Experts Reviews · Company report
Lightning Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Lightning Carpet Care

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 401 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lightning Carpet Care is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lightning Carpet Care is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Lightning Carpet Care for 5 kinds of job.

Lightning Carpet Care for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 180

All 88 Google reviews tagged “General carpet cleaning” · showing 40

Vanessa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We recently purchased a new home and had Eli clean the tile/grout as well as carpeted areas. Our home looks amazing and I would highly recommend them to anyone needing this type of service. Excellent communication throughout the entire process!

Reasonable priceGeneral carpet cleaningService not listed
Ron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lightning C/C is our go to professional service. WE have used them the last 3 yrs. we cleaned our home. Eli has done an outstanding job and we will continue to use them in the future A1 pro. service..

General carpet cleaning
GregLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Phenomenal service, called to setup the time to arrive and showed up when he said he would be there which is becoming more unknown with many other services/companies. Extremely polite and wanted to ensure everything was taken care of above and beyond. Lastly he was knowledgeable and able to speak to everything wrong…

Upholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
KatherineLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always professional - fantastic service!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
GloriaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It was very pleasant to have this company performing a job in my house. My carpet need it a pet treatment and everything was perfect after. They also make sure your house doesn't get dirty while they use and move their equipment. Thanks

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Eli is the best carpet care service provider in my humble opinion. He is prompt and very efficient. We had a stain in our bedroom that the big steamer guys couldn’t touch and he got rid of it in minutes. His pricing is fair and the work is second to none. You can’t go wrong with Lightning Carpet Care!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
VictorLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hassle free process.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Vanessa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Eli is very professional and always does a great job.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
BobLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Eli and crew came to the house for carpets, tile and to take a wool area rug for cleaning. The place looks like we got new floors. Thanks Lightning!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Dixie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome job cleaning my carpet. Highly recommend using this company. On time, professional & skilled...trifecta!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
RichLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lightning is great and the technicians are always nice and responsive. They did a great job today!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Dede8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the carpet in my dad’s entire home cleaned after a water leak. Eli was very timely, thorough, and did an excellent job. The communication was professional. The carpet looks almost like new. I highly recommend this company.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Joey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exceptional Workmanship at a very fair price. I use them for Bryan Plumbing and our Clients could not be happier.

General carpet cleaning+ Quality
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Beyond impressed with the level of service I received. Eli was quick to respond and showed up on time. He went above and beyond to get the floors looking like new again, no easy feat when they hadn’t been professionally cleaned in 15 years! Highly recommend them!!!

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism
Nanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great service and quality work! Excellent job removing stains from carpet. Very professional and would highly recommend.

General carpet cleaning
Kelda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli was very professional, knowledgeable and skilled in cleaning our carpets prior to moving out of our rental property. We will definitely be using their services in the future and refer our friends and family.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lightening did an amazing job for us

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
AlexLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very prompt, responsive & professional. Got me scheduled within 1 day, terrific! Will use again & recommend to my real estate clients. Thank you!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Isaac1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best! Knows what he is doing and so professional. We had our floors cleaned and he did such an amazing job.

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
MartiLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

As a property manager, I have dealt with numerous companies-both good and bad, expensive & cheap, and Lightning Carpet surpassed all of them! The tile grout came out like new and I was truly amazed at how good the carpet cleaned. Eli, you are a gem!

General carpet cleaningService not listed
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We were in a nearby RV park getting ready to head north for the summer. Eli came to our site on time and did a great job of cleaning our carpet. Very polite, professional and friendly. I would gladly recommend him for carpet cleaning service and will call him again when we are in the area and need his services.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli was prompt, knowledgeable, and offers cleaning at a good value. He got stains out that I didn't think would come out.

General carpet cleaning+ Punctuality+ Professionalism
DGLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, timely, effective service. Very informative too. Highly recommend.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Judy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli did a great job and came back to re treat one spot.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Autumn14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’m a realtor in South Lake And West Orange County. I’ve hired Eli multiple times to spruce up homes before they hit the market. He always goes above and beyond to make sure everything smells good and looks fresh! He will even tell you if it’s not worth salvaging! Super friendly and enjoyable to work with!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
StaceyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Lightning Carpet Care. As a Real Estate professional we utilize their services quite often. They are always prompt. Successfully complete work that is quoted, always fulfulling what they say they will do with efficiency, and quality. Not only have they done carpet cleaning for me, they have…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
EricLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Eli was professional, knowledgeable, and responsive. Clean and fresh carpet! Great job!

General carpet cleaningPet stain & odor removal
Tiki8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli was responsive and kept us informed as to an accurate arrival time. He is professional in addition to equipment. Highly recommend and carpets look great!

General carpet cleaning+ Responsiveness
MikeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Man this guy is on fire… Anytime I need him, he goes above and beyond what is asked or even expected. Highly highly recommended

General carpet cleaning
MariaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Eli always exceeds our expectations. We have used his services a couple of times in different properties. Professional, thorough, detail oriented and knowledgeable in his area of expertise. Lightning carpet cleaning solution is a life saver and has helped maintain our carpet and keep it from stains. This time he…

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ely is always right on schedule and a pleasure to deal with. I have had my home serviced by him for the last 3 years. I highly recommend 100% for anyone.

General carpet cleaningUpholstery cleaningPet stain & odor removal
m9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli was very professional and guided me through each service provided and its purpose for it. Highly recommend.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Iglesia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent job, very responsable, reliable. Simply the best carpet service out there.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
kourtkourt37Local Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli came on schedule and was quick. He removed stains that competitors could not. I have gotten the carpet cleaned a few times and thought some things were permanent. Not only was he phenomenal but affordable too. I would recommend him to anyone looking for a good quality clean.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
GCP1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company! We were pleased with their service. Eli was very professional; he came on time and did an excellent job. We recommend him and plan to continue using his services in the future.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Quality
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Extremely pleased with the services I received from Lightning. Carpet Care. Called at the last minute, and Eli was able to squeeze me in, so happy that he did. Our carpets never looked so clean!! Will definitely use Lightening Carpet Care and recommend them to everyone we know!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
GuillermoLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli was super professional and came out within days of calling because we needed his service prior to leaving our rental. Did an excellent job! Highly recommend!

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
TLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli is a expert at cleaning carpets and tile. Honorable and dependable, Eli gave us excellent service at a fair price. We are very satisfied and highly recommend.

General carpet cleaning+ Professionalism
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Eli is AMAZING!!!! He cleaned a family house that is being sold which had several old pet stains and traffic stains. We didn’t think he could restore the carpet but HE DID!!! He cleaned all the tile floors as well and they look new. We didn’t even realize the original grout color was different. I would highly…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Eli did a great job, stretched and repaired carpet prior to cleaning. Great service!

General carpet cleaningService not listed

Show more general carpet cleaning reviews (48 more) →

Price

$474+71% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning88$170–$340
Pet stain & odor removal46$153–$366
Upholstery cleaning28$189–$377
Area rug cleaning24$176–$453
Carpet steam cleaning16$170–$371

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