Analyzing 9,273,0349.3M ReviewsFor 26,40326.4K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Lena Nugent Photography

Cambridge, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 364 photographers · 5.0★ from 80 Google reviews

📞 Call (857) 869-7007Request a call backWebsite ↗

Report card

Percentile vs other photographers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lena Nugent Photography is better than 100% of photographers.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lena Nugent Photography is better than 99% of photographers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lena Nugent Photography is better than —% of photographers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lena Nugent Photography is better than 100% of photographers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lena Nugent Photography is better than 100% of photographers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lena Nugent Photography is better than —% of photographers.–
—

Reviews for your job

Customers hired Lena Nugent Photography for 7 kinds of job.

Lena Nugent Photography for maternity and newborn

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Maternity and newborn”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Maternity and newborn”

Kristen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Lena Nugent is an incredibly talented photographer. Her ability to capture the most precious and intimate moments in life so seamlessly is amazing. I recently did a mommy & me photoshoot with my newborn son and these photos left me speechless and weeping with tears of joy. These photos mean more than anyone will…

Customer photo from Kristen's reviewCustomer photo from Kristen's reviewCustomer photo from Kristen's reviewCustomer photo from Kristen's review
Great priceFamily and groupBaby photographyMaternity and newborn
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lena was amazing!! My husband and I did a maternity shoot with her. We are both uncomfortable in-front of the camera, and she made us feel and look so amazing. Great with cues on how to pose, and the photos came out incredible. We felt comfortable and relaxed, and we had a great time doing the shoot. I couldn’t…

Great priceMaternity and newborn
Johanna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

It was wonderful working with Lena! I am not someone who is comfortable/used to being in front of the camera, but she made the experience easy, fun, and enjoyable from start to finish. I'm so grateful for her capturing such a special time in my life. She is an incredible artist. It was SO HARD to narrow down the…

Reasonable priceMaternity and newborn

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 69%Reasonable 31%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Individual photography10—
Headshots and portraits5—
Headshot photography4—
Portrait photography4—
Boudoir photography3—
Maternity and newborn3—
Family and group2—

Compare with

Boston Creative Headshots logoBoston Creative HeadshotsExperts Score 100Cambridge · 5.00★Angelina Rose Photography logoAngelina Rose PhotographyExperts Score 100Cambridge · 5.00★Nicole Marie Photography logoNicole Marie PhotographyExperts Score 100Cambridge · 5.00★