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Lil Chiefs Child Care Center

Day care center · Moses Lake, WA · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%59+37.5Reliability 28%54+15.2Replies to reviews 8%42+3.5Experts Score= 56Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 25 child care agenciesPosition by Experts Score among all companies we track in this category. · better than 8%
4.5 ★★★★★ 23 Google reviews
87%five-star reviews
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
May 2024latest review

Lil Chiefs Child Care Center at a glance

Lil Chiefs Child Care Center holds a 4.5-star rating from 23 Google reviews, with the majority of feedback praising the staff's compassionate interactions and the positive, loving environment created for children of various ages. Reviewers frequently highlight the facility as a safe space where providers are responsive to individual needs and maintain a friendly atmosphere for both kids and adults. However, two one-star reviews allege dishonesty regarding incident reporting and management conduct, noting that a child left the program after only three days.

  • Google rating: 4.5 out of 5 from 23 reviews (87% five-star).
  • Reviews on this page: 23 Google reviews (20 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: May 25, 2024.
  • Service: Child Care Agency serving Moses Lake, Washington.

Data from Google, last updated October 25, 2026.

Score profile vs other child care agencies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.

Satisfaction59Reliability54Craft & service–Value–Momentum–Replies to reviews42Satisfaction: 59 (median 79)Reliability: 54 (median 71)Replies to reviews: 42 (median 84)
Lil Chiefs Child Care CenterChild Care Agencies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lil Chiefs Child Care Center: 59/100 on this factor. Category median: 79.C
59
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lil Chiefs Child Care Center: 54/100 on this factor. Category median: 71.C
54
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lil Chiefs Child Care Center: 42/100 on this factor. Category median: 84.C
42

Bar = this company · dark tick = category median.

Star ratings

23 Google reviews we collected

  • 5 stars2087%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star313%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise1185%
  • Complaints215%

Topic share

How often each topic comes up in the written reviews

  • Would recommend754%
  • Staff & attitude323%
  • Speed & response215%
  • Honesty & trust18%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Totally recommend.”
  • “Very caring compassionate staff.”
  • “The child care providers are responsive to the needs of each child.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

ToniaLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I love this daycare. Very caring compassionate staff. I wouldn’t take my kids or grandkids anywhere else.

Lilly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I think Lil Chiefs Day Care Center is an awesome place to take your kids to ,they always meet my kids needs my kid comes home happy from leaving that place

Hassan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great Staff and a Great place for the little tots. Totally recommend. 5 stars isn't enough they need 10 stars.

Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Lil Chief's Child Care is all around 5 star worthy. The staff as a whole have a great attitude, loving atmosphere for the kids, and a great environment for adults and all kids that enter.

Estefania1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Such a great environment for the kids and very loving teachers. Highly recommend!

Marissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Such a lovely facility, The staff is amazing and interact so well with the children. The owner is amazing and goes above and beyond for her staff and the children☺️

Customer reviews

4.5 ★★★★★ 23 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Tonia ZarateLocal Guide · 69 reviewsTotal number of Google reviews Tonia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love this daycare. Very caring compassionate staff. I wouldn’t take my kids or grandkids anywhere else.

Krystal3 reviewsTotal number of Google reviews Krystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My kid only lasted three days here, never again. Update: This day care is shady and they lie. Please be aware. You can read my story on my FB Krystal Billbe. I provide photos to back up my truth. I’m still in disbelief that the manager would lie and post about on their FB page that none of this happened when it did happened. You can read my post and there’s then compare. Some short context my son was here for three days, the third day at pick up had a swollen left red eye. No phone call was made to me to let me know about his eye so I could seek medical treatment right away when necessary. There were different stories being told on what happened, so I got CPS involved in hopes they would look at videos however no videos were viewed. (Proof of that on my FB post). You can get your employees and friends to up your rating on google from the original rating which was a 2.3. You will always be a one star to me. I would advise parents to find another daycare as there are good ones out there. It only took three days to get a bad vibe. Very concerning that the manager would lie. It’s not defamation if I can provide proof. ;)

Lilly1 reviewTotal number of Google reviews Lilly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I think Lil Chiefs Day Care Center is an awesome place to take your kids to ,they always meet my kids needs my kid comes home happy from leaving that place

Maleena Lopez1 reviewTotal number of Google reviews Maleena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Will always recommend Lil Chiefs! Such a positive environment for the kiddos.

Hassan Davis1 reviewTotal number of Google reviews Hassan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Staff and a Great place for the little tots. Totally recommend. 5 stars isn't enough they need 10 stars.

Nicole J Lopez1 reviewTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lil Chief's Child Care is all around 5 star worthy. The staff as a whole have a great attitude, loving atmosphere for the kids, and a great environment for adults and all kids that enter.

Patricia Lopez2 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best Day Care in the Basin highly recommend. Makes the kids feel at home.

Cierra Nevarez8 reviewsTotal number of Google reviews Cierra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff is amazing!

Nancy Hernandez1 reviewTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really great staff! Great with the kids.

lucas manuel jara1 reviewTotal number of Google reviews lucas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staff is super friendly! Daughter loves going, definitely recommend 100%

Lil Chiefs Child Care Center on Google Maps →

Business details

  • Address: 416 S Western Ave # D, Moses Lake, WA 98837
  • Phone: (509) 766-6622
  • Service area: Moses Lake, WA