House cleaning service · Providence, RI · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%65+4.6Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 34 garage cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 3%
4.8★★★★★226 Google reviews · 11 photos
92%five-star reviews
4.80★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
81%reviews answered by the owner
$224typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Life Maid Simple 4.8 out of 5 based on 226 reviews, with the owner responding to 81 percent of them. Customers frequently praise the company for punctuality, friendly communication, and thorough residential cleaning services, including deep cleans and floor waxing. However, low-star reviews highlight recurring complaints about inconsistent work quality, particularly regarding missed areas in deep cleans, and express dissatisfaction with pricing relative to the effort provided.
Google rating: 4.8 out of 5 from 226 reviews (92% five-star).
Reviews on this page: 226 Google reviews (215 with written comments, 2 with photos).
Owner responses: the business replied to 81% of reviews.
Most recent review: October 24, 2026.
Service: Garage Cleaning Service serving Providence, Rhode Island.
Data from Google, last updated October 28, 2026.
Score profile vs other garage cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Life Maid SimpleGarage Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Life Maid Simple: 79/100 on this factor. Category median: 95.B
79
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Life Maid Simple: 61/100 on this factor. Category median: 94.B
61
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Life Maid Simple: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Life Maid Simple: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Life Maid Simple: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Life Maid Simple: 65/100 on this factor. Category median: 85.B
65
Bar = this company · dark tick = category median.
Star ratings
226 Google reviews we collected
4.8of 5
5 stars20892%
4 stars73%
3 stars00%
2 stars10%
1 star104%
Praise vs complaints
Phrases our text analysis found in 215 written reviews
97%praise
Praise33497%
Complaints123%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price625%
Reasonable1667%
Overpriced00%
Not sure28%
$224-14% vs typical garage cleaning services
Middle half of what 14 customers paid ($169–$373) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results14442%
Staff & attitude8324%
Speed & response4212%
Would recommend3811%
Communication216%
Price & value113%
Honesty & trust72%
What customers talk about
We read 215 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did an amazing job and truly exceeded my expectations!”
“Worst of all, after I walked around the house in socks for a little while, the bottoms of my feet turned completely black.”
“Everyone was so friendly, professional, and thorough.”
“Cleaners in your house on FaceTime with who knows who, very unprofessional.”
“Cheri showed up on time and had our entire house sparkling before she left.”
“I highly recommend this company for your floor waxing job!”
“Booking was such a breeze, constant communication from the manager via SMS, layout of the quote tool was neat and the explanations were great, leaving…”
“This company came out and gave a very thorough evaluation and reasonable quote.”
“Ripoff.”
“The service I received was not even close to what is promised, and I’m honestly surprised at all the glowing reviews.”
People customers mention
Michaela8 reviews
Maria7 reviews
Jalynn7 reviews
Lindsay7 reviews
Wendy6 reviews
Jasmine6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Life Maid Simple for 3 kinds of job. Pick one to see what they paid and said.
Dee9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I am very happy with the cleaning service provided by Life Maid Simple! Cherie has cleaned our house a couple of times, and she always does an excellent job...very thorough cleaning of our kitchen, dining room, living room and especially the bathroom. Our home is immaculate!I couldn't be more pleased. I highly recommend Life Maid Simple!
Paid $150–200Reasonable priceService not listed
Andrew1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
It was time for our church floors to get re-waxed. This company came out and gave a very thorough evaluation and reasonable quote. Then, not only did they re-wax the floors as expected, but the floor is now the cleanest and shiniest we have ever seen them! I highly recommend this company for your floor waxing job!
Paid $500+Reasonable priceService not listed
Shareen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Cheri helped out on a day when staffing was short. She spent hours and cleaned so thoroughly! She went above and beyond and even cleaned my daughter's dollhouse area. We really appreciate her willingness to step in on a tough staffing day. The quality of cleaning is always excellent - this was especially impressive as she was solo.
Paid $300–350Reasonable priceService not listed
EdLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Cheri showed up on time and had our entire house sparkling before she left. great job well done. Thanks again Life-Maid.
Paid $150–200Reasonable price
Kevin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Wendy and her team were phenomenal transforming my lived in, never professionally cleaned space into the cleanest it has ever been. The floors and stairs were swept and smooth and all surfaces including the bathroom were polished and perfect. They tackled a big job in a big space super well. Booking was such a…
Paid $500+Reasonable priceService not listed
jane12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Sherrie does a terrific job, my house is sparkling clean! Her careful handling of precious objects and photographs is so appreciated. Excellent, highly recommend!
I am so incredibly grateful for Cleaning for a Reason and the wonderful cleaning crew from Life Maid Simple who came to our home! They did an amazing job and truly exceeded my expectations! Everyone was so friendly, professional, and thorough. It was such a blessing to have this help during a challenging time, and I can’t express how much it meant to our family. Thank you for providing such an amazing service and making a difference for families going through cancer treatment. Highly recommend! ❤️
Madeline Herec PoirierLocal Guide · 40 reviewsiTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
The team of Halie, Riley, and Emily did a great job.. Professional, thorough, friendly, and efficient.
We are very happy with the Life Maid Simple cleaning service.
Price assessment: Reasonable price
Response from the owner · a year ago
Thank you Jackie!!
maria C2 reviewsiTotal number of Google reviews maria has written across all businesses on Google Maps, not just this one.
Wendy, Maria, and Alexis were great. Professional, accommodating, paid close attention to detail, and were very thorough.
We are quite satisfied with Life Maid Simple, and thrilled to have them as our cleaning service.
