Accounting firm · Norwalk, CT · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%98+14.9Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 40 document preparation servicesiPosition by Experts Score among all companies we track in this category. · better than 77%
5.0★★★★★30 Google reviews · 2 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Liebert & Associates five out of five stars based on thirty reviews, noting that the owner replied to only three percent of them. Clients frequently cite the firm's professional communication, prompt responsiveness, and clear explanations during tax preparation, planning, and bookkeeping services. Many describe the remote process as efficient and stress-free, with no recurring criticisms or negative patterns evident in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 30 reviews (100% five-star).
Reviews on this page: 30 Google reviews (25 with written comments).
Owner responses: the business replied to 3% of reviews.
Most recent review: March 13, 2026.
Service: Document Preparation Service serving Norwalk, Connecticut.
Data from Google, last updated October 28, 2026.
Score profile vs other document preparation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Liebert & Associates CPADocument Preparation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Liebert & Associates CPA: 98/100 on this factor. Category median: 92.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Liebert & Associates CPA: 96/100 on this factor. Category median: 87.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Liebert & Associates CPA: 98/100 on this factor. Category median: 98.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Liebert & Associates CPA: 98/100 on this factor. Category median: 98.A
98
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Liebert & Associates CPA: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
30 Google reviews we collected
5.0of 5
5 stars30100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
100%praise
Praise66100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1827%
Speed & response1726%
Would recommend1117%
Quality & results711%
Communication711%
Honesty & trust46%
Price & value23%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brian and Venise and the team at Liebert Associates are super legit - professional, responsive, informative, patient, organized - everything you need…”
“…se and the team at Liebert Associates are super legit - professional, responsive, informative, patient, organized - everything you need out of a CPA.…”
“Highly recommended, looking forward to working with them for a long time.”
“I’ve had an excellent experience working with Liebert Associates.”
“They carefully listened to our needs and addressed all our questions/concerns promptly with curtesy and professionalism.”
“I don't leave many reviews, but I'm leaving one here hoping it'll convince others who were in my position to trust them.”
“They made doing my taxes about as easy and painless as I could imagine, and at a very reasonable price.”
People customers mention
Brian8 reviews
Linda5 reviews
Dena3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Liebert & Associates CPA for 2 kinds of job. Pick one to see what they paid and said.
DDaniel3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Brian and Venise and the team at Liebert Associates are super legit - professional, responsive, informative, patient, organized - everything you need out of a CPA. I know how hard it is to find the right people to work with when you have a small business, especially in NYC, and I feel so lucky to have found them. I…
Great priceIncome tax return filingIncome tax return preparationBusiness tax preparation
JJosh2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve had an excellent experience working with Liebert Associates. Every CPA I’ve worked with there has been extremely professional, responsive, and helpful throughout the process. Brian, the founder, has personally reached out to help on several occasions, which speaks volumes about their commitment to clients.…
Income tax return filingIncome tax return preparationAccounting services
JJin3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had an extremely positive experience working with the Liebert team for our 2024 tax year returns. Brian and Linda were super accommodating in getting us signed on as a new customer. They carefully listened to our needs and addressed all our questions/concerns promptly with curtesy and professionalism. We are…
CCatherine3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Highly professional and knowledgeable firm! Liebert Associates provides excellent service, and Brian is always quick to respond to emails/calls with clear helpful guidance. His expertise has been invaluable as my financial situation has evolved over the years, and the firm is well versed in various tax laws. I…
NNYE2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We are fortunate to have found Liebert Associates. They are highly professional, competent, courteous, and get the job done quickly and efficiently. Liebert Associates CPA is the best!
HHeather8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I highly recommend the tax preparation services with Liebert Associates. They made the process quick and easy, and I will definitely continue working with them in the future.
Brian and Venise and the team at Liebert Associates are super legit - professional, responsive, informative, patient, organized - everything you need out of a CPA. I know how hard it is to find the right people to work with when you have a small business, especially in NYC, and I feel so lucky to have found them. I don't leave many reviews, but I'm leaving one here hoping it'll convince others who were in my position to trust them. They quite literally saved me money and got me organized in ways that made a substantial difference. Highly recommended, looking forward to working with them for a long time.
Price assessment: Great price
Services: Income tax return filing, Income tax return preparation, Business tax preparation
J
Josh Leonard-Goodwill2 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
I’ve had an excellent experience working with Liebert Associates. Every CPA I’ve worked with there has been extremely professional, responsive, and helpful throughout the process. Brian, the founder, has personally reached out to help on several occasions, which speaks volumes about their commitment to clients. Their thorough, highly personalized approach makes me feel secure and at ease every time my return is filed. I couldn’t recommend them more highly.
Services: Income tax return filing, Income tax return preparation, Accounting services
J
Jin Zhou3 reviewsiTotal number of Google reviews Jin has written across all businesses on Google Maps, not just this one.
We had an extremely positive experience working with the Liebert team for our 2024 tax year returns. Brian and Linda were super accommodating in getting us signed on as a new customer. They carefully listened to our needs and addressed all our questions/concerns promptly with curtesy and professionalism. We are particularly impressed by Jennie’s work. She is our tax manager who demonstrated superb tax knowledges, empathetic customer care and attention to details throughout the course of the tax preparations. All our emails/inquiries were always responded in the most timely manner with easy to understand explanations and rich insights. We couldn’t be happier in having Jennie as our new tax accountant and look forward to continuing the partnership with the Liebert team.
C
Catherine D3 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Highly professional and knowledgeable firm! Liebert Associates provides excellent service, and Brian is always quick to respond to emails/calls with clear helpful guidance. His expertise has been invaluable as my financial situation has evolved over the years, and the firm is well versed in various tax laws. I highly recommend them for anyone needing reliable and informed tax advice.
N
NYE Aikikai2 reviewsiTotal number of Google reviews NYE has written across all businesses on Google Maps, not just this one.
We are fortunate to have found Liebert Associates. They are highly professional, competent, courteous, and get the job done quickly and efficiently. Liebert Associates CPA is the best!
L
lee porter2 reviewsiTotal number of Google reviews lee has written across all businesses on Google Maps, not just this one.
I highly recommend the tax preparation services with Liebert Associates. They made the process quick and easy, and I will definitely continue working with them in the future.
S
Sam Morrison6 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Brian and his team at Liebert & Associates are fantastic. After searching for the right CPA, we found exactly what we needed with their comprehensive tax planning, prep, bookkeeping, and financial services. As a husband-and-wife LLC, it's like having our own CFO guiding us every step of the way.
J
Jeremy Franklin2 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
My family has been extremely pleased with Liebert Associates us with the personal care and support for our taxes. My wife started a new business in 2023, there was a lot to learn about the tax implications. Brian and his team quickly got involved, clearly explained everything we needed and made our tax lives so much easier. We can relax knowing we are in good hands with our dedicated tax team at Liebert Associates!
T
Taylor Phillips5 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Brian and his team are incredible. They helped me structure my businesses and have been so helpful and insightful when it comes to everything tax related. Highly recommend.
