Reviewers highlight the facility's professionalism, thorough examinations, and friendly staff who frequently follow up after visits. Services include grooming, nail clipping, and comprehensive medical care, with patients often noting the clear communication provided during appointments. Common criticisms involve pricing concerns, such as high medication costs and deposit policies, as well as instances of rude interactions or appointment cancellations that left some clients feeling dismissed.
Google rating: 4.9 out of 5 from 245 reviews (95% five-star).
Reviews on this page: 245 Google reviews (173 with written comments, 20 with photos).
Owner responses: the business replied to 18% of reviews.
Reviews from Google, shown as published (original wording, unedited).
Cathy O'Dwyer4 reviews
★★★★★
I took Livi in to be groomed and a skin allergy was discovered. Dr. Levy called and explained the problem and steps were taken to control it. Her grooming session continued after. Very pleased with the care she received .
Was seen that day. Took gentle care of my pup. Dr. Levy listened to everything I said and gave a good examination of him.
He took time to discuss treatment and ever call the next day to check to see how he was doing
Dr Levy is a very good vet,however he is a tad expensive 55dollars just to check my dog's itchy spots,plus the cost of the med divine.however it's justified for a physical examination etc.
Price assessment: Overpriced
Services: Service not listed
Response from the owner · 5 years ago
Thanks for the feedback. Since we strive a 5-star experience at each and every visit, we're sorry that we didn't fully meet your expectations. Our office fee covers the cost of any in-person consultation with Dr. Levy as well as any examination necessary (however major or minor). Since we strive to provide reasonable and affordable veterinary care, we do not mark up the price of medications to the level that you might pay at a retail pharmacy, and the office visit fee is what allows us to pay our veterinary assistants and client services representatives who also helped you during your visit. Indeed, I'm not aware of any veterinarian, physician, dentist, or other medical provider that does not charge an office visit fee. Please feel free to contact us at 504-575-3003 if you'd like to bring anything else to our attention. Thanks!
We are always very pleased with the service of Dr. Levy and his team. Dr. Levy explains what he thinks and why with respect to Penny’s health and care.
Her recent checkup was comprehensive and accurate.
For over 7 years we have brought Penny to Levy Veterinary Hospital and have been completely satisfied.
The staff is courteous and friendly. Dr. Levy always takes time to listen to my concerns, answer my questions and provides a thorough exam on my sweet dog.
Dr Levy is very thorough and informative. We trust our fur baby with him and his staff. Everyone is friendly and accommodating. I love how they always followup post visit to check in.