Experts Reviews · Company report
Lightning Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Lightning Carpet Care

Mount Dora, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 401 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lightning Carpet Care is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lightning Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lightning Carpet Care is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Lightning Carpet Care for 5 kinds of job.

Lightning Carpet Care for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$189–$377
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 164

All 28 Google reviews tagged “Upholstery cleaning”

GregLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Phenomenal service, called to setup the time to arrive and showed up when he said he would be there which is becoming more unknown with many other services/companies. Extremely polite and wanted to ensure everything was taken care of above and beyond. Lastly he was knowledgeable and able to speak to everything wrong…

Upholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kim14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Reliable, honest, friendly, quality!!!

Upholstery cleaning
Connie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I am a returning customer for upholstery and floor cleaning. Eli is honest, hardworking, courteous, and professional. His services are very affordable and thorough. I will definitely be calling him again.

Upholstery cleaning
Vanessa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eli was great to work with! Very professional and did an amazing job on my sectional. My 8 year old sectional looks brand new. I would highly recommend this company to my family and friends.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
RichLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lightning is great and the technicians are always nice and responsive. They did a great job today!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased! Excellent job overall. Would definele recommend them.

Upholstery cleaningMattress cleaning
Leslie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli worked wonders on my outdoor furniture. He was prompt, thorough and the results were remarkable. He cleaned and conditioned all of the cushions for an extremly reasonable price. He also did a wonderful job on fabric chairs in my dining room. They are several years old and looked like new. Loved the results so…

Upholstery cleaning+ Responsiveness+ Quality+ Professionalism
KimberlyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli was awesome! We have 2 kids and a dog who have loved our furniture hard. He made everything, indoors and out, look like new!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Isaac1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best! Knows what he is doing and so professional. We had our floors cleaned and he did such an amazing job.

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
AmandaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Referred to this company by a close friend… 💜 Eli was courteous, efficient, and communicative from start to finish. He was able to provide an estimate based on photos of the carpets I wanted done, which was awesome to be able to know beforehand. He had open availability the week of, and was very informative on…

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Sarah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eli was fantastic! As a first time customer, I called and explained the situation and what I needed soon and why, he was out next day. He's friendly, kind, did a stellar job, reasonably price and on time. Top notch service and quality! Highly recommend!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
DGLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, timely, effective service. Very informative too. Highly recommend.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
MariaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Eli always exceeds our expectations. We have used his services a couple of times in different properties. Professional, thorough, detail oriented and knowledgeable in his area of expertise. Lightning carpet cleaning solution is a life saver and has helped maintain our carpet and keep it from stains. This time he…

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
BrianLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ely is always right on schedule and a pleasure to deal with. I have had my home serviced by him for the last 3 years. I highly recommend 100% for anyone.

General carpet cleaningUpholstery cleaningPet stain & odor removal
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I chose Lightening Carpet Care on the referral of a friend and neighbors. So thankful I did! Was on the schedule for area rugs pick-up in a timely manner, quick turn-around time, and delivered back looking great! Even had him come back to clean our sofa and loveseat. I definitely recommend this business!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Extremely pleased with the services I received from Lightning. Carpet Care. Called at the last minute, and Eli was able to squeeze me in, so happy that he did. Our carpets never looked so clean!! Will definitely use Lightening Carpet Care and recommend them to everyone we know!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Annabelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli is a professional. He was on time and did what he said he would. I had a difficult stain to remove and he was able to get the stain out. I’m very pleased with the outcome and would highly recommend his services. I will definitely be working with Eli again personally and will be recommending his services to all…

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli did a great job cleaning our carpets, area rugs, and office chair today. He is very professional and communicates well. Overall, he did a great job and I completely understand why he has so many great reviews. I will without a doubt have him clean our carpets again for us in the future!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Eli before and as usual he surpassed our expectations. The carpets are beautiful and the sofa is pristine. Always good value and great service.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Joni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli did an amazing job on a sofa and two rugs for us. The rugs look like new and the much loved and used sofa has gotten a reprieve! Communication and professionalism A+!!!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Eli was absolutely amazing our carpet looks like new!! It’s 4 years old and Lightning carpet care came in and saved the day !! Amazing results he is very knowledgeable about carpet care and stains!! Wonderful to work with would recommend him to everybody!!!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
Sheila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Lightning Carpet Care provides excellent service for all of my flooring and upholstery cleaning needs. My carpets look brand new.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Melanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Amazing service!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality
Dennis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Eli was our service tech. He was prompt and communicated everything very clearly. The service was done on time for a good value price and exceeded our expectations. We would definitely use them again in the future.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
ElectricalLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Shauna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

$474+71% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning88$170–$340
Pet stain & odor removal46$153–$366
Upholstery cleaning28$189–$377
Area rug cleaning24$176–$453
Carpet steam cleaning16$170–$371

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