Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Lili Salon Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%9+1.3Replies to reviews 7%73+5.2Craft & service penalty93−0.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Lili Salon Spa

Chaska, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.8★ from 889 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lili Salon Spa is better than 86% of beauty salons.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lili Salon Spa is better than 77% of beauty salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lili Salon Spa is better than 93% of beauty salons.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lili Salon Spa is better than 9% of beauty salons.F
9
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lili Salon Spa is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lili Salon Spa is better than 73% of beauty salons.B
73

Reviews for your job

Customers hired Lili Salon Spa for 8 kinds of job.

Lili Salon Spa for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.77
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$99
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 53

All 77 Google reviews tagged “Blowouts” · showing 20

Lori15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Talented and friendly staff. Douglas is gifted at cut and color! Amazing person.

Paid $200+Shampoo & conditioningBlowoutsEyebrow shaping
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Heather always does an amazing job. Been going to get for years!

Paid $200+Shampoo & conditioningBlowoutsHaircut
Gregory7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

There is nobody better than Ian! He is without a fought not only a great stylist, he becomes your friend. I will recommend him to all my friends and neighbors.

Paid $80–100Shampoo & conditioningBlowouts
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

As always Jaime is the best. She always makes me feel better when I leave.

Paid $40–60Shampoo & conditioningBlowoutsHaircut
Betsy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cassie is the BEST

Paid $100–120Blowouts
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Heather is FANTASTIC!!!!

Paid $200+Shampoo & conditioningBlowoutsHairstyling
CarrieLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Shawn L. Was just outstanding. My hair is gorgeous.

Customer photo from Carrie's review
Paid $60–80Shampoo & conditioningBlowouts
Sherry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Seanne is amazing. Can’t thank her enough!

Paid $200+BlowoutsHaircutHair extensions
Dawn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent salon!! Was on work trip and needed hair done - a great color by nathalia and excellent new cut and style by Caitlin!!!

Paid $160–180Shampoo & conditioningBlowoutsHaircut
Eileen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jaimie is great!

Paid $80–100Shampoo & conditioningBlowoutsHaircut
K11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a blowout with curls and makeup done for special event. Everything turned out amazing! I would definitely go here again.

BlowoutsMakeup services
DianeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anne is THE BEST! I had a great conversation with Anne as she helped me with a color correction and cut/blowout. She is soooo good!! Loving my new hair! The check-in/check-out process was super friendly too.

Paid $200+BlowoutsHaircutService not listed
Virginia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mai became my new stylist November 2025. I am very pleased with the hair cut and styling she has provided. She provides a great experience for me and I sincerely appreciate her.

Paid $100–120Shampoo & conditioningBlowoutsHaircut
Anne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It is always a great visit to the salon, Douglas is great and the staff from checking to check out is so friendly and efficient. Thank you for great relaxing visit. I am never disappointed. Thank you Douglas.

Shampoo & conditioningBlowouts
Piper4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My stylist Belle is INCREDIBLE!!! I’m VERY picky about my hair and am constantly jumping around hair stylists because it’s never been quite right. She did EXACTLY what I asked for it looked identical to the pictures I showed her. Plus she is just the kindest and sweetest woman!!

Customer photo from Piper's review
Paid $60–80BlowoutsHaircut
Maureen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've been a Lili Salon Spa client for more than 15 years, and have had my hair cut by several stylists - all consistently excellent. However, Ian stands out amongst them all - - - he's the most skilled and gifted haircutter/stylist I've ever had, he's professional, he's client-focused and he's a genuinely good…

Paid $140–160Shampoo & conditioningBlowoutsHaircut
Kari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Heather was really great! Had a hard week and decided to get a blowout as a treat before a Friday afternoon wedding. She did the best job! It was perfect. Will do this again for sure!

Paid $100–120Shampoo & conditioningBlowouts
Mariah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I always have a good experience at Lili. I got the deluxe head spa by Tori and it was so relaxing. I left with my hair looking healthy and beautiful and the blowout looked so nice!

Paid $200+BlowoutsService not listed
Alyson10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I will definitely be coming back. Kiarra did an amazing job and anticipated exactly what I wanted.

Paid $40–60Shampoo & conditioningBlowoutsHaircut
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I really enjoyed the services (hair cut and treatment). I had a bad head ache at the beginning and the head massage helped me to reduce it significantly. Thank you Faye.

Paid $80–100Shampoo & conditioningBlowoutsHaircut

Show more blowouts reviews (57 more) →

Price

$116+43% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut242$32–$79
Shampoo & conditioning180$63–$139
Hairstyling85$30–$79
Blowouts77$43–$99
Manicure68$48–$79
Pedicure63$45–$81
Massage35$108–$168
Balayage26$170–$371

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