Experts Reviews · Company report
Lightning Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Lightning Carpet Care

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 401 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lightning Carpet Care is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lightning Carpet Care is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Lightning Carpet Care for 5 kinds of job.

Lightning Carpet Care for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 167

All 46 Google reviews tagged “Pet stain & odor removal”

GloriaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It was very pleasant to have this company performing a job in my house. My carpet need it a pet treatment and everything was perfect after. They also make sure your house doesn't get dirty while they use and move their equipment. Thanks

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eli was professional and courteous. I would use them again and recommend to others.

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
BobLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Eli and crew came to the house for carpets, tile and to take a wool area rug for cleaning. The place looks like we got new floors. Thanks Lightning!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Brittany13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eli was awesome! He was able to remove pet stains/odors that had been there for months. Very happy with the service and would definitely book with them again!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
RichLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lightning is great and the technicians are always nice and responsive. They did a great job today!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Beyond impressed with the level of service I received. Eli was quick to respond and showed up on time. He went above and beyond to get the floors looking like new again, no easy feat when they hadn’t been professionally cleaned in 15 years! Highly recommend them!!!

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism
JulianaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cat had been peeing in carpet for months, none of the products I tried would get the smell out or stop him from going again. Eli came to do a consultation, gave me a fair price and a very honest evaluation about cat odors. He cleaned the carpet two days ago and I am happy to say that I don’t smell cat yet! We’ll see…

Pet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cynthia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and did a great job on my rugs. Prompt and courteous. I am having him come back to clean my white vinyl fence! Would recommend 100%

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lightening did an amazing job for us

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
CraigLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did a great job.

Pet stain & odor removal
AlexLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very prompt, responsive & professional. Got me scheduled within 1 day, terrific! Will use again & recommend to my real estate clients. Thank you!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Isaac1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best! Knows what he is doing and so professional. We had our floors cleaned and he did such an amazing job.

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
DGLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, timely, effective service. Very informative too. Highly recommend.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Judy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli did a great job and came back to re treat one spot.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Autumn14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’m a realtor in South Lake And West Orange County. I’ve hired Eli multiple times to spruce up homes before they hit the market. He always goes above and beyond to make sure everything smells good and looks fresh! He will even tell you if it’s not worth salvaging! Super friendly and enjoyable to work with!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
StaceyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Lightning Carpet Care. As a Real Estate professional we utilize their services quite often. They are always prompt. Successfully complete work that is quoted, always fulfulling what they say they will do with efficiency, and quality. Not only have they done carpet cleaning for me, they have…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
EricLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Eli was professional, knowledgeable, and responsive. Clean and fresh carpet! Great job!

General carpet cleaningPet stain & odor removal
MajaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Eli was highly recommended by a flooring vendor and did not disappoint. Need to support the business where owner goes beyond the norm to make the service excellent!

Area rug cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
BrianLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ely is always right on schedule and a pleasure to deal with. I have had my home serviced by him for the last 3 years. I highly recommend 100% for anyone.

General carpet cleaningUpholstery cleaningPet stain & odor removal
m9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli was very professional and guided me through each service provided and its purpose for it. Highly recommend.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I chose Lightening Carpet Care on the referral of a friend and neighbors. So thankful I did! Was on the schedule for area rugs pick-up in a timely manner, quick turn-around time, and delivered back looking great! Even had him come back to clean our sofa and loveseat. I definitely recommend this business!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
GCP1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company! We were pleased with their service. Eli was very professional; he came on time and did an excellent job. We recommend him and plan to continue using his services in the future.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Quality
GuillermoLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli was super professional and came out within days of calling because we needed his service prior to leaving our rental. Did an excellent job! Highly recommend!

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Eli is AMAZING!!!! He cleaned a family house that is being sold which had several old pet stains and traffic stains. We didn’t think he could restore the carpet but HE DID!!! He cleaned all the tile floors as well and they look new. We didn’t even realize the original grout color was different. I would highly…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
JillLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We hired Eli to sanitize and deodorize disgusting pet vomit and diarrhea stains and, if possible, to remove the stains left behind on my parents' area rugs and bedroom carpeting when their dog was ill for a week. We could not be happier with the outcome of Eli's work. He went way more than an extra mile to make us…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
SonyaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our carpet was in bad shape needing stretched and lots of pet stains. Eli was very professional and extremely quick while doing a perfect job. The carpet came out great. Way better than expected. Highly recommend him!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lauren10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was really happy with their service, they were able to stretch my carpet and clean my pet stains. Quality work 👍

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli did a great job cleaning our carpets, area rugs, and office chair today. He is very professional and communicates well. Overall, he did a great job and I completely understand why he has so many great reviews. I will without a doubt have him clean our carpets again for us in the future!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very good service and great jib.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Sonia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli was very professional and friendly. I had a lot of stains and spots. Now my carpet looks terrific and he even left me a bottle of Spot Pro. Thanks Eli!

General carpet cleaningPet stain & odor removalService not listed+ Punctuality+ Quality+ Professionalism
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Eli before and as usual he surpassed our expectations. The carpets are beautiful and the sofa is pristine. Always good value and great service.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Joni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli did an amazing job on a sofa and two rugs for us. The rugs look like new and the much loved and used sofa has gotten a reprieve! Communication and professionalism A+!!!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli was great and very detailed and the carpets look like new and smell great! We will definitely use him again!

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Platinum1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service. quick, solid work. Highly recommend this company to anyone in the market.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very pleased with this company. Eli did a very thorough cleaning of my tile floors and pet stains on carpet in several rooms. I would use his services again and recommend to friends and family.

Pet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
MadinaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli is trustworthy and did a great job on my clients carpets. They said the best thing was that carpets were dry under 1 hour and they didn’t have to wait to walk on it .

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Eli was very professional and did an excellent job. He explained everything he was doing and suggested the best treatment for my issues. Highly recommend!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sheila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Lightning Carpet Care provides excellent service for all of my flooring and upholstery cleaning needs. My carpets look brand new.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Melanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Amazing service!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality
CarolinaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent service, very punctual, recommend 100%

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We needed service quickly and Eli came and was able to accommodate are time frame. Thank you

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
RomanLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Pet stain & odor removal+ Quality+ Professionalism+ Value
Phil7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ellen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Shannon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$474+71% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning88$170–$340
Pet stain & odor removal46$153–$366
Upholstery cleaning28$189–$377
Area rug cleaning24$176–$453
Carpet steam cleaning16$170–$371

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