Experts Reviews · Company report
Lightning Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Lightning Carpet Care

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 401 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lightning Carpet Care is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lightning Carpet Care is better than —% of carpet cleaning.–
—

Reviews for your job

Customers hired Lightning Carpet Care for 5 kinds of job.

Lightning Carpet Care for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 167

All 46 Google reviews tagged “Pet stain & odor removal” · showing 20

GloriaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It was very pleasant to have this company performing a job in my house. My carpet need it a pet treatment and everything was perfect after. They also make sure your house doesn't get dirty while they use and move their equipment. Thanks

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eli was professional and courteous. I would use them again and recommend to others.

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
BobLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Eli and crew came to the house for carpets, tile and to take a wool area rug for cleaning. The place looks like we got new floors. Thanks Lightning!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Brittany13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eli was awesome! He was able to remove pet stains/odors that had been there for months. Very happy with the service and would definitely book with them again!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
RichLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lightning is great and the technicians are always nice and responsive. They did a great job today!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Beyond impressed with the level of service I received. Eli was quick to respond and showed up on time. He went above and beyond to get the floors looking like new again, no easy feat when they hadn’t been professionally cleaned in 15 years! Highly recommend them!!!

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism
JulianaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cat had been peeing in carpet for months, none of the products I tried would get the smell out or stop him from going again. Eli came to do a consultation, gave me a fair price and a very honest evaluation about cat odors. He cleaned the carpet two days ago and I am happy to say that I don’t smell cat yet! We’ll see…

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cynthia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and did a great job on my rugs. Prompt and courteous. I am having him come back to clean my white vinyl fence! Would recommend 100%

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lightening did an amazing job for us

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
CraigLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did a great job.

Pet stain & odor removal
AlexLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very prompt, responsive & professional. Got me scheduled within 1 day, terrific! Will use again & recommend to my real estate clients. Thank you!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Isaac1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best! Knows what he is doing and so professional. We had our floors cleaned and he did such an amazing job.

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
DGLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, timely, effective service. Very informative too. Highly recommend.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Judy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli did a great job and came back to re treat one spot.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Autumn14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’m a realtor in South Lake And West Orange County. I’ve hired Eli multiple times to spruce up homes before they hit the market. He always goes above and beyond to make sure everything smells good and looks fresh! He will even tell you if it’s not worth salvaging! Super friendly and enjoyable to work with!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
StaceyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Lightning Carpet Care. As a Real Estate professional we utilize their services quite often. They are always prompt. Successfully complete work that is quoted, always fulfulling what they say they will do with efficiency, and quality. Not only have they done carpet cleaning for me, they have…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
EricLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Eli was professional, knowledgeable, and responsive. Clean and fresh carpet! Great job!

General carpet cleaningPet stain & odor removal
MajaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Eli was highly recommended by a flooring vendor and did not disappoint. Need to support the business where owner goes beyond the norm to make the service excellent!

Area rug cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
BrianLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ely is always right on schedule and a pleasure to deal with. I have had my home serviced by him for the last 3 years. I highly recommend 100% for anyone.

General carpet cleaningUpholstery cleaningPet stain & odor removal
m9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli was very professional and guided me through each service provided and its purpose for it. Highly recommend.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (26 more) →

Price

$474+71% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning88$170–$340
Pet stain & odor removal46$153–$366
Upholstery cleaning28$189–$377
Area rug cleaning24$176–$453
Carpet steam cleaning16$170–$371

Compare with