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Lifesaver Plumbing And Rooter

Plumber · Richmond, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%85+12.9Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 66 septic tank servicesPosition by Experts Score among all companies we track in this category. · better than 89%
5.0 ★★★★★ 174 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
$959typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Lifesaver Plumbing And Rooter at a glance

Google reviewers rate Lifesaver Plumbing And Rooter five stars based on 174 reviews, with the owner responding to 91 percent of feedback. Customers frequently cite punctuality, clear communication, and reasonable pricing for services including water heater replacement, leak repair, and drain unclogging. Staff are described as professional and thorough, often explaining options and leaving work areas clean. No common criticisms appear in the provided excerpts, which consist entirely of positive experiences.

  • Google rating: 5.0 out of 5 from 174 reviews (100% five-star).
  • Reviews on this page: 174 Google reviews (151 with written comments, 18 with photos).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: October 10, 2026.
  • Service: Septic Tank Service serving Richmond, California.

Data from Google, last updated October 28, 2026.

Score profile vs other septic tank services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.

Satisfaction100Reliability99Craft & service–Value85Momentum100Replies to reviews–Satisfaction: 100 (median 91)Reliability: 99 (median 87)Value: 85 (median 100)Momentum: 100 (median 100)
This companySeptic Tank Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lifesaver Plumbing And Rooter: 100/100 on this factor. Category median: 91.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lifesaver Plumbing And Rooter: 99/100 on this factor. Category median: 87.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lifesaver Plumbing And Rooter: 85/100 on this factor. Category median: 100.A
85
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lifesaver Plumbing And Rooter: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
–

Bar = this company · dark tick = category median.

Star ratings

174 Google reviews we collected

  • 5 stars174100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 151 written reviews

  • Praise36399%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1620%
  • Reasonable5265%
  • Overpriced23%
  • Not sure1013%
$959+124% vs typical septic tank services

Middle half of what 61 customers paid ($654–$1.9k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8724%
  • Speed & response7320%
  • Quality & results5816%
  • Would recommend5214%
  • Communication4211%
  • Honesty & trust298%
  • Price & value267%

What customers talk about

We read 151 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He is knowledgeable, provides options to meet your needs, and very respectful.”
  • “Excellent service replacing my commercial water heater, fast, efficient, and Great price.”
  • “He and his team were kind, thorough, completely professional, and honest (how often can you say that these days?”
  • “I would not hesitate to recommend him for any plumbing work.”
  • “His work is first class, he is very easy to talk to, to discuss plumbing problems and he came up with a workable solution at the lowest price.”
  • “I am so happy that I have found a plumber that I trust!”
  • “He knew just what to do and with my belonging to their service plan, gave me a great deal.”

People customers mention

  • George 42 reviews
  • Nyquist 5 reviews
  • James 4 reviews
  • Trinkkeller 3 reviews
  • Plumber 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Lifesaver Plumbing And Rooter for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Rudy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service replacing my commercial water heater, fast, efficient, and Great price. Gave extra service at no charge.

Paid $2,000+Great priceWater heater installation
Dave5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

George, the owner, showed up even a little early but was happy to wait outside until I was ready. Very professional and a heck of a nice guy. I had two toilets to install - they were done expeditiously, and it was a beautiful job, leaving everything spotless. I also need my hot water tank replaced , and based on…

Paid $800–1,000Reasonable priceToilet installation
Sonia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Definitely a 5 star experience. I had another guy install my kitchen drain lines in my Vallejo home and it never worked correctly. George explained the various problems that it had and gave me options to take care of them one by one. I didn't go with every recommendation but now I understand why I was having those…

Customer photo from Sonia's review
Paid $800–1,000Plumbing leak detection
Stephanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I found Lifesaver Plumbing on Yelp when I had a leak in my shower. George called back right away and scheduled a time to come over to fix the leak. The job turned out to be a little more difficult than I realized due to very old fixtures and pipes. George did a full diagnostic review of the pipes and faucets in and…

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jim was great,! Very professional and knowledgeable and helped us a lot, . We will be calling him again. I was scheduled for Wednesday, but Jim finished his previous job early today, came right over and was very accommodating. He knew just what to do and with my belonging to their service plan, gave me a great deal. Thanks Jim.

Paid $400–600Great priceDrain cleaningPlumbing leak detection
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had several plumbing issues that needed attention, including problems in the crawlspace, and everyone did an outstanding job from start to finish. They were professional, knowledgeable, and incredibly thorough. They took the time to walk me through everything they found using photos and videos, explained the…

Paid $2,000+Reasonable pricePlumbing pipe repairSewer repairPlumbing leak repair

Photos

Customer reviews

5.0 ★★★★★ 174 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Michael Green2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George is a person who deeply cares about the quality of his work.

  • Price: $600–800
  • Services: Plumbing pipe repair, Shower repair, Plumbing leak repair
Rudy spitz10 reviewsTotal number of Google reviews Rudy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service replacing my commercial water heater, fast, efficient, and Great price. Gave extra service at no charge.

  • Price assessment: Great price
  • Price: $2,000+
  • Services: Water heater installation
John Joisce1 reviewTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George is exceptional. His work is first class, he is very easy to talk to, to discuss plumbing problems and he came up with a workable solution at the lowest price. I would not hesitate to recommend him for any plumbing work.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a month ago

Thank you, John, for your wonderful review. We're thrilled George provided first-class service and a practical, cost-effective solution. We appreciate your recommendation and will pass your praise along to him. We look forward to helping with any future plumbing needs. Thank you from the Lifesaver Plumbing & Rooter team!

Dave Blumberg5 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George, the owner, showed up even a little early but was happy to wait outside until I was ready. Very professional and a heck of a nice guy. I had two toilets to install - they were done expeditiously, and it was a beautiful job, leaving everything spotless. I also need my hot water tank replaced , and based on the work just completed by George's Lifesaver Plumbing, I look forward to calling him to do it.

  • Price assessment: Reasonable price
  • Price: $800–1,000
  • Services: Toilet installation
Response from the owner · a month ago

Thank you, Dave, for the wonderful review and for noting George’s professionalism. We're pleased the toilet installations were done quickly and left everything spotless. We appreciate your trust in Lifesaver Plumbing and look forward to helping with your hot water tank replacement when you're ready. Please reach out anytime to schedule the job. Thank you from the Lifesaver Plumbing & Rooter team!

Debra Mims3 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George is absolutely amazing!! Highly recommended!! Ten Stars ⭐️

  • Price assessment: Reasonable price
  • Price: $600–800
  • Services: Toilet repair
Response from the owner · a month ago

Thank you so much, Debra! We’re thrilled George provided amazing service and truly appreciate your glowing recommendation and ten-star rating. We’ll be sure to pass your kind words along to him and look forward to serving you again. Thank you from the Lifesaver Plumbing & Rooter team!

Brenda Vasquez1 reviewTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George was great. Great work, experience & great job. Professional

  • Price assessment: Great price
  • Price: $2,000+
  • Services: Toilet repair
Response from the owner · 2 months ago

Thank you, Brenda, for your kind review. We're thrilled George provided a professional experience and delivered great work. We will be sure to share your praise with him. We appreciate your feedback and look forward to serving you again. Thank you from the Lifesaver Plumbing & Rooter team!

Erica Lott9 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

George at Lifesaver Plumbing & Rooter was fantastic. Long story short: We had a waterline repair in Walnut Creek after an outdoor water faucet spigot and shutoff valve sheared off. He did a fantastic job. He provided quality work and exceptional customer service. For more details on service: On Saturday, one of shutoff valves and spigot to our outdoor pipes sheared off and water was going everywhere. We had no water as we had to turn off the water to the house. I originally contacted a plumber (not George) that had emergency services and they said they could come out from 4-8pm that same day. Well, that company never came; they supposedly had a system outage and couldn't find our info to notify us. I went online again and saw the reviews for George Nyquist. I should have called him first, but didn't see it until after I had the issue with the first company. I called him around 9pm and got us on the schedule for Sunday. He had us up and running by Sunday afternoon. We actually had him fix something else with a similar issue while he was here. George was wonderful! He provided us with different options to make sure we were comfortable with what we were doing and talked us through everything. He made sure to show us what he was doing multiple times throughout the process to make sure we understood what he was doing and again, make sure we were comfortable with everything at each step. At the very end, we had an issue with one of the toilets when we turned on the water and he stayed to fix that. He didn't have to stay at that point and could have rescheduled us, but he decided to stay. We are so grateful that he came out on Sunday. I cannot speak highly enough about him. While it was unfortunate that the first company didn't show up, I'm glad they didn't because we are going to be working with George moving forward. He is knowledgeable, provides options to meet your needs, and very respectful. I highly recommend him!

  • Price assessment: Reasonable price
  • Services: Toilet repair, Plumbing pipe repair, Service not listed
Response from the owner · 2 months ago

Erica, thank you for the wonderful review and for sharing the details of your experience. We’re thrilled George was able to respond quickly, provide clear options, and stay to resolve the toilet issue—your praise will be passed along to him. We appreciate your trust and are grateful you’ll be working with us moving forward. Thank you for recommending Lifesaver Plumbing & Rooter. Thank you from the Lifesaver Plumbing & Rooter team!

Kate GibsonLocal Guide · 18 reviewsTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a pretty complex plumbing issue, with water coming into the lower level of our home. I cannot recommend George and his team enough for any plumbing needs. He and his team were kind, thorough, completely professional, and honest (how often can you say that these days??). The job was done right, and we are very happy customers. Lifesaver Plumbing lives up to the name!

Response from the owner · 2 months ago

Thank you, Kate — we really appreciate your thoughtful review and recommendation. We're so glad our team could resolve the issue and provide professional, honest service when you needed it most. Your feedback means a lot to everyone at Lifesaver Plumbing. Please reach out anytime if we can help again. Thank you from the Lifesaver Plumbing & Rooter team!

Sonia Giegla2 reviewsTotal number of Google reviews Sonia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Definitely a 5 star experience. I had another guy install my kitchen drain lines in my Vallejo home and it never worked correctly. George explained the various problems that it had and gave me options to take care of them one by one. I didn't go with every recommendation but now I understand why I was having those problems. I highly recommend Lifesaver Plumbing.

  • Price: $800–1,000
  • Services: Plumbing leak detection
Response from the owner · 2 months ago

Thank you, Sonia, for the wonderful 5-star review. We're glad George could diagnose the issues, explain your options, and help you understand the root causes. We appreciate your recommendation and are pleased the repairs are working for you. Feel free to reach out any time for future plumbing needs. Thank you from the Lifesaver Plumbing & Rooter team!

Jeff Chou10 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lifesaver was prompt and walked me through all the available options so I could make an informed decision about how to proceed. Once we discuss the path, we were able to finish the job and leave the site clean. Thanks!

  • Services: Toilet repair
Response from the owner · 2 months ago

Thank you, Jeff, for the kind review. We're glad our team could be prompt, explain the options clearly, and complete the job while leaving the site clean. We appreciate you choosing us and are here if you need anything in the future. Thank you from the Lifesaver Plumbing & Rooter team!

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Business details