How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%9+1.3Replies to reviews 7%73+5.2Craft & service penalty93−0.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORELili Salon Spa
Chaska, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.8★ from 889 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Reviews for your job
Customers hired Lili Salon Spa for 8 kinds of job.
Lili Salon Spa for manicure
Clear ✕All 68 Google reviews tagged “Manicure” · showing 60
Talented and friendly staff. Douglas is gifted at cut and color! Amazing person.
Lizzli offers top-notch manicure and pedicure services, consistently showing patience and perfection as I choose colors. I enjoy our conversations, and it’s evident she cares deeply for her family.
As always Jaime is the best. She always makes me feel better when I leave.
Great pedicure !!…and manicure. Le June is so accommodating, kind & professional.
Great manicure!
Cymbre takes great care of my nails Her manicures are super. I get many compliments on my nails. Cymbre is a true professional and so fun to talk with.
Kyah always does such a great job
Wonderful staff and products.
Ana is fantastic!
Super. Regular weekly client of Lia
Cymbre is the absolute best nail tech!
Very relaxing atmosphere and professional snd friendly staff.
The salon is beautiful and the concierge staff are very attentive. The salon has an excellent supply of products and services. The best part of my nail appointment experience is Sarah LeJeuene. I have been seeing her for manicure’s and pedicure’s for 30 years! She is a talented and creative perfectionist. Always…
Absolutely amazing experience!
Excellent service
Leah is great!
We have now worked with three different stylists at Lili and all have been absolutely excellent, and very skilled and gracious with my disabled sister. Equally great experiences with a manicure. Thank you so very much, it means a lot to us!
Just an excellent mani-pedi! Great attention to detail and very friendly.
Always a wonderful experience! Mina is amazing!
Lovely staff and great service!
They take good care of you and see to the details!
This was the best manicure I've ever had! Anna did a fantastic job. It is worth every penny.
Marlen is fabulous. Nails are beautifully done and manicure lasts a long time. No chipping or peeling ever. Love the space here.
Marlen does a wonderful job!
Excellent experience. Very nice nail tech.
Lia was wonderful.
Mina was gentle with my injured toe and she is so professional! Thank you!
Amazing technicians!
Awesome experience
It was the worst experience for manicure and pedicure in my life they dont clean well and remove cuticles even i was shocked with the reviews and if u want to charge that high price for manicure at least u should have amazing work and very professional people not as if they r trainees … never again to be back
JACQUELINE was amazing, she was so helpful and took special care of my nails making them look perfect for my wedding. She was helpful in all details and patience with me choosing a color.
Always on time , always professional , warm friendly atmosphere .
Very pleasant, personable, friendly people and experience. We left very happy.
Great service, lovely atmosphere, and super results!
Cymbre is talented, helpful, and fun to talk to.
The staff is amazing. The facility is very nice. I used the online appt app and the price posted was different then when I checked out. When I questioned what I thought I had booked verses what she was billing me; all receptionist said was “yea sometimes the app isn’t up to date” Little bait and switch to me.
I’m writing to express my disappointment with a recent experience at your salon involving a Mother’s Day gift I had arranged for my mother-in-law. Unfortunately, there was a mistake with the service, and when I called to address it, I was met with indifference. No apology was offered until I explicitly asked for…
Arica did a fantastic job!
Mina did my pedi/mani today She is absolutely amazing at what she does plus she is an incredibly kind soul. Always look forward to seeing her !
First time at Lili and the tonic barber, and I have to say I was blown away. My wife and I are newer to the area and wanted to try some places out to find our new spot as we like to pamper ourselves from time to time. We had facials and haircuts along with pedicures and everyone was very helpful and friendly. The…
Lizzli did excellent work on my nails! I will definitely be coming back to get my nails done by her again. I also get my hair regularly done by Mariah and will continue to see her for my haircuts and styling.
Kyah is amazing! She listened to my end goal and we came up with a plan to protect my nails while they grew out. We came up with another plan to continue to keep my nails healthy and beautiful! Love her work!
We had an awesome mani + pedi, including nail art!
I received a great mani/pedi with Marlen! So attentive and made sure my mani/pedi were perfect 👌
We had a great experience at Lili. The front desk staff was professional and friendly. We had nail services and they were excellent. One of us had a blow out and again, great service. Highly recommend this day spa and look forward to returning and trying more services.
Kyah is amazing! Great manicure!!!!!
Kyah did amazing job!👏🏻 Exactly what I asked for
All the service providers are great. I like Charlie for hair, Mina for nails and Terri for massage (upgrade to the CBD oil).
I arrived to the salon early for my nail appointments & checked in at the reception desk. No one came to get me at my appointment time so I approached the desk again 15 minutes after my appointment time. The front desk worker was extremely rude & unapologetic. She then went to get the nail tech who didn’t even know…
Probably the worst customer service I’ve ever received. I have been cancelled on, one more than one occasion. At the very last minute. Or I’ve been scheduled for a service, and when I show up, the tech I was assigned to, didn’t do that service. I’m patient and calm, but after the 4th last minute cancellation, I’ve…
Nails last about a week. They do have a great color selection and their service there is great, but it is way overpriced for how short the manicure lasts. Also, they use a hand file to take previous gel off, which hurts my nails and takes them months to feel great again. If you want to go here, just get regular…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 242 | $32–$79 |
| Shampoo & conditioning | 180 | $63–$139 |
| Hairstyling | 85 | $30–$79 |
| Blowouts | 77 | $43–$99 |
| Manicure | 68 | $48–$79 |
| Pedicure | 63 | $45–$81 |
| Massage | 35 | $108–$168 |
| Balayage | 26 | $170–$371 |