How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%9+1.3Replies to reviews 7%73+5.2Craft & service penalty93−0.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORELili Salon Spa
Chaska, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.8★ from 889 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Reviews for your job
Customers hired Lili Salon Spa for 8 kinds of job.
Lili Salon Spa for haircut
Clear ✕All 242 Google reviews tagged “Haircut” · showing 100
I had a great experience at Lili Salon! Douglas did a fabulous job with my haircut & gave me great tips on stying & advice re my hair which I really appreciated! All of the staff were very friendly & helpful! Looking forward to my next appt!
Talented and friendly staff. Douglas is gifted at cut and color! Amazing person.
Heather always does an amazing job. Been going to get for years!
Always beautiful color and cut with Seanne and Cassie.
As always Jaime is the best. She always makes me feel better when I leave.
Johneil is the best. Simply put — his attention to detail is hard to come by in a barber these days. Thanks again. I’ll be back and spread the word!
i always look forward to a friendly greeting and a luxurious treatment by their highly skilled artists. (Thanks, Mai) Personable, Talented , Professional
Shawn made a recommendation while cutting my hair to add some highlights. Booked the color and received great service and styling advise.
Meg does a marvelous job and is a great conversationalist!
Amazing, new style Faye was super helpful & walked me through the process. Absolutely love it!!!
This was my first visit with Shawn, and she was fabulous. We added an impromptu coloring to the appointment, and she suggested a process that gave me rich color and incredible results. She is fairly new at the salon, and I would suggest that you become her client before everybody finds out about her.
Saw Belle for a haircut and was blown away! She did an amazing job, gave me exactly what I asked for. Will be back!
Shawn was amazing!! Love my color and cut 😊
Mai is amazing great customer service cuts my hair amazing love Lilly Salon and love Mai highly recommend her and anyone at Lilly it’s a great place Always happy with my Hair when I leave
Ian cuts my hair for 30 years now. If he wasn't there at Lili Salon Spa, I wouldn't ever return, as I am loyal to Ian. The best service at Lili Salon Spa is fantastic! Everyone is so nice! Scott
Seanne is amazing. Can’t thank her enough!
Belle is an extremely professional and talented hair stylist. 10/10
Oh my gosh! Run, don’t walk, and book your appointment with Anne Tower! LIFE CHANGING!!!! I have NEVER had a better hair cut. I have a lot of curly hair and her cuts are incredible!!! WOW- the layers, the debulking, the style, the way she works with my individual curls and texture. She’s an expert at suggesting…
Once again, you have made me feel beautiful and seen and heard. I am truly grateful to have found you!
Beard trim as well
Loved everything about this salon - Belle was the best :)
Excellent salon!! Was on work trip and needed hair done - a great color by nathalia and excellent new cut and style by Caitlin!!!
Jaimie is great!
Loved my experience with Moo
Mai is very professional and I am pleased with quality of her work. She is always prompt, friendly, and efficient.
The color and cut looked great it did take a long time though ….but well worth it! color and cut was great !!!
My cut was way too short. I had a conversation with my stylist and told her not too go shorter than my shoulder and it’s way above my shoulder. Family pictures next week and I’m devastated
Always a good experience!
I absolutely ADORED my experience and Mariah. I love my hair cut, I feel like I know so much more about how to style my new hair cut and felt so supported while getting real feedback about my hair.
Always a good experience with Tilly. Love the cuts she gives me. My hair grows out beautifully.
Anne is THE BEST! I had a great conversation with Anne as she helped me with a color correction and cut/blowout. She is soooo good!! Loving my new hair! The check-in/check-out process was super friendly too.
Hair cuts are incredible! Nice people, beautiful salon. Faye, Maggie, and Mariah are ALL awesome with my short hair! You are in good hands here!
Wonderful haircut and color. Also I learned some helpful information ("people with fine hair should wash their hair with shampoo every 10 days. Other days wash with conditioner!") Fun and relaxing.
I'm a New client and I am loving my hair cut that Tilly gave me. She fixed my pixie hair cut that another stylist at a competitor salon was not understanding to do. I love my hair 😍❣️. Thank you so much Tilly. Your a gem 💎. I have already scheduled my next appt with Tilly in June.
I’ve been going to Caitlin for over a year now, and I completely trust her with my hair. Every single time I sit in her chair, she makes my hair look amazing. She listens to what I want, gives amazing recommendations, and leaves my hair looking and feeling so healthy. If you’re looking for a talented, consistent,…
Mai became my new stylist November 2025. I am very pleased with the hair cut and styling she has provided. She provides a great experience for me and I sincerely appreciate her.
My wife got highlights and a haircut from Anne Tower and she looks goooooooooooood. Big fan.
My stylist Belle is INCREDIBLE!!! I’m VERY picky about my hair and am constantly jumping around hair stylists because it’s never been quite right. She did EXACTLY what I asked for it looked identical to the pictures I showed her. Plus she is just the kindest and sweetest woman!!
Meg and Lili are the best!! 🎉
Lili Salon Spa is a welcoming, full-service salon. Location is easy to find. Parking ramp (free) nearby. All employees I've interacted with were helpful and kind. Will definitely return and look forward to experiencing other services (I received a haircut).
I've been a Lili Salon Spa client for more than 15 years, and have had my hair cut by several stylists - all consistently excellent. However, Ian stands out amongst them all - - - he's the most skilled and gifted haircutter/stylist I've ever had, he's professional, he's client-focused and he's a genuinely good…
We have now worked with three different stylists at Lili and all have been absolutely excellent, and very skilled and gracious with my disabled sister. Equally great experiences with a manicure. Thank you so very much, it means a lot to us!
Appreciate Ashley’s cuts! I routinely return because she is very good and I also suggest that she is a kind authentic person who happens to be also great at delivering a very good haircut.
Haircut with Mariah and she did an amazing job with the cut and styling afterward!
Great service! Very talented Stylist who gave me a fantastic haircut.
Somewhat difficult to schedule online (it’s always a good idea to call), great staff, timely service.
Beautiful salon. Professional friend staff. My hairdresser Faye did an amazing job! Price point is perfect!
Every visit to Lili Salon is great. Ian REALLY knows his stuff. If you’re looking for an expert hairstylist, he’s your guy. You WON’T be disappointed!
If you’re looking for a hair stylist who is equal parts artist, magician, and therapist, look no further than Anne Tower. She somehow knows exactly what I want, even when I show up with a vague description like, “I want to look better, but not like I tried too hard.” Her cuts are always flawless, and her color work…
My hair looks and feels tremendously better and healthier. It has been awhile since I have had a haircut and so glad I have found Faye! She took care of what I wanted for a look and style!
Ian is absolutely the best!!!!
Lisa is wonderful. She always knows exactly what I want done and my hair turns out exactly right!!
I will definitely be coming back. Kiarra did an amazing job and anticipated exactly what I wanted.
I really enjoyed the services (hair cut and treatment). I had a bad head ache at the beginning and the head massage helped me to reduce it significantly. Thank you Faye.
Everyone was very friendly. But I feel that for a children’s haircut, the stylist should check in with the parent before finalizing the service to ensure satisfaction.
I love having Jamie color and cut my hair! The front desk girls were very friendly too.
Mai is the best! Always on point with my hair cut.
I saw Douglas last weekend and he is a miracle worker! I have super fine hair and was so tired of it being flat and boring. Told Douglas to do whatever he wanted and I absolutely love it. I learned a lot from him too. He takes the time to educate while working his magic. Can’t wait to see him again. Highly recommend.
Once again I had an amazing experience as t Lili Salon Spa! Maggie is always attentive to my hair needs. She is so friendly and easy going. I have her undivided attention while I am there. When talking with her I feel like I've known her forever. She does great with coloring, cutting and styling my hair .
Fabulous
They take good care of you and see to the details!
Ben is amazing and such a talented Stylist. Has all the knowledge with different hair types! Truly enjoyed my visit.
Faye did an amazing job giving me the hair cut that I wanted! Highly recommend her!
I had a lovely experience with Tilly. She was welcoming amd gave me exactly what I wanted for haircut.
Best medi-spa and salon in the twin cities! The staff is extremely talented. I’ve been going here for years for hair, facials, massage, and injectables. I trust the professionals at Lili and always have a wonderful experience.
Calvin was amazing. He listened and knew just what I wanted. He delivered perfectly!
Ashley did an amazing job! Great consultation and had some very helpful tips for styling my hair! Thank you Ashley. See you soon!
This was my first visit and I will definitely be booking again in the future. The staff was so welcoming and my stylist was attentive, very skilled and friendly! She gave me a cut and style that made me feel so well taken care of! I would definitely recommend booking a free 15 min consultation that they offer if it is your first time!
Always a great experience. Everyone is friendly and helpful and Haley always does a great job. She is so talented. I always leave happy.
Great first experience! Very good service and didn’t have to worry about anything, they helped reschedule as well and it was a quick and easy call.
Faye did a wonderful job with my haircut! I went from long to a short bob and I love it. The staff is welcoming & kind. This salon offers a lot of services, is conveniently located and has great prices.
Love love love going here! Anne was my stylist and absolutely NAILED the haircut I was looking for 😊 I love that I can come here for everything from hair, to nails, to spa etc!
Lisa is just the best!
I had my hair done by Douglas. I wish I had a before and after pic of how he transformed it. My hair was falling out, breaking off, etc. looked like straw. He performed some sort of wizardry. The cut was so amazing. I’ve never seen anyone cut hair the way he did. He treated it, and gave me a lot of good advice on…
Lili Salon Spa Galleria is truly The Best of the Best! I appreciate the service I receive from the time I check-in at the counter, throughout my service and finishing at check-out. Staff is courteous, respectful and informative. Haley is my main stylist (I LOVE HER), but when she’s traveling I have no hesitation…
I’m a writer, and I don’t know enough superlatives to describe what Douglas did for me. He took my over-processed, brassy, ruined hair and transformed it into a gorgeous, multidimensional, healthy color. I had hoped for something decent looking (I knew it was going to be difficult), but Douglas didn’t just do…
Got a great cut from Faye today. Will definitely be back.
Maggie was an amazing stylist!! She took the time to ask me about my hairs history and struggles. She was a joy to be around and made sure I left feeling beautiful!
Calvin was very polite, professional, and delivered exactly what I asked for. I struggle to find someone who can handle my curly hair and Calvin had me looking and feeling great by the time I left.
First appointment with Oliver at Tonics. Haircut just the way I wanted. Top notch barber and stylist in a first class establishment.
I love Tilly. She is a very competent hair dresser. She is friendly and really listens to you so she can provide the look you want. I did a full foil and haircut. I was very happy with the results.
Charlie always cuts, shampoo’s and styles my hair perfectly! I look forward to seeing her regularly! She is. Dry friendly and inviting
Great staff, clean salon and I have never been disappointed.
Always love what Douglas does! So talented!
I visited Lili Salon today, and as always, Amy was absolutely amazing. She is friendly, genuine, and truly listens. I love how she gives personalized recommendations and explains the reasoning behind them so I always feel informed and confident. Amy took my hair from frail and damaged to healthy and strong, and her…
My first visit. I was greeted with a pleasant, professional woman who offered me a beverage. My stylist was Shelby. She greeted me and was thorough in asking what I would like to do and how I would like to style my hair. Her shampoo and condition were relaxing! Shelby checked in with me on how I liked the length,…
Anne was amazing!🤩 The atmosphere, the cut, the color, the head massage! Can't wait to go back!
The salon is very professional and beautiful. The front desk was immediately helpful and checked me in ahead of time. My stylist, Ian was personable, warm and very professional. I will be back for my next service with him.
This salon is amazing! I love the welcoming atmosphere, customer service, ambiance, and the massaging chairs at the shampoo bowls! I always see Ben and he is incredible with color, cuts, and THE BEST blow out! Make sure you have somewhere to go after to show it off!
I cannot recommend Shelby enough!!!! She is extremely knowledgeable on all types of hair and really takes the time to listen to my hair needs. I left the salon feeling my best self!
First time in salon and working with Ben. Great new style and excellent salon experience.
My first experience at Lili was great! Anne was professional, fun and knowledgeable. My appointment was a couple of hours long and she did a great job of communicating the process throughout. She is a great balance of knowing when and how much to chat and when silence is good. The salon was clean, modern and…
Ashley was superb in every-way! Precise, attentive and professional. My husband said it was the best haircut he has ever had!! She is a keeper!!
I had a hair cut from a beginner with a help from a master stylist. Unfortunately I was disappointed with my haircut. The top of my hair was used by a razor but with no experience from the beginner stylist, now have very short hair sticking out like a sore thumb(more like a little palm tree). I just have to let those hair to grow out.
Great Experience with great people. Very happy place. The service was superb and I am very happy with my haircut.
I had a great experience at Lili Salon! It was a very welcoming high end salon. Kiarra did a great job with my cut and made sure it was exactly what I was looking for making adjustments as requested!
Love getting services done by Sarah. Always feel good afterwards.
Ian is a fantastic stylist! He makes me look my best, plus has an amazing personality. We have the best conversations and he’s a wonderful listener and really cares about me.
The visit was very pleasant and my haircut perfect. Everyone is very pleasant and friendly. Great service!
Amazing service as always! From check in to walk out you're always made to feel special. Wonderful consult and hair cut and style with Ian who I highly recommend! Walked me through which style works best for my hair type to techniques used. Love the cut!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 242 | $32–$79 |
| Shampoo & conditioning | 180 | $63–$139 |
| Hairstyling | 85 | $30–$79 |
| Blowouts | 77 | $43–$99 |
| Manicure | 68 | $48–$79 |
| Pedicure | 63 | $45–$81 |
| Massage | 35 | $108–$168 |
| Balayage | 26 | $170–$371 |





