-star reviews cite dissatisfaction with specific cleaning results or unreturned phone calls.
Google rating: 5.0 out of 5 from 212 reviews (99% five-star).
Reviews on this page: 212 Google reviews (180 with written comments, 11 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: November 7, 2026.
Service: Interior Cleaning Service serving Toledo, Ohio.
Data from Google, last updated November 10, 2026.
Score profile vs other interior cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Legendary Carpet Care+Interior Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legendary Carpet Care+: 97/100 on this factor. Category median: 91.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legendary Carpet Care+: 97/100 on this factor. Category median: 91.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legendary Carpet Care+: 100/100 on this factor. Category median: 94.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legendary Carpet Care+: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legendary Carpet Care+: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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Bar = this company · dark tick = category median.
Star ratings
212 Google reviews we collected
5.0of 5
5 stars21099%
4 stars00%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 180 written reviews
99%praise
Praise33899%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1950%
Reasonable1950%
Overpriced00%
Not sure00%
$200-17% vs typical interior cleaning services
Middle half of what 26 customers paid ($170–$247) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8826%
Quality & results8726%
Speed & response6920%
Would recommend5616%
Price & value226%
Communication144%
Honesty & trust41%
What customers talk about
We read 180 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the first phone call to when they completed the job, they were prompt, respectful and our floors exceeded our expectations!”
“They did an excellent job on my living room, dining room, & hallway carpeting.”
“My high traffic area was terrible and the guys have it looking good as new.”
“I scheduled a cleaning with Legendary Carpeting, and they were very prompt.”
“I respect the professionalism will definitely recommend this business to others.”
“Response time was quick, prices reasonable (better than big name franchise), very courteous and professional.”
“They had great communication, and were fast and friendly.”
“He was very honest about what the outcome would be.”
People customers mention
Cleaning3 reviews
Riley3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Legendary Carpet Care+ for 5 kinds of job. Pick one to see what they paid and said.
MargaretLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I scheduled a cleaning with Legendary Carpeting, and they were very prompt. I had just recently moved into my apartment. The previous owner had a cat & there was cat hair embedded throughout the carpet. So obviously, the apartment complex didn't bother to put in new carpeting or even shampoo the previous carpeting.…
Paid $100–150Great priceCarpet steam cleaning
Ron2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
First time customer and I highly recommend them. They are prompt, clean, and fast. There is a reason they have a 5.0 rating.
Paid $200–250General carpet cleaning
Cheryl5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I only wish I had taken pictures of the carpet before cleaning to show just how great of a job they did. Very efficient, done in just over a hour. Excellent job removing set in, high traffic area stains! Highly recommend.
Danielle3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Quinton was on time, friendly, personable and professional. Came in , got to work, was quick and efficient. My rug looks 10 x better and we are ready for the holiday season.! I highly recommend Legendary Carpet Care. Oh, and he is a locally owned small business. I love supporting those.😊
Paid $150–200Great priceCarpet steam cleaning
Love4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Booking the appointment was very easy online. Arrival time was within what was advised, he was very professional. I respect the professionalism will definitely recommend this business to others.
Paid $150–200Great priceUpholstery cleaning
Craig3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I was very pleased with the work from Legendary Carpet Care. The company was on time, and I appreciated the automated outreach to confirm the appointment and arrival time. Legendary cleaned carpets in our family room and basement, and they look like new. I would definitely recommend and use them again!
This company and it’s workers are all class acts! From the first phone call to when they completed the job, they were prompt, respectful and our floors exceeded our expectations! I have never encountered a more polite group of people and they made sure everything was taken care of before they walked out the door! We will definitely be using them again!
Price assessment: Reasonable price
Services: General carpet cleaning, Service not listed
Margaret L WilliamsLocal Guide · 42 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
I scheduled a cleaning with Legendary Carpeting, and they were very prompt. I had just recently moved into my apartment. The previous owner had a cat & there was cat hair embedded throughout the carpet. So obviously, the apartment complex didn't bother to put in new carpeting or even shampoo the previous carpeting. They came in, inspected the carpeting, pre-spotted all the traffic spots, and they got to work. They did an excellent job on my living room, dining room, & hallway carpeting. I will be a customer for life.
Price assessment: Great price
Price: $100–150
Services: Carpet steam cleaning
Dana Johnson11 reviewsiTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
We had a pet accident spot on our new carpet which I tried to get out myself for hours. Quintin's equipment and cleaning/odor eliminating solutions were vastly superior.
Response time was quick, prices reasonable (better than big name franchise), very courteous and professional.
Update: November 2026, we had him back and again he and his crew were great!
Ron Gillmore2 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
I only wish I had taken pictures of the carpet before cleaning to show just how great of a job they did. Very efficient, done in just over a hour. Excellent job removing set in, high traffic area stains! Highly recommend.
Price assessment: Reasonable price
Price: $200–250
Services: Carpet steam cleaning
Louann F.2 reviewsiTotal number of Google reviews Louann has written across all businesses on Google Maps, not just this one.
Very professional and was on time. Truly personable and got the job done which my carpet looks great definitely will use again and recommend! Thanks much
Price assessment: Great price
Services: Carpet steam cleaning
Danielle Chamberlin3 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Quinton was on time, friendly, personable and professional. Came in , got to work, was quick and efficient. My rug looks 10 x better and we are ready for the holiday season.! I highly recommend Legendary Carpet Care. Oh, and he is a locally owned small business. I love supporting those.😊
Price assessment: Great price
Price: $150–200
Services: Carpet steam cleaning
Love Lay4 reviewsiTotal number of Google reviews Love has written across all businesses on Google Maps, not just this one.
Booking the appointment was very easy online. Arrival time was within what was advised, he was very professional. I respect the professionalism will definitely recommend this business to others.
Price assessment: Great price
Price: $150–200
Services: Upholstery cleaning
Craig Teamer3 reviewsiTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
I was very pleased with the work from Legendary Carpet Care. The company was on time, and I appreciated the automated outreach to confirm the appointment and arrival time. Legendary cleaned carpets in our family room and basement, and they look like new. I would definitely recommend and use them again!
