Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Lifesaver Plumbing And Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%85+12.9Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Lifesaver Plumbing And Rooter

Richmond, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 66 septic tank services · 5.0★ from 174 Google reviews

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Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lifesaver Plumbing And Rooter is better than 100% of septic tank services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lifesaver Plumbing And Rooter is better than 99% of septic tank services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lifesaver Plumbing And Rooter is better than —% of septic tank services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lifesaver Plumbing And Rooter is better than 85% of septic tank services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lifesaver Plumbing And Rooter is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lifesaver Plumbing And Rooter is better than —% of septic tank services.–
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Reviews for your job

Customers hired Lifesaver Plumbing And Rooter for 8 kinds of job.

Lifesaver Plumbing And Rooter for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$529
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Sewer cleaning”

Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very nice and honest, knowledgeable, trustworthy clean and effective

Customer photo from Rebecca's review
Paid $1,400–1,600Reasonable priceSewer cleaningService not listed
Allison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We discovered water coming up out of our first floor shower drain at 11pm and booked George for the next morning. He came on time, quickly gave us our options, and fixed the issue. He was knowledgeable, respectful, and kind. I’d hire George again in a heartbeat!

Plumbing pipe repairSewer cleaning
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

14 November - George to the rescue! Our old fridge had a copper water line for the icemaker. New fridge needs a braided stainless steel line. George here within an hour to remedy the situation. Five star service with a smile! George did a first-rate job altering our drain lines to accommodate a new washer and dryer…

Paid $1,000+Reasonable pricePlumbing pipe repairSewer cleaningService not listed
Faye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

George was efficient and communicative! Will be using his services again in the future.

Sewer cleaning
Catherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

George was incredibly helpful identifying the cause of our plumbing backup and replacing a broken sump pump. He was able to find the replacement part and get it installed all in the course of one afternoon visit. We highly recommend his professional and skilled services!

Reasonable priceSewer cleaningSump pump repairSewer repair
Alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $600–800Not sureSewer cleaning
Lesliea month ago★★★★★

Rating only, no written review.

Paid $600–800Reasonable priceSewer cleaningOutdoor plumbing system repair
sa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $600–700Reasonable priceDrain cleaningSewer cleaningShower repair

Price

$959+124% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 65%Overpriced 3%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair25$209–$607
Plumbing pipe repair17$305–$1.1k
Drain cleaning16$205–$478
Plumbing leak repair11$248–$1.2k
Plumbing leak detection11$54–$495
Water heater installation9$1.2k–$2.4k
Sewer cleaning8$248–$529
Faucet repair8$271–$659

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