Tree service · Blue Island, IL · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 129 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 50%
4.9★★★★★309 Google reviews · 24 photos
99%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers frequently praise Liberty Tree Service for its punctuality, professional conduct, and thorough cleanup after removing or trimming trees. Customers often highlight quick response times for storm damage and competitive pricing. However, a small number of low-star reviews cite issues with communication, specifically mentioning missed appointments and a lack of follow-up when rescheduling services.
Google rating: 4.9 out of 5 from 309 reviews (99% five-star).
Reviews on this page: 309 Google reviews (301 with written comments, 58 with photos).
Owner responses: the business replied to 72% of reviews.
Most recent review: November 8, 2026.
Service: Tree Removal Service serving Blue Island, Illinois.
Data from Google, last updated November 10, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Liberty Tree ServiceTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Liberty Tree Service: 94/100 on this factor. Category median: 94.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Liberty Tree Service: 91/100 on this factor. Category median: 94.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Liberty Tree Service: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Liberty Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Liberty Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Liberty Tree Service: 89/100 on this factor. Category median: 69.A
89
Bar = this company · dark tick = category median.
Star ratings
309 Google reviews we collected
4.9of 5
5 stars30599%
4 stars00%
3 stars00%
2 stars00%
1 star41%
Praise vs complaints
Phrases our text analysis found in 301 written reviews
98%praise
Praise85298%
Complaints152%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
94%fair
Great price1063%
Reasonable531%
Overpriced16%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend17520%
Speed & response16219%
Staff & attitude15318%
Quality & results15117%
Price & value14216%
Communication637%
Honesty & trust212%
What customers talk about
We read 301 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Blake and his crew are second to none, highly recommend!”
“So with all of that, I strongly DO NOT recommend this company.”
“Blake and his team were punctual, courteous, conscientious about protecting my property and my neighbors' property, very professional, highly skilled,…”
“BAD CUSTOMER SERVICE, NO COMMUNICATION, I scheduled an appointment for tree removal, NO CALL NO SHOW.”
“Also, their employees were very polite and worked well together on such a large job.”
“…my neighbors' property, very professional, highly skilled, extremely thorough and competively priced.…”
“When the horrible storms hit July 27th we desperately requested service to a few different companies and Blake was so quick to take our project.”
“Extremely professional, reasonable price and they did a fantastic job.”
“I had a quote done to trim a few branches, we had agreed to a price for service.”
“He was extremely professional and knowledgeable and communicated well.”
“Stop your search for a dependable and efficient tree removal service: Liberty Tree Removal Service is who you need to phone, right now!”
People customers mention
Blake58 reviews
Lenox4 reviews
Birch4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Liberty Tree Service for 4 kinds of job. Pick one to see what they paid and said.
Dave9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Liberty Tree Service is a first class tree removal company. I'm very thankful for the work they performed at my home.
Blake and his team were punctual, courteous, conscientious about protecting my property and my neighbors' property, very professional, highly skilled, extremely thorough and competively priced. 6…
Barbara3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I am so grateful that my friend recommended Liberty. Blake came to see the damage, told me I would have a quote by 5:00– which I did.
Blake came out with three young men who worked for hours, cutting down trees , grinding stumps, raking and then blowing off my yard. They took everything away on their trucks.…
Great price
Virginia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Liberty Tree Service did an amazing job cutting down our 75 foot tree in our back yard. Their employees were well trained in removing such an enormous tree. Also, their employees were very polite and worked well together on such a large job. They did an excellent job cleaning up our yard . I must also put a…
Reasonable price
OZZIELocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We’ve had the best experience with this company. We highly recommend it. Blake is a great guy and very respectful and knowledgeable of what he’s doing. They removed our giant tree and they were very professional. They took care of our lawn and didn’t mess up anything in our yard. We are very happy to do business with them.
Great price
Kayla4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Liberty Tree is the BEST!! Blake is an awesome guy who always goes above and beyond to make sure his customers are taken care of! All his guys are super professional, knowledgeable and know how to get the job done! The only tree service my family will ever use!
John4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
From start to finish Liberty was awesome! When Blake came out I was terrified,he said relax,we got you.The crew was outstanding! I can not express my appreciation. They were quick to respond and took care of everything in a well-organized and competent way. I would highly recommend Liberty.
Liberty Tree Service is a first class tree removal company. I'm very thankful for the work they performed at my home.
Blake and his team were punctual, courteous, conscientious about protecting my property and my neighbors' property, very professional, highly skilled, extremely thorough and competively priced. 6 workers took down 17, 40-60 foot pine trees close to my home, ground the stumps, cleaned up and took away debris with ease in 7 hours.
I truly cannot say enough good things about Blake and his crew.
Barbara3 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
I am so grateful that my friend recommended Liberty. Blake came to see the damage, told me I would have a quote by 5:00– which I did.
Blake came out with three young men who worked for hours, cutting down trees , grinding stumps, raking and then blowing off my yard. They took everything away on their trucks.
Although I was tremendously sad about losing my beautiful old trees, I am so happy at how clean my yard looked when they were done working.
They did an outstanding job at my home!!
Price assessment: Great price
Michelle Olson6 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Liberty Tree Service did an amazing job cutting down our 75 foot tree in our back yard. Their employees were well trained in removing such an enormous tree. Also, their employees were very polite and worked well together on such a large job. They did an excellent job cleaning up our yard . I must also put a compliment to there hard working office gal, Kayla. She schedules everything and is easy to work within your schedule. I would refer them to anyone! Well done Liberty Tree Service!
Price assessment: Reasonable price
Debbie1 reviewiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
We’ve had the best experience with this company. We highly recommend it. Blake is a great guy and very respectful and knowledgeable of what he’s doing. They removed our giant tree and they were very professional. They took care of our lawn and didn’t mess up anything in our yard. We are very happy to do business with them.
Price assessment: Great price
Kayla Dawley4 reviewsiTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Liberty Tree is the BEST!! Blake is an awesome guy who always goes above and beyond to make sure his customers are taken care of! All his guys are super professional, knowledgeable and know how to get the job done! The only tree service my family will ever use!
John Seplak4 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
From start to finish Liberty was awesome! When Blake came out I was terrified,he said relax,we got you.The crew was outstanding! I can not express my appreciation. They were quick to respond and took care of everything in a well-organized and competent way. I would highly recommend Liberty.
Price assessment: Great price
Laura Threewitt1 reviewiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Blake & crew did great work taking our huge ash tree off our house & roof after the tornado. Very professional with quick response after the storm. We would highly recommend them without hesitation.
Price assessment: Great price
david nogaLocal Guide · 17 reviewsiTotal number of Google reviews david has written across all businesses on Google Maps, not just this one.
