Analyzing 9,401,0309.4M ReviewsFor 26,78726.8K Experts

Experts Reviews · Company report
Levy's Imperial Tire & Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%65+15.8Value 14%71+10Replies to reviews 7%40+2.8Momentum penalty85−1.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Levy's Imperial Tire & Auto Service

Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #646Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 274 Google reviews

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Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Levy's Imperial Tire & Auto Service is better than 74% of auto repair shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Levy's Imperial Tire & Auto Service is better than 65% of auto repair shops.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Levy's Imperial Tire & Auto Service is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Levy's Imperial Tire & Auto Service is better than 71% of auto repair shops.B
71
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Levy's Imperial Tire & Auto Service is better than 85% of auto repair shops.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Levy's Imperial Tire & Auto Service is better than 40% of auto repair shops.C
40

Reviews for your job

Customers hired Levy's Imperial Tire & Auto Service for 5 kinds of job.

Levy's Imperial Tire & Auto Service for oil change

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 29/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#502 / 502
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 6 Google reviews tagged “Oil change”

jenniferLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great honest mechanics and fast, knowledgeable, dependable service.

Great priceAuto engine diagnosticOil changeService not listed
ZoeyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

An okay place to go if you want an overpriced oil change. More specialized engine maintenance is not done here. Also they wanted to charge over a hundred dollars to test my battery. Got it done for free at O'Reilly's. I will not come here again.

OverpricedOil change
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

I had my car serviced and wasn't happy with the results the mechanic chance I think it was something with a c name didn't do a good job and was arrogant and didn't look like he likes his job had a mean mug look on his face and made me feel some type of way so I wont be going back to yall I rather go where i get…

Reasonable priceAir & cabin filter replacementAuto engine diagnosticOil change
StaceyLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always great service, fast, dependable, trustworthy, honest, quality work. The only place I will take my cars. 3 generations of my family have done business with Mr. Levy. I can remember my dad taking me when I was a kid at the old location on 98 N and I’ve been coming to this location since the early 90’s.

Reasonable priceTiresElectricalOil change
theresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This place is absolutely, positively, hands down, bar none, the BEST automotive facility on all levels, of all kind in all of central Florida.... and I mean that in the most literal sense. Two years ago, I accepted a job far away right next door to an auto place and so for oil changes and small things, I used them…

Great priceAuto engine diagnosticOil changeService not listed
Caleb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best place to bring your car, hands down! These people are honest and offer the best prices. I value honesty above everything, and they deliver every time! Amazing service and customer care. 10/10! Bring your car to this place no question!

Great priceElectricalAuto engine diagnosticAir conditioning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 45%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tires9—
Oil change6—
Auto engine diagnostic5—
Air conditioning2—
Electrical2—

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