iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 125 electriciansiPosition by Experts Score among all companies we track in this category. · better than 52%
4.9★★★★★1,867 Google reviews · 91 photos
98%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$1.1ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Lightning Bug Electric 4.9 out of 5 based on 1867 reviews, with the owner responding to 96% of feedback. Customers frequently cite punctuality, clear communication, and fair pricing for services including panel replacements, EV charger installations, and generator setups. However, some low-star reviews highlight missed appointment windows, aggressive driving, and instances of upselling or poor follow-up on quotes.
Google rating: 4.9 out of 5 from 1,867 reviews (98% five-star).
Reviews on this page: 1,868 Google reviews (1,557 with written comments, 27 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 23, 2026.
Service: Electrician serving Atlanta, Georgia.
Data from Google, last updated October 25, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Lightning Bug ElectricElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lightning Bug Electric: 93/100 on this factor. Category median: 94.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lightning Bug Electric: 90/100 on this factor. Category median: 93.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lightning Bug Electric: 96/100 on this factor. Category median: 98.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lightning Bug Electric: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lightning Bug Electric: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lightning Bug Electric: 100/100 on this factor. Category median: 88.A
100
Bar = this company · dark tick = category median.
Star ratings
1,868 Google reviews we collected
4.9of 5
5 stars1,82298%
4 stars201%
3 stars50%
2 stars60%
1 star151%
Praise vs complaints
Phrases our text analysis found in 1,557 written reviews
98%praise
Praise3,73498%
Complaints582%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price4427%
Reasonable10866%
Overpriced53%
Not sure64%
$1.1k+137% vs typical electricians
Middle half of what 131 customers paid ($383–$3.0k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,02227%
Speed & response69818%
Quality & results68918%
Would recommend47312%
Communication38210%
Price & value37810%
Honesty & trust1504%
What customers talk about
We read 1,557 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…e James, Steven, Tyler, Marcus and Hunter, we have received the most professional, friendly and competent service.…”
“The owner needs to know if he does not already know that this is a very disorganized and unprofessional organization.”
“We then had a tree fall on our power line at our second home and they went outside of their service area to get the repair done quickly.”
“It seems to me like they are constantly training new people, making the pace extremely slow.”
“Excellent service from the technicians who work for LBG.”
“Probably the worst experience I’ve ever had with a contractor.”
“All in all, I highly recommend Lightning Bug Electric.”
“Cannot under sound morals recommend this company for anything other than extremely basic jobs.”
“They did a great job, explained everything before hand and afterwards, and showed me the work that was completed.”
“It’s so refreshing to not have to deal with poor communication and misrepresentation between the estimate and the final bill.”
“They were on time, did a professional job at a reasonable price, left the place clean, and provided additional work that could be done, but were not p…”
“Today we had to replace another 2; collected prices from other companies and learned that Lightning Bug Electric is VERY expensive.”
“It’s hard to find someone this reliable, friendly and easy to work with.”
“…n dire distress with my power out after stopping work on the previous shady electrician was installation of a new electrical panel.…”
People customers mention
Steven85 reviews
Leo37 reviews
Jeremy36 reviews
Cody35 reviews
James33 reviews
Justin30 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Lightning Bug Electric for 8 kinds of job. Pick one to see what they paid and said.
Tammy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Quick friendly amazing service. Explained every thing they were doing clearly and showed us repairs when finished. Affordable pricing and great people all around.
Paid $1,500–2,000Reasonable priceElectrical parts assemblyElectrical inspectionsElectrical fuse changing
Suzanne12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Timely arrival w/ photo of technician. Good explanation of work required. Work done efficiently. Pleasure to deal with.
Rebekah9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We are so grateful that Lightning Bug was able to help repair several of our outlets! Christian and Preston were very kind and knowledgeable, answering all of my questions about the outlets. They went above and beyond, searching for the source of our electrical problem and eventually uncovering an incorrectly…
Paid $1–500Electrical outlet & switch relocation
Joey5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The electrician knew exactly what he was doing, and he was confident in his job and very, very good. I will use him again in the future. This is an awesome company. Thank you for your coming so quickly.
Paid $1–500Reasonable priceGeneral construction
John1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Lightning Bug, in general, and my specialist in particular, Christian, were easy to work with, very knowledgeable and extremely professional. Would recommend and use again.
Christina15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Aaron came and installed my EV charger and a chandelier. The quote was honest and fair and Aaron was great! He was on time and explained everything thoroughly before the work began. Highly recommend!!
We have used Lightning Bug Electric for four different projects over the last several years. The entire operation is fantastic. From the office staff of Ashley, Heather and Kelsey to all of the technicians like James, Steven, Tyler, Marcus and Hunter, we have received the most professional, friendly and competent service. All of the scheduling and work has been excellent.
Our original contact several years ago with Bobby who was then a service advisor convinced us to use Lightning Bug for an exterior lighting project. We then had a tree fall on our power line at our second home and they went outside of their service area to get the repair done quickly. Bobby also pointed out a dangerous condition at that home’s breaker box, which we also had them repair.
Next was our kitchen and bathroom remodels with installation of all new lighting that really modernized and upgraded those spaces. And recently we worked with Cody, a service adviser, to repair wiring (not installed by Lightning Bug!) that caused a floodlight to burn out and tripped the breaker controlling our HVAC on an unseasonably hot day. Cody and then the technicians were at our home within an hour and had the repair done very quickly. I was very pleased with the quick response and excellent advice from Cody.
Lastly, Becca, who handles billing, called me to answer a billing question and adjust our bill, saving us money on the recent work. I remembered her from our first use of the company several years ago and she was as friendly and competent now as then. In fact, as best I can tell, employees at Lightning Bug stay because it is a good company to work for. (And Bobby has been promoted and is now over field operations!)
All in all, I highly recommend Lightning Bug Electric. What a great company to work with!
(Note: We have paid considerably more than $5000 over all the projects we have done with Lightning Bug. They are worth every penny!)
We are grateful for your continued trust in Lightning Bug Electric and appreciate your recognition of our team's commitment to quality and professionalism over the years.
BabsMocha CraneLocal Guide · 34 reviewsiTotal number of Google reviews BabsMocha has written across all businesses on Google Maps, not just this one.
Excellent service from the technicians who work for LBG. They were very professional, courteous, and timely in their arrival. They did a great job, explained everything before hand and afterwards, and showed me the work that was completed. I highly recommend LBE.
Response from the owner · a day ago
Thank you for noting our technicians' professionalism, courtesy, and clear communication. We appreciate your recommendation and support for Lightning Bug Electric.
Michael W.7 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Steven and Preston did a great job. Steven clearly explained what might be possible, what was needed or not, and consulted others I. The company for an esoteric Sense monitor hookup. Great job!
Services: Installation, Electrical panel replacement or upgrading
Response from the owner · 2 days ago
Thank you for highlighting Steven and Preston's clear communication and teamwork. We appreciate your recognition of their efforts with the Sense monitor installation.
Tammy Queen9 reviewsiTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Quick friendly amazing service. Explained every thing they were doing clearly and showed us repairs when finished. Affordable pricing and great people all around.
Thank you, Tammy. We appreciate your mention of our team's clear communication and affordability. We value your recognition of our service and professionalism.
Brenda “BJ” Jefferson11 reviewsiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
It was no small expenditure, but having our Generac generator installed was important to our well being. Lightning Bug continued to OVER DELIVER with their communication and customer focus before their five person crew arrived right on time yesterday morning. They listened, explained each step and worked as a team. No breaks for lunch or the bathroom over the 11 hours they were here. There were some surprises in our near 5-year old home and they met all of them with their experience and desire for perfection. Frankly, left our home in better condition than when they arrived...sweeping, wiping, and checking every square inch they covered. Beyond a wonderful experience with them...Taylor, Leo, Matthew Kaden and Jasmine. Heather called and texted several times during the day...telling us they were on their way, checking in to see how things were going. Now we're only faced with the bittersweet thought of power going on in our neighborhood, yet know our system will keep us cool/warm and all utilities purring along if/when that happens. They didn't charge any penalty for credit card use and their prices were competitive. Today provided a detailed list of projects we need to consider to keep our house safe and up to code. Bravo Lightning Bug. Many thanks.
Response from the owner · a week ago
Howard, thank you for highlighting our team's dedication and thorough approach. We value your trust in Lightning Bug Electric and appreciate your detailed recognition. We look forward to working with you again.
Suzanne Barksdale12 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Timely arrival w/ photo of technician. Good explanation of work required. Work done efficiently. Pleasure to deal with.
Price assessment: Reasonable price
Price: $1–500
Services: Electrical outlet & switch installation
Response from the owner · a week ago
Thank you, Suzanne, for recognizing our technician's professionalism and communication. We appreciate your kind words about your experience with Lightning Bug Electric.
Rebekah Daniell9 reviewsiTotal number of Google reviews Rebekah has written across all businesses on Google Maps, not just this one.
We are so grateful that Lightning Bug was able to help repair several of our outlets! Christian and Preston were very kind and knowledgeable, answering all of my questions about the outlets. They went above and beyond, searching for the source of our electrical problem and eventually uncovering an incorrectly installed outlet. I feel much better knowing that our outlet is correctly wired. Very grateful for their help and will definitely use Lightning Bug again.
Price: $1–500
Services: Electrical outlet & switch relocation
Response time: 0–1 hr
Response from the owner · a week ago
Thank you, Rebekah, for sharing your appreciation. We are pleased our team could resolve the outlet issue and provide clarity and reassurance.
Joey Saavedra5 reviewsiTotal number of Google reviews Joey has written across all businesses on Google Maps, not just this one.
The electrician knew exactly what he was doing, and he was confident in his job and very, very good. I will use him again in the future. This is an awesome company. Thank you for your coming so quickly.
Price assessment: Reasonable price
Price: $1–500
Services: General construction
Response time: 0–1 hr
Response from the owner · 2 weeks ago
Joey, thank you for your thoughtful feedback. We appreciate your kind words about our team's confidence and timely response.
Charles KinCannon3 reviewsiTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
We have used them in the past but never again. We had an appointment booked for today with a window from 10 AM to 1 PM. I took off work and waited 3 hours. 1 PM came no call no tech. I called the company. The rep told me that a tech would contact me between 2 PM and 5 PM. I had to call them and did not receive a professional reply. I was not about to book another appt between 2 PM and 5 PM. Who knows what day or week they would actually come. I canceled our appt and will not use them in the future. The owner needs to know if he does not already know that this is a very disorganized and unprofessional organization. From one vet to another, get your act together.
Response time: 8+ hr
Response from the owner · 2 weeks ago
Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience caused by the missed appointment and the lack of communication regarding your scheduled service window.We understand that you took time away from work and expected us to honor the appointment window we provided. Failing to arrive as scheduled and requiring you to contact us for updates is not the level of service we strive to deliver. We also regret that the response you received did not leave you feeling valued or informed.Your feedback has been shared with our management team, and we are using it as an opportunity to improve. As part of these efforts, our office staff is receiving additional training focused on customer communication, appointment management, and proactive updates when scheduling issues arise. We recognize that clear and timely communication is essential, and we are taking steps to prevent situations like this from happening in the future.We appreciate your military service and are especially disappointed that we did not provide the professional experience you deserved. While we understand and respect your decision, we are truly sorry that we lost your confidence.Thank you again for bringing this matter to our attention. We wish you all the best moving forward.
