Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%66+16Value 14%90+12.7Replies to reviews 7%78+5.5Craft & service penalty81−1.9Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Levine & Sons Plumbing, Heating & AC

Dearborn, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.8★ from 5,768 Google reviews

📞 Call (248) 919-5782Request a call backWebsite ↗

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Levine & Sons Plumbing, Heating & AC is better than 77% of heat pump installation services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Levine & Sons Plumbing, Heating & AC is better than 66% of heat pump installation services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Levine & Sons Plumbing, Heating & AC is better than 81% of heat pump installation services.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Levine & Sons Plumbing, Heating & AC is better than 90% of heat pump installation services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Levine & Sons Plumbing, Heating & AC is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Levine & Sons Plumbing, Heating & AC is better than 78% of heat pump installation services.B
78

Reviews for your job

Customers hired Levine & Sons Plumbing, Heating & AC for 8 kinds of job.

Levine & Sons Plumbing, Heating & AC for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$277
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Thermostat repair”

TerranceLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Paul came and was very polite, and pleasure to have in our home! I would definitely want to see him again if necessary!

Paid $400–500Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
carolLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

So helpful & s great problem solver.

Heating system repairThermostat repair
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Adam was of course punctual, efficient, respectful and knowledgeable.

Reasonable priceA/C system maintenanceInstall ACHeating system installation
Carolyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He came to repair an issue with our thermostat and the air conditioner not working. He was able to identify the problem quickly and repaired it quickly. Thank you

A/C system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Quality
Darius4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called first thing in the morning they were very accommodating. Sent me out a technician first thing. WINSTON G. was absolutely amazing. Very professional, friendly, & knowledgeable. He talked me through each step and save me a ton of money. Great overall experience.

Heating system repairRepair HVACThermostat repair+ Responsiveness+ Punctuality+ Quality
Maximum3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ask for Winston G, he definitely knows his stuff and was an extremely professional service technician. Would recommend!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service was excellent and the technicians were informative and professional. Thoroughly pleased with the experience.

HVAC system maintenanceRepair HVACThermostat repair+ Responsiveness+ Punctuality+ Quality
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I couldn’t be happier with Levine & Sons! They did an AC install for my mom and we were super happy. When my AC went out, I didn’t even consider having another company. Mike is awesome and Jay did a great job with the installation. Do yourself a favor and try them out!! K. Larkin

Install ACThermostat repair+ Responsiveness+ Punctuality+ Quality
Eli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Winston and Jeff were phenomenal technicians. They were very informative and easy to work with. We greatly appreciate the business!

HVAC system maintenanceRepair HVACThermostat repair+ Punctuality+ Quality+ Professionalism
Paul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have known and used Levine & Sons for years now and I have to say that I will never use another company. They don't sell you on needless upgrades or services. Rather, they recommend and provide you with what you need. Furthermore, beyond just the tremendous skill set of their technicians, they are trustworthy -…

HVAC system maintenanceThermostat repair+ Responsiveness+ Punctuality+ Quality
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C servicesPlumbing pipe repairThermostat repair
Tommy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services

Price

$251-39% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 62%Overpriced 8%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning604$124–$353
Plumbing pipe repair237$402–$1.2k
Toilet repair233$216–$611
Plumbing leak detection171$57–$383
Heating system repair156$158–$731
HVAC system maintenance128$104–$417
Water heater installation127$1.2k–$2.8k
Sewer cleaning124—

Compare with

Downriver Climate Control, LLC logoDownriver Climate Control, LLCExperts Score 100Dearborn · 5.00★Chouman Heating & Cooling logoChouman Heating & CoolingExperts Score 97Dearborn · 4.96★SPEED HEATING & AIR CONDITIONING logoSPEED HEATING & AIR CONDITIONINGExperts Score 97Dearborn · 4.97★