Lighting contractor · Winder, GA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%98+30.2Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 41 christmas light installationiPosition by Experts Score among all companies we track in this category. · better than 43%
5.0★★★★★22 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Lighting Pros five stars based on twenty-two reviews, noting that the owner responds to all feedback. Customers describe services including Christmas light installation, gemstone outdoor lighting, and permanent holiday setups for residential and commercial properties. Recurring themes highlight punctual arrivals, efficient completion times, professional communication, and transparent pricing. Reviewers frequently mention the team's attention to detail, careful handling of property, and willingness to replace defective items, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 22 reviews (100% five-star).
Reviews on this page: 22 Google reviews (21 with written comments, 4 with photos).
Owner responses: the business replied to 100% of reviews.
Score profile vs other christmas light installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Lighting ProsChristmas Light Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lighting Pros: 98/100 on this factor. Category median: 98.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lighting Pros: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lighting Pros: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 66.–
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Bar = this company · dark tick = category median.
Star ratings
22 Google reviews we collected
5.0of 5
5 stars22100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
100%praise
Praise31100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results826%
Staff & attitude619%
Would recommend619%
Communication413%
Speed & response310%
Price & value310%
Honesty & trust13%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Lighting Pros did a great job installing Christmas lights on our home.”
“The team was professional, courteous, and proficient in their work.”
“We are definitely going to use them again next year, and would highly recommend anyone else looking for a high-quality Christmas lighting service to g…”
“They were accommodating to my organization's timeline, communication was excellent, and the overall experience was super easy!”
“Number 1 was they were extremely efficient, there were no issues and they finished the installation ahead of schedule.”
“They put gemstone outdoor lights today lights look good and price that was quoted was unbelievable.”
“These guys are experienced and trustworthy professionals.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Taylor3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Lighting Pros is a top-notch company. Matthew and his team were amazing in every aspect of the process. They were accommodating to my organization's timeline, communication was excellent, and the overall experience was super easy! We are definitely going to use them again next year, and would highly recommend…
Brad1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Lighting Pros did an amazing job with our home. The team was professional, courteous, and proficient in their work. I think it only took around 4 hrs.
Our family is thrilled with how this turned out. I can highly recommend Lighting Pros to decorate your house for Christmas. Just let them know what you’d like done or…
Cole1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Lighting Pros is amazing to work with! My business looks great, communication was wonderful, and they were so helpful explaining everything.
We will be using them every year (and probably adding more each year too!)
PraveenLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They put gemstone outdoor lights today lights look good and price that was quoted was unbelievable. Staff was very professional and they called me at the end for demo. We may have updated reviews in November when we start using lights heavily
ZanardoLocal Guide · 187 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Matthew Efird with Lighting Pros is your go-to guy for outdoor lighting, Christmas lights, and permanent holiday lights. These guys are experienced and trustworthy professionals. His team safely puts the joy into your family’s holiday season! Highly recommend!
Michele3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Lighting Pros did a great job installing Christmas lights on our home. Thanks for making our home festive this season!
Lighting Pros is a top-notch company. Matthew and his team were amazing in every aspect of the process. They were accommodating to my organization's timeline, communication was excellent, and the overall experience was super easy! We are definitely going to use them again next year, and would highly recommend anyone else looking for a high-quality Christmas lighting service to give them a shot!
Response from the owner · 9 months ago
Taylor, thank you for the kind words! We look forward to lighting up your holidays again!
Brad Rosenkampff1 reviewiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Lighting Pros did an amazing job with our home. The team was professional, courteous, and proficient in their work. I think it only took around 4 hrs.
Our family is thrilled with how this turned out. I can highly recommend Lighting Pros to decorate your house for Christmas. Just let them know what you’d like done or have them recommend a design. They make the entire process easy and you’ll love it!
Response from the owner · 10 months ago
Thank you, Brad! It’s truly our honor to serve your family! 🙏
Cole Flanders1 reviewiTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
Lighting Pros is amazing to work with! My business looks great, communication was wonderful, and they were so helpful explaining everything.
We will be using them every year (and probably adding more each year too!)
Response from the owner · 10 months ago
Thank you, Cole! We are so glad to hear that your team and customers are enjoying the lights on your business! We appreciate the opportunity to serve the community alongside you all 🙌
Mike Savage3 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
They put gemstone outdoor lights today lights look good and price that was quoted was unbelievable. Staff was very professional and they called me at the end for demo. We may have updated reviews in November when we start using lights heavily
Response from the owner · a year ago
Thanks for the review! Happy to hear you’re loving the lights and had a great experience with our team. Looking forward to your update in November—let us know if we can help with anything!
Zanardo Dezignz, LLCLocal Guide · 187 reviewsiTotal number of Google reviews Zanardo has written across all businesses on Google Maps, not just this one.
Matthew Efird with Lighting Pros is your go-to guy for outdoor lighting, Christmas lights, and permanent holiday lights. These guys are experienced and trustworthy professionals. His team safely puts the joy into your family’s holiday season! Highly recommend!
Response from the owner · a year ago
Wow, this means a lot—thank you! We love what we do, and it’s always amazing to hear that it brings joy to families. We truly appreciate your trust and recommendation. If you ever need us again, we’d be happy to help light up your space!
Michele Cosmano3 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Lighting Pros did a great job installing Christmas lights on our home. Thanks for making our home festive this season!
Response from the owner · a year ago
Thanks so much, Michele! We're glad that we were able to add a little magic to your holiday season. We look forward to lighting up your holidays again!
Joe Frierson III5 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
The lights looked great and the service was first class. Showed up when they said they would and took them down when we asked. Will use them again for sure.
Response from the owner · a year ago
Thanks so much, Joe! We're really happy you loved the lights and our service. Showing up on time and making things easy for you is what we aim for, so it’s great to hear we delivered. Can’t wait to work with you again next season!
Nathan Bagosy4 reviewsiTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
Justin Mee and his crew went above and beyond to install our lights. Three things stood out to me. Number 1 was they were extremely efficient, there were no issues and they finished the installation ahead of schedule. Number 2 was Justin kept us informed on what was happening every step of the way. He is an excellent communicator. Number 3 is the quality of the work and craftsmanship. These lights look incredible compared to what other companies have to offer.
If I could give Lighting Pros 10 stars I would. I can’t recommend the owner Justin and Lighting Pros enough. Thank you Justin!!
Response from the owner · 2 years ago
Thank you so much for your kind words! We're thrilled to hear you had such a great experience with Justin and the team. Your feedback means the world to us, and we're glad the lights exceeded your expectations!
Teresa Yates4 reviewsiTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Highly recommend if you’re wanting to put up Gemstone lights! Justin is a super nice human, professional & courteous. Jeremy did a great job installing the lights and they look amazing! 10/10 experience from start to finish.
Response from the owner · 2 years ago
Teresa, thank you so much for the kind words! We are so glad you had such a great experience with our team and love how your app controlled RGB Gemstone Lights turned out on your beautiful home!
