Experts Reviews · Company report
Lightning Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Lightning Carpet Care

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 401 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lightning Carpet Care is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lightning Carpet Care is better than —% of carpet cleaning.–
—

Reviews for your job

Customers hired Lightning Carpet Care for 5 kinds of job.

Lightning Carpet Care for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 157

All 24 Google reviews tagged “Area rug cleaning”

KatherineLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always professional - fantastic service!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Eli at Lighting Carpet is the best at what he does! Don’t hesitate to give him a call if you need your carpets, furniture, floors or grout cleaned. Oh, and he can patch carpet too! Qualifying work on all fronts! Thank you Eli!

Carpet steam cleaningArea rug cleaning
NatalieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had 3 used area rugs. Eli came over and cleaned all three. Each one was made differently. Very nice and professional to deal with. I highly recommend.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
BobLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Eli and crew came to the house for carpets, tile and to take a wool area rug for cleaning. The place looks like we got new floors. Thanks Lightning!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Cynthia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and did a great job on my rugs. Prompt and courteous. I am having him come back to clean my white vinyl fence! Would recommend 100%

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lightening did an amazing job for us

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
KimberlyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli was awesome! We have 2 kids and a dog who have loved our furniture hard. He made everything, indoors and out, look like new!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Sarah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli was fantastic! As a first time customer, I called and explained the situation and what I needed soon and why, he was out next day. He's friendly, kind, did a stellar job, reasonably price and on time. Top notch service and quality! Highly recommend!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
DGLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, timely, effective service. Very informative too. Highly recommend.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
MajaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Eli was highly recommended by a flooring vendor and did not disappoint. Need to support the business where owner goes beyond the norm to make the service excellent!

Area rug cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I chose Lightening Carpet Care on the referral of a friend and neighbors. So thankful I did! Was on the schedule for area rugs pick-up in a timely manner, quick turn-around time, and delivered back looking great! Even had him come back to clean our sofa and loveseat. I definitely recommend this business!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Iglesia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent job, very responsable, reliable. Simply the best carpet service out there.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
GCP1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company! We were pleased with their service. Eli was very professional; he came on time and did an excellent job. We recommend him and plan to continue using his services in the future.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Quality
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Was very pleased with the work that Eli did on our rugs and he, showed us how. to keep them in good condition the pros and the cons. Will definitely use Lightning again for all my floors need.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
JillLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We hired Eli to sanitize and deodorize disgusting pet vomit and diarrhea stains and, if possible, to remove the stains left behind on my parents' area rugs and bedroom carpeting when their dog was ill for a week. We could not be happier with the outcome of Eli's work. He went way more than an extra mile to make us…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli did a great job cleaning our carpets, area rugs, and office chair today. He is very professional and communicates well. Overall, he did a great job and I completely understand why he has so many great reviews. I will without a doubt have him clean our carpets again for us in the future!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Joni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli did an amazing job on a sofa and two rugs for us. The rugs look like new and the much loved and used sofa has gotten a reprieve! Communication and professionalism A+!!!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Platinum1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service. quick, solid work. Highly recommend this company to anyone in the market.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kevin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Recently hire Lightning Carpet Care to clean the carpets throughout my home. While doing a google search on reputable carpet cleaners in the area, I noticed Lightning Carpet Care had 5 star ratings on every review given. Being the skeptic that I am, I question the legitimacy of the ratings. After making my…

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
JasonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service on our white area rug, looks brand new! Very professional, helpful, and responsive to all of our questions and concerns.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ClaireLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
CalebLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality

Price

$474+71% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning88$170–$340
Pet stain & odor removal46$153–$366
Upholstery cleaning28$189–$377
Area rug cleaning24$176–$453
Carpet steam cleaning16$170–$371

Compare with