Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%66+16Value 14%90+12.7Replies to reviews 7%78+5.5Craft & service penalty81−1.9Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
Levine & Sons Plumbing, Heating & AC
Dearborn, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.8★ from 5,768 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Levine & Sons Plumbing, Heating & AC is better than 77% of heat pump installation services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Levine & Sons Plumbing, Heating & AC is better than 66% of heat pump installation services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Levine & Sons Plumbing, Heating & AC is better than 81% of heat pump installation services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Levine & Sons Plumbing, Heating & AC is better than 90% of heat pump installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Levine & Sons Plumbing, Heating & AC is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Levine & Sons Plumbing, Heating & AC is better than 78% of heat pump installation services.B
78
Reviews for your job
Customers hired Levine & Sons Plumbing, Heating & AC for 8 kinds of job.
Levine & Sons Plumbing, Heating & AC for ductless heating & a/c services
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$400–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Ductless heating & A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 36
All 13 Google reviews tagged “Ductless heating & A/C services”
MatthewLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Alex was spectacular. Thank you!
HVAC system maintenanceA/C system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Era3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They came on time and was very professional. And didn't mind answering ur questions. I had two different plumber's come and they were good.
Ductless heating & A/C services+ Responsiveness+ Quality+ Professionalism
Kevin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Outstanding service with Jeff G. Scheduled quickly when I called. Jeff was very polite and professional. I’ll call Levine and Sons again if I need future service.
Ductless heating & A/C services+ Responsiveness+ Quality+ Professionalism
DennisLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I am very happy with their quick response. Heat is back on and I'm a happy camper.
Ductless heating & A/C services+ Responsiveness+ Punctuality+ Professionalism
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Very professional and helpful. Service was prompt and thorough. Service man exceptional. Definitely recommend.
Ductless heating & A/C servicesHVAC duct & vent repair
Darnella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great service
Ductless heating & A/C services+ Quality+ Professionalism
SNT1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Winston was very knowledgeable and offered various options. He was precise and quick
Ductless heating & A/C services+ Professionalism
BruceLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Been a customer for many years. They are always excellent. Very personal, helpful, explain everything and leave no mess behind. Winston came today and he not only followed the pattern but is also a personable type I
Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
ChristianLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ductless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ductless heating & A/C servicesPlumbing pipe repairThermostat repair
Zulema8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ductless heating & A/C servicesHeating system installationHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Tommy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services
Swati4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Ductless heating & A/C services+ Quality
Price
$251-39% vs typical heat pump installation services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 22%Reasonable 62%Overpriced 8%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 604 | $124–$353 |
| Plumbing pipe repair | 237 | $402–$1.2k |
| Toilet repair | 233 | $216–$611 |
| Plumbing leak detection | 171 | $57–$383 |
| Heating system repair | 156 | $158–$731 |
| HVAC system maintenance | 128 | $104–$417 |
| Water heater installation | 127 | $1.2k–$2.8k |
| Sewer cleaning | 124 | — |
