Experts Reviews · Company report
Lili Salon Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%9+1.3Replies to reviews 7%73+5.2Craft & service penalty93−0.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Lili Salon Spa

Chaska, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.8★ from 889 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lili Salon Spa is better than 86% of beauty salons.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lili Salon Spa is better than 77% of beauty salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lili Salon Spa is better than 93% of beauty salons.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lili Salon Spa is better than 9% of beauty salons.F
9
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lili Salon Spa is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lili Salon Spa is better than 73% of beauty salons.B
73

Reviews for your job

Customers hired Lili Salon Spa for 8 kinds of job.

Lili Salon Spa for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.77
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$99
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 53

All 77 Google reviews tagged “Blowouts” · showing 40

Lori15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Talented and friendly staff. Douglas is gifted at cut and color! Amazing person.

Paid $200+Shampoo & conditioningBlowoutsEyebrow shaping
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Heather always does an amazing job. Been going to get for years!

Paid $200+Shampoo & conditioningBlowoutsHaircut
Gregory7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

There is nobody better than Ian! He is without a fought not only a great stylist, he becomes your friend. I will recommend him to all my friends and neighbors.

Paid $80–100Shampoo & conditioningBlowouts
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

As always Jaime is the best. She always makes me feel better when I leave.

Paid $40–60Shampoo & conditioningBlowoutsHaircut
Betsy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cassie is the BEST

Paid $100–120Blowouts
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Heather is FANTASTIC!!!!

Paid $200+Shampoo & conditioningBlowoutsHairstyling
CarrieLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Shawn L. Was just outstanding. My hair is gorgeous.

Customer photo from Carrie's review
Paid $60–80Shampoo & conditioningBlowouts
Sherry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Seanne is amazing. Can’t thank her enough!

Paid $200+BlowoutsHaircutHair extensions
Dawn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent salon!! Was on work trip and needed hair done - a great color by nathalia and excellent new cut and style by Caitlin!!!

Paid $160–180Shampoo & conditioningBlowoutsHaircut
Eileen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jaimie is great!

Paid $80–100Shampoo & conditioningBlowoutsHaircut
K11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a blowout with curls and makeup done for special event. Everything turned out amazing! I would definitely go here again.

BlowoutsMakeup services
DianeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anne is THE BEST! I had a great conversation with Anne as she helped me with a color correction and cut/blowout. She is soooo good!! Loving my new hair! The check-in/check-out process was super friendly too.

Paid $200+BlowoutsHaircutService not listed
Virginia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mai became my new stylist November 2025. I am very pleased with the hair cut and styling she has provided. She provides a great experience for me and I sincerely appreciate her.

Paid $100–120Shampoo & conditioningBlowoutsHaircut
Anne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It is always a great visit to the salon, Douglas is great and the staff from checking to check out is so friendly and efficient. Thank you for great relaxing visit. I am never disappointed. Thank you Douglas.

Shampoo & conditioningBlowouts
Piper4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My stylist Belle is INCREDIBLE!!! I’m VERY picky about my hair and am constantly jumping around hair stylists because it’s never been quite right. She did EXACTLY what I asked for it looked identical to the pictures I showed her. Plus she is just the kindest and sweetest woman!!

Customer photo from Piper's review
Paid $60–80BlowoutsHaircut
Maureen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've been a Lili Salon Spa client for more than 15 years, and have had my hair cut by several stylists - all consistently excellent. However, Ian stands out amongst them all - - - he's the most skilled and gifted haircutter/stylist I've ever had, he's professional, he's client-focused and he's a genuinely good…

Paid $140–160Shampoo & conditioningBlowoutsHaircut
Kari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Heather was really great! Had a hard week and decided to get a blowout as a treat before a Friday afternoon wedding. She did the best job! It was perfect. Will do this again for sure!

Paid $100–120Shampoo & conditioningBlowouts
Mariah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I always have a good experience at Lili. I got the deluxe head spa by Tori and it was so relaxing. I left with my hair looking healthy and beautiful and the blowout looked so nice!

Paid $200+BlowoutsService not listed
Alyson10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I will definitely be coming back. Kiarra did an amazing job and anticipated exactly what I wanted.

Paid $40–60Shampoo & conditioningBlowoutsHaircut
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I really enjoyed the services (hair cut and treatment). I had a bad head ache at the beginning and the head massage helped me to reduce it significantly. Thank you Faye.

Paid $80–100Shampoo & conditioningBlowoutsHaircut
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very friendly. Helpful advise about hair products. Also, not pushy about buying. Felt so relaxed and very satisfied with service. Can't wait to come back .

Paid $40–60Shampoo & conditioningBlowoutsHairstyling
Molly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I love having Jamie color and cut my hair! The front desk girls were very friendly too.

Paid $200+Shampoo & conditioningBlowoutsHaircut
LauraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This was my first visit and I will definitely be booking again in the future. The staff was so welcoming and my stylist was attentive, very skilled and friendly! She gave me a cut and style that made me feel so well taken care of! I would definitely recommend booking a free 15 min consultation that they offer if it is your first time!

Paid $80–100Shampoo & conditioningBlowoutsHaircut
Helyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I’m a writer, and I don’t know enough superlatives to describe what Douglas did for me. He took my over-processed, brassy, ruined hair and transformed it into a gorgeous, multidimensional, healthy color. I had hoped for something decent looking (I knew it was going to be difficult), but Douglas didn’t just do…

Paid $200+Shampoo & conditioningBlowoutsHaircut
Melinda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Got a great cut from Faye today. Will definitely be back.

Paid $60–80Shampoo & conditioningBlowoutsHaircut
Heidi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great staff, clean salon and I have never been disappointed.

Shampoo & conditioningBlowoutsHaircut
Kirstin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Always love what Douglas does! So talented!

Paid $200+Shampoo & conditioningBlowoutsHaircut
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I visited Lili Salon today, and as always, Amy was absolutely amazing. She is friendly, genuine, and truly listens. I love how she gives personalized recommendations and explains the reasoning behind them so I always feel informed and confident. Amy took my hair from frail and damaged to healthy and strong, and her…

Paid $80–100Shampoo & conditioningBlowoutsHaircut
AbbieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Gina did my hair with such expectation of being the best! I can’t wait to have her do it again - Abbie M

Shampoo & conditioningBlowouts
Alejandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This salon is amazing! I love the welcoming atmosphere, customer service, ambiance, and the massaging chairs at the shampoo bowls! I always see Ben and he is incredible with color, cuts, and THE BEST blow out! Make sure you have somewhere to go after to show it off!

Shampoo & conditioningBlowoutsHaircut
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I cannot recommend Shelby enough!!!! She is extremely knowledgeable on all types of hair and really takes the time to listen to my hair needs. I left the salon feeling my best self!

Paid $100–120Shampoo & conditioningBlowoutsHaircut
Parama8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love this place and have been using your services for couple years now. I usually see Gina for anything to do with my hair styling coloring and guidance with my hair when required. One thing I can say, she has never failed me and never stops to amaze me how much she cares for her clients. Her knowledge about what…

Paid $80–100Shampoo & conditioningBlowouts
Shelli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been to many salons and have found it hard to get the results that I've liked when I look in the mirror. The results I was given at Lili Salon were what I've been looking for. So thankful for Mariah's foiling, blowout and product skill!

Paid $200+Shampoo & conditioningBlowouts
Lillian11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tori is amazing at color! I love my hair, she truly made me feel so confident and beautiful. I highly recommend her! 🩷🩷

BlowoutsBalayage
Sara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

Not great. My first time trying this salon. I was a few minutes late and the stylist I picked wouldn’t take me. They told me I could wait 15 more minutes for someone else, so I did. She was very nice but young and not very skilled yet. My hair was meh. They never offered me anything to drink, which I thought…

Paid $40–60Blowouts
AnissaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ben at Lili Salon is absolutely amazing!!! He did such a great job on special occasion blowouts for both my daughter and I. We love Lili!!

Paid $100–120Blowouts
Jody9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ann was amazing. She was very professional and courteous.

Blowouts
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My visit today was just wonderful… I needed a spring cleaning 🧹 I feel just great now 💜🐣

Paid $100–120Shampoo & conditioningBlowoutsEyebrow shaping
MargaretLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always on time , always professional , warm friendly atmosphere .

BlowoutsHairstylingHaircut
Les3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very pleasant, personable, friendly people and experience. We left very happy.

Paid $200+Shampoo & conditioningBlowoutsHaircut

Show more blowouts reviews (37 more) →

Price

$116+43% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut242$32–$79
Shampoo & conditioning180$63–$139
Hairstyling85$30–$79
Blowouts77$43–$99
Manicure68$48–$79
Pedicure63$45–$81
Massage35$108–$168
Balayage26$170–$371

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