Experts Reviews · Company report
Lifesaver Plumbing And Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%85+12.9Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Lifesaver Plumbing And Rooter

Richmond, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 66 septic tank services · 5.0★ from 174 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lifesaver Plumbing And Rooter is better than 100% of septic tank services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lifesaver Plumbing And Rooter is better than 99% of septic tank services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lifesaver Plumbing And Rooter is better than —% of septic tank services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lifesaver Plumbing And Rooter is better than 85% of septic tank services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lifesaver Plumbing And Rooter is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lifesaver Plumbing And Rooter is better than —% of septic tank services.–
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Reviews for your job

Customers hired Lifesaver Plumbing And Rooter for 8 kinds of job.

Lifesaver Plumbing And Rooter for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$607
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 25 Google reviews tagged “Toilet repair” · showing 20

Debra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

George is absolutely amazing!! Highly recommended!! Ten Stars ⭐️

Paid $600–800Reasonable priceToilet repair
Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

George was great. Great work, experience & great job. Professional

Paid $2,000+Great priceToilet repair
Erica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

George at Lifesaver Plumbing & Rooter was fantastic. Long story short: We had a waterline repair in Walnut Creek after an outdoor water faucet spigot and shutoff valve sheared off. He did a fantastic job. He provided quality work and exceptional customer service. For more details on service: On Saturday, one of…

Reasonable priceToilet repairPlumbing pipe repairService not listed
Jeff10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lifesaver was prompt and walked me through all the available options so I could make an informed decision about how to proceed. Once we discuss the path, we were able to finish the job and leave the site clean. Thanks!

Toilet repair
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional, prompt, and thorough.

Paid $2,000+Reasonable priceToilet repairPlumbing pipe repairShower repair
Sabine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

George responded to our plumbing emergency at 6:00 a.m. after a clogged toilet caused water damage in our home. He quickly unclogged the toilet, gave us helpful advice to prevent future problems, and was professional throughout. His pricing was very reasonable, especially for an emergency call. We would definitely…

Great priceToilet repair
Roger4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mike was fast, courteous and explained every phase of the project and was able to do the job same day.

Paid $2,000+Not sureToilet repair
cristina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

James was truly a Lifesaver!! He was very professional and got the job done fast and beyond my expectations. I definitely will recommend this company to anyone that has any plumbing needs. Again, a big thank you to James Trinkkeller for getting my toilet leak fixed and letting me get on with my day!

Paid $400–600Reasonable priceToilet repair
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast service, even faster than promised. Friendly professional service without pressure. Will definitely use them if needed in the future.

Toilet repair
Sheila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

George and his crew did a great job of replacing three toilets for us.He was very professional and knowledgeable and offered us several options before we decided and not repair but replace. He and his crew were very courteous and respectful since we were Seniors. George is a Good Guy and Good Service

Paid $1,000+Not sureToilet repair
Gwynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

James was fantastic from start to finish . We will be continuing to work with him on future upcoming projects .

Reasonable priceToilet repair
MicheleLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The leak repair was done quickly and efficiently The gentleman was clean and tidy soon

Toilet repair
Johanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a leaking toilet and ongoing pipe issues. George arrived right on time, repaired the toilet leak, and thoroughly explained all of our options. He patiently answered our questions and provided clear, detailed pricing. We’re very happy with the work he did and will definitely call him again if we need plumbing services in the future!

Paid $600–700Not sureToilet repair
Kimbo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Detailed repair, excellent diagnostics and very clear communication.

Paid $1,000+Not sureToilet repair
Andris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional and gave clear explanations and advice to address the problem.

Paid $1,000+Not sureToilet repair
LORRAINE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Loved the toilet initially and do so now. Revised my review after easy reconnect with Lifesaver Plumber. I was offered a full refund if needed, time to examine/clean my drains and a walk thru exit. How many companies would do all that to keep a customer satisfied? Bravo Lifesaver Plumbing! You've made me a believer in excellent service. Thank you.

Paid $1,000+OverpricedToilet repair
Millie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

George is a highly ethical, competent plumber. Quick, clean and very efficient. Figured out the issue in minutes and was extremely reasonable. Highly recommend!!

Paid $1–100Reasonable priceToilet repair
DaiLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

George came out on short notice and got our toilet back up and running ASAP. I appreciate the friendliness and great attitude!

Paid $600–700Not sureToilet repair
Ginny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Definitely a five star experience. George was very helpful and knowledgeable.

Reasonable priceToilet repair
Gregg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time, friendly, professional, took the timer to explain things, reasonable, honest. Highly recommend.

Reasonable priceToilet repairFaucet repair

Show more toilet repair reviews (5 more) →

Price

$959+124% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 65%Overpriced 3%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair25$209–$607
Plumbing pipe repair17$305–$1.1k
Drain cleaning16$205–$478
Plumbing leak repair11$248–$1.2k
Plumbing leak detection11$54–$495
Water heater installation9$1.2k–$2.4k
Sewer cleaning8$248–$529
Faucet repair8$271–$659

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